written by DonavanGreer on 23/02/2022
Fantastic service, I could not believe the help I received to identify the right discs, especially as it was during the weekend. Discs arrived within 24 hrs of placing the order, and worked perfectly. A big thanks, truly great customer service.
written by thorsten196610 on 27/10/2017
Avoid this shop, i was searching a dvd for my nav system and i found this shop, i ordered the CD to my Jeep, received after 8 days but the system says is defective, emailed to the shop and as been now 20 days with no awnser, paypal complaint is the only way to solve this i think. Terrible support!!!
written by rachelbitsher999 on 26/10/2017
This guy sold me a fake dvd and worst than that, dvd dont work, contact and never anwser me, stay away from this guy. complaint made at my bank!
written by ALS_Heaton on 25/10/2017
Needed to update Mercedes COMAND APS Sat Nav - not sure which discs I needed. Had prompt and helpful response to my initial e.mail and subsequent queries. Purchased with PayPal, discs arrived promptly, in excellent condition. Update worked perfectly, exactly as expected. Couldn't ask for more from a supplier - very happy.
written by Michael99921 on 25/10/2017
Stay away from this shop, they sent me the wrong DVD, a poor copy anyway and it was broken, emailed and never got a refund.
written by rachelleeds on 20/10/2017
Hello, was looking for an update for my ford and found this site, received the dvd but was scratched, looks like used before and didnt worked. Contacted the seller, still waiting for a reply since more than a month, at this point i have no money and no dvd. Avoid
written by Sara201722 on 19/10/2017
When they get your money simple forget about it, the warranty they tell is not true, dvd came unreadable so i asked for another one, never received the second one and neither my money back, so i maked a claim on police with my proofs of payment, reported too to paypal
written by Peterson999 on 18/10/2017
Last month bought a DVD from this person, never run correctly so ask for a return and refund, seller didn't want pay me back my money and insult me. Went to police and reported his site and gave to police the DVD and the envelope, officer told me that is not the first complaint about this shop and it seems finally they are investigating this person.
written by on 18/10/2017
Bought a Satnav dvd to my VW and didnt worked, seller refused to refund!
written by DakotaO'Neill1959 on 14/09/2017
Rude and unhelpful. Discs do not work and then they ask you to try things to make it too late for a refund. Do not buy from them
written by Gorman1948 on 12/09/2017
Homebrewed discs with old maps. If you're lucky it works but for most people it does not! Total absence of warranty and no interrest to help when asked for a replacement or refund. DO NOT BUY ANYTHING FROM satnavdvd.co.uk !!!
written by on 24/08/2017
My DVD didn't work properly from the moment it was received and looked "used" when it was first delivered. I asked for a replacement but was told the problem would probably be the same with a different disc and was told to return disc for a refund. Returned disc but heard nothing for a month until I contacted them and told them to refund my money. The response was "Have you sent the disc back to us? Have you got proof of postage? I photo'd the recorded delivery receipt and emailed it to them. Got a refund straight away then. I am sceptical of the 5 star ratings and "wonderful helpful staff"
written by Maxwellcf404 on 19/05/2017
First disk did not work. Emailed and received immediate response asking for more details. I supplied the information requested and a replacement disk was sent to me. This worked perfectly. I was pleased with the service and the efficient and courteous way the problem was resolved.
written by 126Upton on 29/03/2017
100% satisfaction buying from this company - i found it simple to find the right product, on this easy to use web site. Every part of the process was quick. The product arrived next day in secure packaging and once installed my Volvo sat nav was fully functional again Many thanks for helping me out .
written by KarlaSutherland372 on 29/03/2017
Fast delivery, but after a few months the DVD stopped working. When emailed SATNAVDVD.co.uk and after cleaning the DVD I had to ask for an address to send it back. It took a while before the address was given to me. After sending back the DVD, it was mentioned that he never received my DVD??????? So now after another 2 months, and many emails still waiting for a replacement DVD. Inferior product and NO service
written by RoselynLopez on 22/03/2017
Jaguar update. Fast delivery of disk. Installation was easy, just start the car, open the boot locate the DVD player situated on the left to the rear. Eject the DVD, then insert the new DVD. Return to the car and accept the new software message that comes on the screen. The screen goes blank for a few seconds, then the update starts, takes about 10 minutes. At the end of the process the system restarts and hey presto your done.
written by mxCannon407 on 22/03/2017
Ordered at 4pm and delivered by Royal Mail at 8am the next morning. Put disc in the Dvd drive under the drivers seat and 15mins later everything working fine and system updated . Excellent service!
written by Martin325 on 14/01/2017
I am extremely pleased with the service I received. Disc arrived nicely packaged with included 1st Class Postage. I had one or two instalment problems which turned out to be dirty laser lens. He talked me through what to do and re-installed disc to find everything updated and working perfectly! Many thanks.
written by CharlieAbernathy on 11/12/2016
Do not use this company, disc did not work an the guy running this company was extremely rude when trying to get my money back, they do not honour their 30 day money back guarantee, avoid at all costs
written by Maximilian404 on 02/12/2016
Excellent service. Delivered within 24 hours from ordering. DVD quick to load and auto update within a couple of minutes. Thanks again definitely recommend 5*
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As rated by our community of reviewers
Berger8051's Comment
Written on: 05/01/2017
really bad company. l brought a dvd which was marked major european roads. It can't even find were l live in France and l am 100metres from the Route Napleon a route used by millions of tourist each year. my problems started when l tried to get a refund his response was what did you expect when it says major roads. he initially refused a refund and then finally agreed but would deduct £10. he sent me his returns address and l posted it recorded delivery after 3 weeks it was returned as address unknown by the post office. when l contacted again he said it was returned as it obviously works !!!! it was returned by post office he never saw it. so fed up with his attitude luckily for me my
brother is a lawyer and l will persue it because l can because he shouldn't be allowed to treat people and sell dodgy products like this. your disc arrives with no box it is on a paper envelope. l expect he does it from home. wish
me luck in taking him and is attitude to court.