Hanson Garages Reviews - www.hansonconcretegarages.co.uk

★★★★☆
4.5 / 5
89% of users recommend this
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Hanson Garages - www.hansonconcretegarages.co.uk
Hanson Garages - www.hansonconcretegarages.co.uk

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Latest Reviews

★☆☆☆☆

“Don't buy a garage from this company”

Written on: 13/05/2019 by nickbrowne (1 review written)

I don't know how this company can advertise they have have product or customer satisfaction as I am disgusted with both. The workman ship is shoddy and if you try to complain, well what an awful attitude and they won't accept any responsibility. I have never dealt with such an awful company. A builder installed the garage for my elderly mother The garage leaks, there is a chunk missing from the wall behind the gutter, there are not enough screws in the roof to keep it on in the strong winds… Read Full Review

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Brian.keenan's Response to nickbrowne's Review

Written on: 07/06/2019

what was the name of the Manager you were complaining to

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★★★★★

“Quality, price, service!”

Written on: 13/03/2019 by dickygsxr (1 review written)

I first contacted the person I dealt with at Nicholl garages in Bury. He was very polite and knowledgeable and went through all aspects of what I wanted from a garage. Installers where very professional and the garage was up in no time. Superb garage at a fantastic price! Would recommend to anyone!… Read Full Review

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★★★★★

“Hanson premier Garage”

Written on: 06/02/2019 by Michaelmcd75 (1 review written)

Fantastic quality Garage bone dry all winter and service free . Perfect Now insulated and ply lined looks the business . Ideal for my motorbikes very secure . Easy access both front and rear. Fitted in a day with no mess or issues… Read Full Review

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★★★★★

“Really good job”

Written on: 28/01/2019 by YazminParsons (1 review written)

Can not find fault workmen very professional any queries answered spot on from first contact to last would recommend HANSONS to anyone many thanks… Read Full Review

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★★☆☆☆

“Amazed they get positive reviews”

Written on: 08/11/2018 by sweavo (2 reviews written)

Positive: The quality of manufacture of the parts seems good. I expect what I have ended up with will last and serve well. The fitting team seemed competent and put up the garage plumb and (almost) square. Not Positive: Summary: * York Agent does not listen, needed several go-arounds with the order. * Head office uncommunicative and poorly managed. * Fitters a bit of a lottery. * Weeks to get to the point of having ordered the right thing. * The build took a month to complete. *… Read Full Review

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★☆☆☆☆

“Total waste of money !”

Written on: 17/10/2018 by IBannister (1 review written)

Once this company takes payment in full they don't care what's happening after. I got a garage in warranty, with a gap between the concrete blocks and roof, the garage is always full of rubbish when the wind blows. The whole fascia is rotten and looks a mess is only a matter of time when water will be running into the garage. I am still waiting for maintenance to turn .....If they ever do. Costumer service is not existing... Best was to save up and have a proper garage build,not that RUBBISH !… Read Full Review

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Paulharris01's Response to IBannister's Review

Written on: 11/11/2018

The owner of this company has no quality or customer service they put a garage up in my property that was not corect on the block then moved it after complainung next day with crow bars damaged the panels and left a crack in the front brick pillar and the owner came to look at the garage after the best of the best had tried rectify the mess they had left he yhe argued with my wife and with me through numerous emails he refused to di anything i then contacted his customer services who egnoleged we had a poor quality garage after sending over 20 images she the said she would call me back with a date to replace damaged and poor quality panels then the owner called me to say they would not be doing any of this under the warranty by the way garage had only bee errected a few days then i argued with him again then he wanted to send me to a garden centre to see some more of his garages to compare hiw poor customer service us that if I had read more reviews I would of never used this sham of a company they give a ten year guarantee on the stucture but its not worth the paper its write in this company needs incestigating and closed down to save anyone else being treated like this the owners excuse for cracks in concrete is air in it when moulded not that they trued to move the garage with crow bars and put due stess on the panels and caused them to crack I have more big chip and gaps in most of the panels everyone that seen this says it shocking even builders laugh at it it just mater of time before I will be arguing with the owner again

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Ibannister's reply to Paulharris01's Comment

Written on: 12/11/2018

Not surprised,they just ignore people once they get payment in full for a pile of rubbish, the workmen are not quqlified to do the job either .
I no quality ,is all bothced ,total mess !

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★☆☆☆☆

“Not happy”

Written on: 13/09/2018 by 141Gustafson (1 review written)

We have had the garage a little over 3 years now and ever since day one we’ve had problems with it . Large crack along the floor Hanson’s sresponce? Not our problem, it’s the sub contractor you need to see, they said. Now I can’t open the door to get my mobility scooter out! Thanks a lot Hanson. Not happy… Read Full Review

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★★★★★

“Hanson Garages Service - Concrete Garage”

Written on: 31/08/2018 by Lilactime123 (1 review written)

I would be delighted to reccommend this company if you require a new concrete garage. I ordered one from them and it is absolutely fantastic. It looks amazing. The Sales Representative who initially came to measure was very professional and helpful. He was extremely helpful, informative and polite. The installers were a great bunch of lads who were prompt and very professional. The entire garage was constructed within two hours. They then went to great lengths to explain details such as… Read Full Review

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★☆☆☆☆

“Hanson Garages customer service ”

Written on: 06/08/2018 by wcMilne127 (1 review written)

I would not recommend this company !! Our garage came on 15th July and was erected by two workmen who got on with the job and left all ok as we thought !! An hour later my husband went to the top of the garden and noticed a large crack on the ridge tile , we couldn't understand why it had been left like that and contacted the customer service team,,only to be told to send photo evidence of the fault ,, no apology ,, my husband had to climb on a wall to get a decent picture of the fault and I… Read Full Review

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★★★★★

“New garage”

Written on: 21/07/2018 by DonteKemp149 (1 review written)

The guys did a fantastic job and a new garage in just 4 hours… Read Full Review

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★★★★★

“A Very Satisfactory Experience”

Written on: 31/05/2018 by Summerfield3 (1 review written)

We recently bought a Duchess Garage with a terracotta box profile plastic coated roof and it was installed a few weeks ago. We found all aspects of the purchase very satisfactory and the local agent very helpful both at the planning stage and in deciding which firm to use for the concrete base laying. The actual delivery and construction of the garage was very professionally managed by a team of two who arrived at the date and time arranged after a very lengthy journey. They seemed to know… Read Full Review

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★★★★★

“Excellent Service”

Written on: 21/05/2018 by Stackhc436 (1 review written)

Right from the first day I ordered I felt I had made the right choice. Lots of help from the start, as I had placed order quite early on before I would be ready I must have spoken lots to sales about adding extras on to garage, as this was a investment for me I wanted to get it right. The garage was installed last week, the chaps that came arrived at 7.20 am and carried out the installation in a very professional way and left the area very tidy at the end. I kept plenty of coffee, bacon… Read Full Review

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★★★★★

“Hanson Sectional Garage”

Written on: 28/04/2018 by SeanWalsh (1 review written)

Excellent service from ordering to completion. Ordered the garage through Seaton Buildings (Northeast England) who put down the concrete base. Excellent service and would definitely recommend them. Hanson arrived on time and were very professional in every aspect of the construction of the garage. Overall an excellent professional service from both companies and garage is extremely good quality. Many thanks from a satisfied customer S.Walsh County Durham… Read Full Review

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★★★★★

“Excellent quality and service”

Written on: 24/03/2018 by Helenc12 (1 review written)

From the first phone call there was excellent service from the agent. Arranging for delivery was straightforward, written information was prompt re the delivery. Useful nformation was sent about the siting of the garage. Delivery date was joint arrangement and easy to organise. Very helpful and professional installers on the day who were erected the garage very quickly and efficiently. The only thing that I didn't like was the eaves in my opinion weren't cut right and left overhanging a lot… Read Full Review

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Hansongarages's Response to Helenc12's Review

Written on: 27/03/2018

Hi Helenc12

Thank you for your kind words about Hanson Garages - We appreciate your thoughts, comments and feedback.

When you have a moment, please could you add this review to Google Reviews? You can do this by searching "Hanson Garages", and you will see our business details to the right.

Thank you again for review, and we look forward to being of assistance to you in the future.

Warmest Regards

Hanson Garages

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★★★★★

“A very very good deal! ”

Written on: 19/02/2018 by Yoshikid (1 review written)

Normally I’m the sort of chap that suffers from buyers remorse! I kind of expect a certain level of service or a fairly standard product, regardless of the cost I’ve incurred! Not so with Hanson Garages; Firstly, I found them the easiest company to deal with over the phone and in person. You might think as I did that certain companies make the buying process very pleasant for obvious reasons but I have to say the Whole process has been brilliant! Purchase delivery and the actual day of the… Read Full Review

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Hansongarages's Response to Yoshikid's Review

Written on: 27/03/2018

Dear Yoshikid

Thank you for your review - Very glad to see you had a great experience with our Company, and how happy you were with our Installation Team.

When you have a moment, please could you copy and paste this review to Google Reviews for us? That would be fantastic if you could.

To do this, please search "Hanson Garages", and you will see the Company Information on the right.

We are very grateful for your custom, and we look forward to assisting you again in the future.

Warmest Regards

Hanson Garages

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★★★★☆

“Garage”

Written on: 20/01/2018 by Parapaul1 (1 review written)

Needed to replace a roof on my old garage, costs quoted it was cheaper to buy new. Hanson’s were very competitive I bought concrete standard (concrete panels were seconds). The team that fitted the garage were excellent and very helpful/friendly. When up cosmetically there were some damage (not enough to worry about) however the panels were seconds. Yes I am happy with my purchase… Read Full Review

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★★★★★

“fantastic company”

Written on: 20/01/2018 by jonmarsters (1 review written)

this company were amazing from start to finish the sales men were spot on and answered all our questions, they have really good contractors who did the ground work for us and hanson garage did an amazing job erecting our garage we would definitely recommend this company to friends and family and would not hesitate to use them in the future. … Read Full Review

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★★★★★

“Garden shed.”

Written on: 19/01/2018 by So-00011334 (1 review written)

We purchased a 12/8 concrete shed through Megger Sheds of Ruddllan North Wales . They sent out a team to lay the concrete base and ten days later the shed arrived, with what l can only discribe as the best three workmen l have had the pleasure of watching work.they unloaded the forklift truck off the back of the lorry and got cracking. When it was finished they took us on a tour to check it out.What a fantastic job they had done,then they put all there tools away and cleaned up, like no one had… Read Full Review

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★★★★★

“Hanson Knight Royal Garage”

Written on: 19/01/2018 by andycapp_uk (1 review written)

Hanson Knight Royal Garage, Was expecting the guys building the garage to be fairly quick, but even they exceeded my expectations, 3 hours and they was almost finished, the garage is superb, although not using it a garage at the moment, more for storage. The workers were friendly, polite, and i've never seen two guys work together like they did, they were a credit to the company. I think the only thing i've really noticed is that the small door seals dont make contact with the small door very… Read Full Review

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★★★★★

“Efficient reliable service”

Written on: 18/12/2017 by Chloefluff (1 review written)

The service provided was excellent, starting with the pleasant and polite office staff’s telephone calls keeping us up to date with delivery dates etc., to the actual building of the garage . The lorry turned up on time and the garage went up in no time at all. They left everywhere clean and tidy. We are very satisfied with all aspects of Hanson’s service. … Read Full Review

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