Total waste of money !

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IBannister's review of Hanson Garages - www.hansonconcretegarages.co.uk

★☆☆☆☆

“Total waste of money !”

Written on: 17/10/2018 by IBannister (1 review written)

Once this company takes payment in full they don't care what's happening after.
I got a garage in warranty, with a gap between the concrete blocks and roof, the garage is always full of rubbish when the wind blows.
The whole fascia is rotten and looks a mess is only a matter of time when water will be running into the garage.
I am still waiting for maintenance to turn .....If they ever do.
Costumer service is not existing...
Best was to save up and have a proper garage build,not that RUBBISH !

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Paulharris01's Response to IBannister's Review

Written on: 11/11/2018

The owner of this company has no quality or customer service they put a garage up in my property that was not corect on the block then moved it after complainung next day with crow bars damaged the panels and left a crack in the front brick pillar and the owner came to look at the garage after the best of the best had tried rectify the mess they had left he yhe argued with my wife and with me through numerous emails he refused to di anything i then contacted his customer services who egnoleged we had a poor quality garage after sending over 20 images she the said she would call me back with a date to replace damaged and poor quality panels then the owner called me to say they would not be doing any of this under the warranty by the way garage had only bee errected a few days then i argued with him again then he wanted to send me to a garden centre to see some more of his garages to compare hiw poor customer service us that if I had read more reviews I would of never used this sham of a company they give a ten year guarantee on the stucture but its not worth the paper its write in this company needs incestigating and closed down to save anyone else being treated like this the owners excuse for cracks in concrete is air in it when moulded not that they trued to move the garage with crow bars and put due stess on the panels and caused them to crack I have more big chip and gaps in most of the panels everyone that seen this says it shocking even builders laugh at it it just mater of time before I will be arguing with the owner again

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Ibannister's reply to Paulharris01's Comment

Written on: 12/11/2018

Not surprised,they just ignore people once they get payment in full for a pile of rubbish, the workmen are not quqlified to do the job either .
I no quality ,is all bothced ,total mess !

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