“don,t bother asking for help”

Written on: 24/08/2016 by Almeida394 (1 review written)

SCDB are a German based firm who sell database downloads to the unsuspecing public for about 9 euros. I emailed them as they suggested to see if my Garmin satnav could do with their help, mug, of course it was, so I paid my money, and got a download of sorts, tried to put it on sat nav, told data was incomplete.Tried their so called customer support, NOTHING, the only reply I got was when I asked for my money back, oh THAT was a different matter, I had apparently downloaded the database, and that was good enough for them to refuse a refund>>>>>>>>> doesnt matter that I couldnt put it on my satnav. I am 74, It took me 21 days to be able to get it on my sat nav, WITH NO HELP FROM THEM AT ALL. They are a take your money and run firm, my advice, don't touch them with a bargepole