Ordered some sewing accessories 3 weeks ago. have phoned Sewing Machine Direct twice just to be notified that its in the post. Don't understand I was overcharged for the postage as I found later that most of the other sewing companies its free postage. By the by, still waiting for foot, I doubt if I get it but lets just nope I am wrong.

Faulty SMD machine delivered still waiting for the machine to be collected. 2 weeks is ample time for someone to collect and repair.

I ordered a janome 3000 walking foot, after charging me postage, 3 weeks later i am still waiting. Not a happy Bunny

Before I ordered my Janome 525s I did a lot of searching on the web for a reliable company to make my purchase from and came across Sewing Machines Direct. The fact that they had such glowing reviews made it easy for me to choose them and I am so glad I did! The service has been excellent even down to the Interlink Express courier who I was able to track right up until I took delivery the day after ordering my sewing machine, it was so quick! I am highly delighted with my purchase and very pleased with the extra gift of so many coloured threads, scissors and other bits and bobs! My whole shopping experience with Sewing Machines Direct has been brilliant and they make you feel like a truly valued customer which is quite rare these days! Thank you and well done Sewing Machine Direct!