Not as represented.

Click here if this is your business
Neat Desk Scanner
WRITE A REVIEW Write a review
★★★☆☆
3 / 5
From 2 reviews
50% of users recommend this
Click here if this is your business

  • Scan Quality

  • Ease of Set Up

  • Ease of Use

  • Value For Money

Caddude's review of Neat Desk Scanner

★☆☆☆☆
WRITE A REVIEW

“Not as represented.”

Written on: 08/04/2014 by Caddude (5 reviews written)

Contrary to Neat Company assertions, please do not destroy receipts! I did, and when their software failed to restore any of the backup files, (4) on 2 different drives, I had no ability to reproduce reports for taxes. No other program can open the data because both data and image files are backed up by their software.

After spending several hours with two different technicians on remote sessions, they could not restore the files. The last technician informed me that the files were "corrupted." I reminded him their software created the files.

This definitely is not a failsafe system. Please don't be fooled by it!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0

Share this page?

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account