WARNING - Please think about paying in advace

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NDH100's review of Trueskin - www.trueskin.co.uk


“WARNING - Please think about paying in advace”

Written on: 16/10/2014 by NDH100 (1 review written)

1STLY - Please think carefully before considering an consultation. The website and main office clearly advertise that the £25.00 deposit WILL BE REFUNED if you do not wish to carry out a treatment and/or cancel within the time limit.
This is not true I still have not received mine back after being told I would get it 3 months ago.

2NDLY- Please please please think about what you are going ahead with before you pay. It is very misleading, my consultation was 45 mins late and after waiting with no communication from anyone and being late for a family meal I payed out 498.00 in advance being told if I cancelled within the time limit I would be refunded my whole money including the 25 deposit but I had to pay cos they couldn't book any dates without me paying FULL upfront.
Im 21 and changed my mind within the given time limit as the treatment was going to be on my face! I did not want it anymore after having time to think.(as my consultation was rushed for them being late)
when I called the main office they was more than happy with my reasons of cancelling however the BLUEWATER branch REFUSED TIME AND TIME AGAIN to refund me anything at all. after a week of HELL, STRESS and numerous calls I had to get people involved. I contacted a solicitor then magically they agreed to refund me. Im still waiting for the despot but Iv let it go as its not worth the hassle.

They used the line "no refunds for promotional offers" when I did not request any offer or was told I was given one? I was just told to pay full in advance but "don't worry you can get your money back if you change your mind"


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