Avoid Avoid Avoid

RocketFish Ltd - www.rocketfishltd.co.uk
74.0% of users recommend this
  • Value For Money

eyGriffin-Alt1963's review of RocketFish Ltd - www.rocketfishltd.co.uk

“Avoid Avoid Avoid”


written by eyGriffin-Alt1963 on 22/03/2014

My experience with Rocketfish began brilliantly with one of their sales team coming in to see me and explaining what they could do for my business. I was so impressed with his professional approach, that I signed up and the second I did, it turned into a complete disaster.

To avoid going into too much detail, let me just say, they do nothing. After 6 months of my paying them I decided to stop my direct debit payments and thats when they finally woke up and I started getting calls. However they were more interested in knowing when I was going to start paying again, as opposed to letting me know when I would see some results on my investment.

You can expect the odd phone call from them, a twitter and Facebook page set up and some followers. Don't expect much else for your monthly investment.

I wouldn't say they are a con…they are simply very badly run and offer a shoddy service. They have a online system that is supposed to be the link between the customer and Rocketfish, known as Project Tracker which is useless.

Weeks pass by and nothing happens…they are a disaster. Pls avoid…trust me!

  • Value For Money

Rocketfishdigital's Comment

Written on: 12/08/2015

We are really sorry to hear that you didnt feel like your experience with Rocketfish was a benefit to your business.

All our customers are very important to us and we have many happy clients. If you contact us directly we would love the opportunity to discuss your concerns. Many thanks RF

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Redclaireb's Comment

Written on: 14/10/2015

I had exactly the same experience! Wasted a lot of money and got nowhere.

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Brockenbane's Comment

Written on: 14/01/2016

I am having a similar experience and would like the opportunity of talking with someone who's been through it already. Is there any way to share contact details?

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