Cluster Repairs UK Sat Nav repair service Review

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★★★★☆
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paullong's review of Cluster Repairs UK Sat Nav repair service

★☆☆☆☆

“These guys used to be called SID Repairs International...”

Written on: 05/09/2021 by paullong (1 review written)

These guys used to be called SID Repairs International and they used to post adverts pretending to be a different company to get people to buy from them instead. They are part of Unicorn Automotive Limited but they deliberately deceived customers by using "The Unicorn Automotive Group Ltd" on their invoices which meant that anybody taking legal action against them couldn't get it enforced because the wording was slightly incorrect. The company used to be based in Norfolk but they have moved to London. The directors are the same people. At the time I had my problem, they would never answer the phone and never answered emails. The warranty I got for my repair was therefore useless. I had to have the unit repaired again by a different company who confirmed that Unicorn Automotive had used an inferior ribbon cable and that they were receiving several units that had been repaired by Unicorn and had malfunctioned again. If you do buy from them, make sure you use a credit card and make sure that the company name is correct on any paperwork. However, I'd strongly advise avoiding them like the plague.

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