Appalling Customer Service

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1.3 / 5
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  • Value For Money

Neville86's review of Tuin -


“Appalling Customer Service”

Written on: 30/11/2021 by Neville86 (1 review written)

I paid for a log cabin November 2020 and 1 year later i still didn't have the cabin. I've now cancelled my order and got a full refund

Customer service are unbelievably bad. They don't provide any customer service by phone. The only way to communicate with them is by email, which can take up to a week for a response.

I was constantly having to chase them to reply to my emails and get updates.

  • Log Cabin


  • Wood

    Made From

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