Cart Pay Inc - www.cartpayinc.com Reviews

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★★★★☆
3.6 / 5
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Latest Reviews

★★☆☆☆

“AMEX Not supported , deduct 10% extra”

Written on: 12/07/2017 by PulkeetAnanad (1 review written)

1st they have a set up fee of 490 USD+ Taxes 2nd they hold 10% reserve, which is more than what we have in market standard.i.e it should be 5% I started processing from April 2017 and every time when my customers have a Discover or Amex card, the payment gets declined. In general, payouts are on time which is only thing I am sticking with them however when you see the deductions they deduct around 13% where as on agreement the rates are 3.9% They deduct addition 10% without stating the… Read Full Review

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★☆☆☆☆

“Get me their address”

Written on: 20/07/2016 by Judahv1953 (1 review written)

I have sent Cart Pay notices to the address of Noida as mentioned on the consumer forums. It is almost thrice now that the notice by postal service gets bounced back to me. My business is in Chennai and I can go to them personally. I want the help of someone who can help me with their real address where I can send them notice. Are they In Bengaluru? And please don’t tell me this time that they are in Southex of Delhi or somewhere… Read Full Review

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★★★★☆

“trust issues with Cart pay Solutions”

Written on: 08/07/2016 by rdHess435 (1 review written)

Always had trust issues with Cart pay Solutions, thanks to their wonderful review on the forums. That was the reason I forced them to fix a meeting in their working station. They always told me they are based in Hyderabad but I tracked their activities in Northern India location. So contacted few other people who were looking for their address and we finally found them. They are working from Sector 47, Sohana Road, Gurgaon. They have a small office in Ill Tower. Reach them whenever you… Read Full Review

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Sujata12's Comment

Written on: 13/07/2016

Yes, I too found them on the above address of Illd Tower, Sector 47, Sohna Road, Gurgoan. You can easily reach them with metro. It is just 4 km away from Iffco Chowk Metro. Their office timing is from 8 pm to 5 am.

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Amrit25's Comment

Written on: 19/07/2016

They are not in Noida or Gurgaon. I have seen them working in the Cyber area of Hoskote, Karnataka. There are around 40-45 employees working in the office. Go meet them.

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Manya256's Comment

Written on: 19/07/2016

The real address of cartpay is A-201, Illd Tower, Sector 47, Sohna Road, Gurgaon, Haryana. You can ask anyone in the tower and you will be directed to the desired venue.

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Shekhar26's Comment

Written on: 18/07/2016

Are they really in Gurgaon? I have gone through their website which shows the address of Hyderabad. Even their agent also told the address of Cyber Tech Tower, Nagarjuna Hills, Punjagutta. I even invited to a lunch with their merchant support manager Ms. Sonali. But after reading that they are based in Gurgaon, I am bit confused whether They have moved to NCR? If this is true they must have updated on their website which they have not.

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★★★★☆

“Payout delay”

Written on: 15/06/2016 by JalenHayes (1 review written)

I have grown old relations with Cart pay. It is more than 17 months now since they are handling my payments online. In this time span they have changed a lot. Some of their services are better than before like they almost nullified the risk factor but some of the new policies they introduced are useless like extra steps in processing on the name of security. Moreover the problems of delay in payouts are still sustaining. They need to correct it ASAP… Read Full Review

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★★★★☆

“Promise delivered”

Written on: 11/06/2016 by McClellan235 (1 review written)

Every payment gateway says they are going to save you money and give you a better service. It’s not often that this is truly the case. From what I know now, this is the case with Cart Pay. A rep came to see myself and business partner, told us what he could do for us and delivered to the letter. He answered every question we had without hesitation and filled us with confidence in Cart Pay as a company. I'm happy to say they delivered on their promises… Read Full Review

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★★★★☆

“Convenient way of receiving money internationally”

Written on: 19/05/2016 by xzGrantham132 (1 review written)

Cart pay helps me avoid getting authorization from the bank every time i wish to make international payment. Cart pay allows linking multiple bank accounts and transacting in multiple currencies. One can avoid risk from sharing credit card details to third party for making payments as you only need to share your email ID registered with cart pay and it does the rest. Cart pay is a secure and convenient way of receiving money internationally… Read Full Review

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★★★★☆

“PCI DSS compliant”

Written on: 16/05/2016 by BiancaHickey (1 review written)

Newbizz is one of the fastest growing online businesses in Asian market. We migrated to the Cart pay Hosted Payments Package for India and other countries which are fantastic; now have one provider for global regions, are PCI DSS compliant and can authenticate 3D secure transactions. This has reduced cost, simplified support operational processes and allowed us to focus on growing our business… Read Full Review

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★★★★☆

“exceptional payment gateway ”

Written on: 12/05/2016 by Natalie10 (1 review written)

Cart Pay team always have been great to work with. Not very many payment gateway providers offer the desired professional attitude, dedication and most importantly, personalized service to their merchants like cart pay. Their in-depth knowledge of the payment industry will not only save your time but money as well. I have no objection in recommending them to anyone in search of an exceptional payment gateway provider… Read Full Review

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★★★★☆

“Desired services”

Written on: 10/05/2016 by UrijahWoodard245 (1 review written)

I am relaxed that my payments are handled by experienced payment gateway of Cart Pay. From the very first call that I made inquiring about your services; I was treated on a very high professional way. After receiving the desired services and merchant account I also received very friendly yet useful training on how to integrate the product. Cart pay is a very highly recommended company as far as I’m my suggestions… Read Full Review

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★★★★☆

“Technical support team”

Written on: 09/05/2016 by Aryana23 (1 review written)

I have found that cart pay’s customer support feature has been particularly strong point with well qualified and trained staff at the end of the phone. Also, their technical support system seems to work well providing quick and effective solutions directly from their IT support team. Their integration process was pretty easy, only took single to complete the process once I followed the guidelines of the staff… Read Full Review

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★★★★☆

“Easy processing ”

Written on: 06/05/2016 by Allanb452 (1 review written)

I am a satisfied businessman using the payment processing services provided by Cart pay. Managing online payments was always the weaker part of my business but big thanks to my current payment processors, now I am able to managing the payments with ease. They have assisted me to operate my business in more systematic way… Read Full Review

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★★★★☆

“Friendly payment gateway”

Written on: 05/05/2016 by 5Schaefer (1 review written)

The team of CartPay have played important role in making my business a success. The terms and policies of this payment gateway are friendly to both consumers as well as merchants like me. With the help of CartPay, it becomes easy to manage the payments from domestic and international transactions. On the more they fee charged by them against their services is also nominal… Read Full Review

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★★★★☆

“Dedicated merchant account”

Written on: 04/05/2016 by Robertsonca81 (1 review written)

Cart Pay Solutions is my default payment processor. I have the merchant account dedicated solly for my business where as my last payment gateway provided me a sharing merchant account where I have to get payment processed with other businesses. That time it was difficult to identify my transaction. But in cart pays solutions everything is going good. Now it is very easy to get the payment processed… Read Full Review

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★★★★☆

“Little Improvements in payout cycle”

Written on: 30/04/2016 by Lawrences291 (1 review written)

Cart Pay Solutions is the payment gateway that I am using from last one year. In the beginning they served really well without giving any trouble but then the problem started. They implemented weird policies like to double the amount before the payout date. This is the reason I decided to end my business relations with them. But now they are again improving their services. Again they have stated paying the right amount at right time. Whatever may be the reason but it seems I don’t have to… Read Full Review

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★★☆☆☆

“Average payment gateway service by cart pay”

Written on: 14/04/2016 by JensenWhitaker (1 review written)

Greetings everyone, There are some great features offered by Cart Pay that I found to be a positive, however overall I just wasn’t fully happy with the platform as a whole. I liked the fact that I can easily accept payments over the phone or mail directly within the dashboard, however, I was a little disappointed with their templates as well as the fact you need to keep payment for 14 days (Sometimes it becomes 20-25 days). I would recommend you give them free trial before making it your… Read Full Review

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★★☆☆☆

“Refunds are not been reached to my customers even...”

Written on: 04/03/2016 by Amiya233 (1 review written)

I have been using Cart Pay for last few months but recently I raised couple of refunds on the same day and none of the refunds have been proessed and reached to my customers. Overall I am very unhappy. I am looking for an alternative solution like Cart Pay who are good in refunds. Though in payouts they are good but end of the day if refunds are not been processed at the right time, this may led to chargebacks. Any suggestions? Earlier I tried .unicornpay.,intechpay.and InstaBill but they… Read Full Review

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★★★★☆

“Payment Gateway with clumsy processing”

Written on: 04/03/2016 by Sidney242 (1 review written)

I have witnessed problems in your server. I understand these situations are inevitable but your payment gateway had server issues thrice in last month. You need to resolve this issue as soon as possible. Take corrective measures to avoid this kind of situation. One more thing, try to eliminate the unnecessary regulations… Read Full Review

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★★★★☆

“Slow but fine processing”

Written on: 19/02/2016 by Kendra356 (1 review written)

Hello, I am using the payment platform of Cart Pay. I had applied for their merchant 7 months ago and their slow compliance team took 9 days to make my account active and live. In this time they asked many details and documents. I feel that some of these documents are really useless. If I have to evaluate their services, I would give them 4 points out of five. The service team is quite nice but I have deducted one star for some bitter experiences… Read Full Review

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★★★★★

“More merchant friendly.”

Written on: 02/02/2016 by AubreeMilne (1 review written)

Guys I’m having my account with Cart pay  there is 1 thing with cart pay which I found the best they never terminate your account due to chargeback issues but the money will be on hold as their policy of keeping the arrears of 14 days so my amount of 14 days will always be on hold with them even though if i wanted to close my account also now i am waiting to see their promise of releasing the roll reserve after 6 months since using their services from last 4 months now their word of… Read Full Review

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★★★★☆

“cart pay Solutions is not fraud company by merchant...”

Written on: 01/02/2016 by MiyaSaunders407 (1 review written)

I hold a merchant account with Cart Pay Solutions. I am not blind follower of their services and I am not gonna praise them but they are not a fraud company as told by many merchant in their reviews. All I wanna say is that stop the fraud transaction and you will get all your payouts on time. Instead writing bad remarks, try to resolve the issues with customers and banks. I have also faced the similar situation of chargebacks but cart pay never terminated the merchant account. (4star)… Read Full Review

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