Inept in the extreme, avoid at all costs!

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Post Office Online Saver
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Guest's review of Post Office Online Saver

“Inept in the extreme, avoid at all costs!”


written by on 28/11/2023

My late mother had an account with Post Office Money with approximately £11,000 in it. On my mother's death, as Executor of her Will, I instructed solicitors to act on my behalf. The Post Office has failed to respond to requests to close the account both from my solicitor and from myself. Indeed, despite numerous requests the money has still (10 months after instructing my solicitor, and 4 months after probate was granted) not been transferred to the Estate Account, and requests continue to be ignored. It is an appalling way to behave, particularly in the light of a bereavement. Banking Services Ombudsman here I come.

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