Expensive (about 4% avg), PLUS 5% 90 day rolling reserve

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GillianChaney378's review of 2checkout www.2checkout.com

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“Expensive (about 4% avg), PLUS 5% 90 day rolling reserve”

Written on: 23/10/2017 by GillianChaney378 (1 review written)

We are a (small) company located in Europe and have been using 2checkout for several months. Unfortunately, I cannot recommend using 2checkout for European based companies.

We have had to deal with US tax office paperwork, the 90 day 5% rolling reserve is way too high (and we are still waiting for our reserve even though the 90 days have already passed!). Our average cost per transaction was 4%, which is way too high, too.

Comparison: we now pay about 1.5% on average with Stripe, and can highly recommend Stripe especially for European companies due to the low fees for European cards (i think fees for intl cards are higher, but still cheaper than with 2checkout).

The user experience in our case wasn't good either: customers had to re-enter all of their address data again in the 2checkout form, but this might have been a specific problem of our shop system.

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