Written on: 27/06/2022
We got to BErgamo airport office to pick up our car. Lady at the office told us that we don't have needed documents. She didn't try to cancel booking or do something about it... We were forced to make a new reservation and obviously payed twice. We try to reach out for help via email and get a little refund (we do understand that it was our fault about the documents, and we expected to pay a fine or half of the sum), but we were left without ALL the money made for reservation and told that it's all about terms and conditions, no humanness... YOU HAVE TO READ IT CAREFULLY!!! anyway i'm very frustrated and sad. AGAIN, NEVER EVER recommend this agency to anyone!!!
As rated by our community of reviewers
" Needs some fixing & poor support " Read More
" We got to BErgamo airport office to pick up our car. Lady at the of... " Read More
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Written by Corry-9
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