ConvertXtoDVD is amazing; but, the watermark logo on the trial version lose the value of the dvd. I emailed this company three times last year & just a few minutes ago. Still receiving a 'Security Error'. Even sent a letter of inquiry last year. That was returned as address unknown. How does a customer purchase the full cd software version. This is a phantom company! I question the legitimacy of Avangate (I think e-commerce for VSO, etc). I rate this alleged company: '0'. I rate the software: '5'. Aimersoft is also amazing. Emailed them too & received 2 responses with 2 different prices. Wondershare is the primary and was straightforward with their response. I'm impressed! But, I couldn't figure out the e-commerce they used, SWREG (I think).