Useless technical support

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CitySocialising - www.citysocialising.com
★★☆☆☆
2.1
31.0% of users recommend this

Guest's review of CitySocialising - www.citysocialising.com

“Useless technical support”

★☆☆☆☆

written by on 17/09/2015

I've been emailing their support email address for nearly 2 weeks now because they've taken payment from my debit card but the site still shows me as a free member so I can't book onto any events! I've sent about 5 emails, the most recent marked URGENT, and they just ignore them. I also put a complaint about it on their website but they ignored that too. I now have no choice but to contact my bank to stop them taking money from my debit card. Be warned because it's not a direct debit that you can quickly cancel,it's a 3-monthly card payment that they just take every 3 months. I think it's dodgy.

Also, all the decent events get fully booked by people that then don't bother to turn up so you could have had a place, but they don't do anything about that. It's no wonder that those selfish people who don't turn up, don't have many friends!

I'm afraid to say I'm pretty much finished with City Socialising. Thanks for the recommendation to meetups, that's my next port of call as I'm fairly new to my city and just want to meet a few people to hang out with.

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