Virtually no support & useless live services

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Celestej34's review of TomTom Support

★☆☆☆☆

“Virtually no support and useless live services”

Written on: 10/01/2016 by Celestej34 (1 review written)

I've just purchased the annual subscription for live services in Australia and New Zealand. In few words - they don't work. There are no updates of traffic situation. Wrong data on various traffic lights, radars and even roads; they can send you to a non-existing road, no data on ages long one way roads, they even deleted the correct data from the past and now the have either missing info or wrong data.
Support stopped replying after complaint and to get them on the phone is pretty much a lottery - lots of music but no support person....
DO NOT BUY ANY TOMTOM PRODUCT OR SERVICES! It is waste of money and time.

  • Ease of Use

  • Clarity of Instructions

  • Map Accuracy

  • Value For Money

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