My Tyres Reviews - www.mytyres.co.uk

★★★★☆
4.4 / 5
89% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Order online: accessible 24 hours a day, 7 days a week Delivery within 2-4 working days. Widespread network of fitting stations – 1,600 tyre fitters in the UK. You can choose from 8 different payment options.  
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My Tyres - www.mytyres.co.uk
My Tyres - www.mytyres.co.uk
My Tyres - www.mytyres.co.uk

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Latest Reviews

★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 11/04/2021 by TokstolleUK (1 review written)

Would give less than 1 star if could I ordered the tyres 4 weeks ago. I was informed on the same day that my order had been handed over to the warehouse and therefor no changes could be made by myself. I have waited and been told that my order had been delayed by 3 days on the 16th March. Then on the 23rd March saying they are delayed and they will let me know when they ship them! I requested a refund, this was followed a few hours later with an invoice for the tyres (which they already took… Read Full Review

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★☆☆☆☆

“Warning - Unsafe Porsche N0 Fitment From MyTyres!”

Written on: 26/08/2020 by PorscheTyreBuyer (1 review written)

Do not use MyTyres I specifically ordered 'N0' safety rated Hankooks and they sent me lower rate tyres which = No Insurance and No Makers Approval which is dangerous. Lucky for me the tyre fitters noticed the failure from MyTyres. I contacted MyTyres and haven't received any refund after a week many reviews report they withhold refunds! They are not professional… Read Full Review

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★☆☆☆☆

“AVOID !”

Written on: 05/08/2019 by Ste1985m (1 review written)

Absolutely horrendous customer service read some reviews about purchasing then not receiving the items they’d paid for! However stupidly gave the benefit of doubt and bought 4 tyres and immediately sent a message asking for delivery time as I was driving Cornwall and needed tyres as soon as possible I didn’t get a reply until 6days later which was to tell me that they didn’t have the tyres and I’d be getting a refund!!!! 6 days they waited to tell even when I explained I was desperate… Read Full Review

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★☆☆☆☆

“Tyres not in, offered alternative then they cancelled”

Written on: 05/04/2019 by AlessandraStanley293 (1 review written)

I ordered 2 tyres on Mon 1 April. On Wed I got an e-mail to say they were out of stock (why 48hr to find that out?) and offered an alternative of the same tyre but with a better speed rating. I replied that as long as the same or better economy/wet braking/sound rating then fine. Friday I got another e-mail asking me the same question. I replied that I had already replied on Wed. They then went and cancelled my order. Not only could I not use my car to go on holiday, but after coming back I… Read Full Review

P_Smith69's Comment

Written on: 05/04/2019

Just to update that I got the date wrong, it was Mon 25th March 2019.

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★☆☆☆☆

“Delivery in Small Pieces”

Written on: 28/03/2019 by AndrewTanner (1 review written)

The problem isn't the product. It's the delivery in parts over multiple days. While they refer you to the terms and conditions, who is ever expecting a company to deliver 4 wheels in easy to accept intervals as opposed to one day like normal people. How many days do they think I have to sit at home waiting for a delivery of large items. Phone customer care and they really don't. Really unless you are retired with no life or simply never leave home you will want to avoid… Read Full Review

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★☆☆☆☆

“All the excusses, none of the service!”

Written on: 07/02/2019 by Adams273 (1 review written)

Ordered a set of new Rims. My first order was cancelled without any reason. When I checked the website they had increased the price. I emailed them and asking why the order had been cancelled and they said they had computer issues. I should have walked away.... I made a new order at the higher price. After a week the rims had not arrived and I contacted them. they told me they were experiencing seasonal high levels of demand (surely something they can predict) and the order would be delayed. I… Read Full Review

Team Delticom's Comment

Written on: 13/03/2019

Dear Mr Adams237,

Thank you for your review.

We would like to offer our sincere apologize for the inconvenience that you encountered.

We will try to make sure that these issues do not happen in the future.

Yours mytyres.co.uk team

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★☆☆☆☆

“Worst Online Experience for Years”

Written on: 30/11/2018 by simonfea (3 reviews written)

I ordered a set of wheels & winter tyres on 6th November 2018. The price was good and the order acknowledgement came quickly. After a week I was concerned at the lack of any notification and called to find out what is happening. The agent explained that they had very high demand and there were delays at the warehouse, suggesting I wait and that things would move soon. I asked for confirmation that the tyres were available and in stock, this was confirmed. I explained that I needed the tyres for… Read Full Review

Team Delticom's Response to simonfea's Review

Written on: 13/03/2019

Dera Mr Simonfea,

we would like to offer our sincere apologize for the inconvenience that you encountered. Indeed, we have experienced some bottle necks in our main warehouse due to the large number of the orders. Unfortunately, this resulted that some of the articles, tyres or rims have been completely sold out.
We are working on improving this issue for the next season.

Your
mytyres.co.uk team

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★☆☆☆☆

“Be Aware if buying Wheel and Tyre Sets”

Written on: 14/10/2018 by weejono (0 reviews written)

Having used MYTYRES previously for tyres only, I had no issue using them again this time to buy a set of winter wheels and tyres for an E60 BMW. After deciding which rim and tyre combo I wanted and the website showing my vehicle with the chosen set, I placed my order. Goods arrived, all appeared fine. After fitting I noticed a bad vibration at about 45mph upward. Thinking that the wheels were not properly balanced (or perhaps some weights had come off) I took the car to my local garage who… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 27/07/2018 by frLucas366 (1 review written)

Pretty gobsmacked out how bad mytyres customer service is. I've been trying to return a tyre for three weeks and even after five failed attempts i'm called by a rude customer service manager who tells me that the collection was improperly processed and monitored by mytyres (again). But apparently that's no reason for me to get annoyed. Just hang around for another day waiting for a collection - although Ivana, my surly customer service manager, couldn't confidently say the collection would… Read Full Review

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★☆☆☆☆

“New Alloy wheels and tyres”

Written on: 18/05/2018 by AnotherDisppointedCustomer (1 review written)

I purchased a set of new alloy wheels complete with a set of tyres. The day after my purchase I received an e-mail asking for a payment by bank transfer, even though I had already paid by debit card. I contacted the company and they sent a standard response and said I needed to make the payment, even though the money had already been taken from my bank. I contacted them again to let them know I will contacting my bank about their poor service and their demands. I would not recommend dealing… Read Full Review

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★☆☆☆☆

“Bad quality ”

Written on: 12/01/2018 by Whitney489 (1 review written)

the sides of the rubber split off as if they were glued just for advertising… Read Full Review

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★☆☆☆☆

“don't buy from the mytyres”

Written on: 26/12/2017 by Brooksk56 (1 review written)

This company promised their homepage that the delivery time is 3-5 workdays and - All complaints are dealt with effectively, fairly and in complete confidence. - BUT THIS IS JUST A LIE. When it was revealed that the delivery time is 10 days I canceled my order. The costumer service promised me that the next workday I will get a full refund but no. I have just got on every days a new promised that next day and next day and next day. They are playing it one week and now I have to look for… Read Full Review

Tautliner's Comment

Written on: 07/04/2018

I had same problem. I ordered two tyres and paid for them, but the delivery was 10 days. You don't find this out ( unlike Black circles.) until you pay for them. As my test was due in 6 days I cancelled the order. I call them every day and just get promises and lies. May go to court to get money back. Beware and Avoid. Black Circles in future for me

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★★★★★

“Great service”

Written on: 08/12/2017 by Finnyt412 (1 review written)

Great prices on motorcycle tyres that i have seen on other web sites. You have a tracking system on your order so that you can see at what stage your purchase is at, which i thought was a great bonus to me. I purchased the tyres on the 29th November and they arrived on the 4th December great service which i will use again Thank You… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 06/12/2017 by dezzi2012 (1 review written)

I have bought from this company on several occasions and have never had an issue. Brilliant service, I cannot fault it. Would 100% recommend this company to anyone. Tyres arrived before original delivery date… Read Full Review

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★★☆☆☆

“Failure to notify delivery ”

Written on: 05/12/2017 by Maddenrv1987 (1 review written)

Call centre unhelpful & default seems to be to blame customer System failed to notify delivery of good & fittng sttaion also fiaeld to contact customer. Each blames the other Service side of the arrangement is poor as is customer communication although delivery into UK is rapid. This is my second such experience with them so I won't use them again. First time I put it down as one off but that seems not to be so!… Read Full Review

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★☆☆☆☆

“BAD ”

Written on: 02/12/2017 by saschadj-ularpacco (1 review written)

BAD... order tires a week before fitting, selected a fitting slot and time.. TIRES WHRE NOT THERE... impossible to get through to the telephone number.. logging it with UK trading standards. - DO NOT USE.. pay the little extra and get your tires from somewhere else… Read Full Review

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★★★★★

“Good Tyres - Promptly delivered”

Written on: 01/12/2017

Tyres delivered from German depot in 3 days. Great! Exceeded their own estimates… Read Full Review

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★★★★★

“first time user”

Written on: 27/11/2017 by logsrus (1 review written)

ordering was very easy delivery was within date stated so very happy with service… Read Full Review

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★★★☆☆

“Website not as clear as it could be”

Written on: 27/11/2017

Website not as clear as it could be concerning slow delivery. Fitting costs not reflective of what the fitting centre was actually charging. And claims that they could install large funflat tyres found to be untrue when after 30 minutes of trying, and having damaged one wheel, they gave up. Tyres were as expected and competitively priced. But now I have to spend time getting a wheel repaired and that sullies the experience… Read Full Review

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★☆☆☆☆

“Ordered tyres,Dpd went to incorrect address despite...”

Written on: 27/11/2017 by Mytyrefail (1 review written)

Ordered tyres,Dpd went to incorrect address despite the correct address being On order. My tyres the asked me to contavt their courier to sort it out...tyres still not delivered On new agreed date. Not worth usimg for minor saving....does not comprnsate for additional hassle,better of ordered from a uk supplier. … Read Full Review

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