My Tyres Reviews - www.mytyres.co.uk

★★★★☆
4.4 / 5
89% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Order online: accessible 24 hours a day, 7 days a week Delivery within 2-4 working days. Widespread network of fitting stations – 1,600 tyre fitters in the UK. You can choose from 8 different payment options.  
? Ask our helpful community of experts about this product or company
My Tyres - www.mytyres.co.uk - Ask a question now

Media Gallery for My Tyres - www.mytyres.co.uk

My Tyres - www.mytyres.co.uk
My Tyres - www.mytyres.co.uk
My Tyres - www.mytyres.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“4 tyres ordered in January, still haven't arrived.”

Written on: 15/03/2022 by RobbieBen65 (1 review written)

We ordered 4 tyres in January, the order didn't arrive, contacted MyTyres customer team who told us the tyres had returned back to the warehouse. The order was sent out again on order, the tyres were despatched on 21-02-2022 and moved to DPD for delivery. These tyres were moved by DPD to another site in Germany, since then there have been no updates to the tracking and no one at MyTyres Customer team can tell me where the tyres are. I've asked on numerous occassions that someone address the… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Avoid this Rubbish company as much as you can ”

Written on: 17/12/2021 by Radvin (1 review written)

Ordered tyre never arrived and they blamed custom The customer service is Rubish and just recommended cancellation, after the cancellation 4 weeks ago not refund yet. Please do not use such garbage company like this and don’t waste your time and your money… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Ordered and paid in October, still waiting in December.”

Written on: 06/12/2021 by AJS1234 (1 review written)

I ordered 4 wheels and winter tyres back in October. Now December, with snow on the ground and they delivered only three tyres a week ago. DPD shows "delivery completed". Still no sign of fourth wheel and tyre. I don't drive a Reliant Robin. Totally poor service!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Worked for me...”

Written on: 24/10/2021

Tyres arrived just one day later than advised..(from Germany) very good price. I saw some bad reviews so paid with Visa just in case… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Waited a month. Wrong tyre turned up. No refund.”

Written on: 16/08/2021 by Mattc9413 (1 review written)

I ordered a set if Bridgstsone tyres they said were in stock. Delivery should have been 3 days. I waited and after a month I still haven't received anything. I was rang and complained. 4 days later (1 mo ths and 6 days a tyre turned up at my house. It was one Conti tyre and was the wrong size. I rang and sent the tyre back. The tyre was picked up by DPD the next day. I then had to wait a further 14 days for a refund even after receiving an email stating they have processed a refund. They had… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Not UK based and terrible!”

Written on: 16/06/2021 by iaing101 (1 review written)

Wish I had read some of the feedback on this shower before ordering anything! Ordered 2 tyres on 01/06/2021 from what this company which is portrayed as a UK based supplier, and received an email next day saying they had been dispatched and would arrive on 16/06/2021, which was a much longer timescale stated by them on they're website when I ordered, but unfortunately I had already committed myself. I got an email on 15/06/2021 saying there was a delay and they couldn't provide a new deliver… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 11/04/2021 by TokstolleUK (1 review written)

Would give less than 1 star if could I ordered the tyres 4 weeks ago. I was informed on the same day that my order had been handed over to the warehouse and therefor no changes could be made by myself. I have waited and been told that my order had been delayed by 3 days on the 16th March. Then on the 23rd March saying they are delayed and they will let me know when they ship them! I requested a refund, this was followed a few hours later with an invoice for the tyres (which they already took… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Warning - Unsafe Porsche N0 Fitment From MyTyres!”

Written on: 26/08/2020 by PorscheTyreBuyer (1 review written)

Do not use MyTyres I specifically ordered 'N0' safety rated Hankooks and they sent me lower rate tyres which = No Insurance and No Makers Approval which is dangerous. Lucky for me the tyre fitters noticed the failure from MyTyres. I contacted MyTyres and haven't received any refund after a week many reviews report they withhold refunds! They are not professional… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“AVOID !”

Written on: 05/08/2019 by Ste1985m (1 review written)

Absolutely horrendous customer service read some reviews about purchasing then not receiving the items they’d paid for! However stupidly gave the benefit of doubt and bought 4 tyres and immediately sent a message asking for delivery time as I was driving Cornwall and needed tyres as soon as possible I didn’t get a reply until 6days later which was to tell me that they didn’t have the tyres and I’d be getting a refund!!!! 6 days they waited to tell even when I explained I was desperate… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Tyres not in, offered alternative then they cancelled”

Written on: 05/04/2019 by AlessandraStanley293 (1 review written)

I ordered 2 tyres on Mon 1 April. On Wed I got an e-mail to say they were out of stock (why 48hr to find that out?) and offered an alternative of the same tyre but with a better speed rating. I replied that as long as the same or better economy/wet braking/sound rating then fine. Friday I got another e-mail asking me the same question. I replied that I had already replied on Wed. They then went and cancelled my order. Not only could I not use my car to go on holiday, but after coming back I… Read Full Review

P_Smith69's Comment

Written on: 05/04/2019

Just to update that I got the date wrong, it was Mon 25th March 2019.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Delivery in Small Pieces”

Written on: 28/03/2019 by AndrewTanner (1 review written)

The problem isn't the product. It's the delivery in parts over multiple days. While they refer you to the terms and conditions, who is ever expecting a company to deliver 4 wheels in easy to accept intervals as opposed to one day like normal people. How many days do they think I have to sit at home waiting for a delivery of large items. Phone customer care and they really don't. Really unless you are retired with no life or simply never leave home you will want to avoid… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“All the excusses, none of the service!”

Written on: 07/02/2019 by Adams273 (1 review written)

Ordered a set of new Rims. My first order was cancelled without any reason. When I checked the website they had increased the price. I emailed them and asking why the order had been cancelled and they said they had computer issues. I should have walked away.... I made a new order at the higher price. After a week the rims had not arrived and I contacted them. they told me they were experiencing seasonal high levels of demand (surely something they can predict) and the order would be delayed. I… Read Full Review

Team Delticom's Comment

Written on: 13/03/2019

Dear Mr Adams237,

Thank you for your review.

We would like to offer our sincere apologize for the inconvenience that you encountered.

We will try to make sure that these issues do not happen in the future.

Yours mytyres.co.uk team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Worst Online Experience for Years”

Written on: 30/11/2018 by simonfea (3 reviews written)

I ordered a set of wheels & winter tyres on 6th November 2018. The price was good and the order acknowledgement came quickly. After a week I was concerned at the lack of any notification and called to find out what is happening. The agent explained that they had very high demand and there were delays at the warehouse, suggesting I wait and that things would move soon. I asked for confirmation that the tyres were available and in stock, this was confirmed. I explained that I needed the tyres for… Read Full Review

Team Delticom's Response to simonfea's Review

Written on: 13/03/2019

Dera Mr Simonfea,

we would like to offer our sincere apologize for the inconvenience that you encountered. Indeed, we have experienced some bottle necks in our main warehouse due to the large number of the orders. Unfortunately, this resulted that some of the articles, tyres or rims have been completely sold out.
We are working on improving this issue for the next season.

Your
mytyres.co.uk team

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★☆☆☆☆

“Be Aware if buying Wheel and Tyre Sets”

Written on: 14/10/2018 by weejono (0 reviews written)

Having used MYTYRES previously for tyres only, I had no issue using them again this time to buy a set of winter wheels and tyres for an E60 BMW. After deciding which rim and tyre combo I wanted and the website showing my vehicle with the chosen set, I placed my order. Goods arrived, all appeared fine. After fitting I noticed a bad vibration at about 45mph upward. Thinking that the wheels were not properly balanced (or perhaps some weights had come off) I took the car to my local garage who… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible customer service”

Written on: 27/07/2018 by frLucas366 (1 review written)

Pretty gobsmacked out how bad mytyres customer service is. I've been trying to return a tyre for three weeks and even after five failed attempts i'm called by a rude customer service manager who tells me that the collection was improperly processed and monitored by mytyres (again). But apparently that's no reason for me to get annoyed. Just hang around for another day waiting for a collection - although Ivana, my surly customer service manager, couldn't confidently say the collection would… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“New Alloy wheels and tyres”

Written on: 18/05/2018 by AnotherDisppointedCustomer (1 review written)

I purchased a set of new alloy wheels complete with a set of tyres. The day after my purchase I received an e-mail asking for a payment by bank transfer, even though I had already paid by debit card. I contacted the company and they sent a standard response and said I needed to make the payment, even though the money had already been taken from my bank. I contacted them again to let them know I will contacting my bank about their poor service and their demands. I would not recommend dealing… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Bad quality ”

Written on: 12/01/2018 by Whitney489 (1 review written)

the sides of the rubber split off as if they were glued just for advertising… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“don't buy from the mytyres”

Written on: 26/12/2017 by Brooksk56 (1 review written)

This company promised their homepage that the delivery time is 3-5 workdays and - All complaints are dealt with effectively, fairly and in complete confidence. - BUT THIS IS JUST A LIE. When it was revealed that the delivery time is 10 days I canceled my order. The costumer service promised me that the next workday I will get a full refund but no. I have just got on every days a new promised that next day and next day and next day. They are playing it one week and now I have to look for… Read Full Review

Tautliner's Comment

Written on: 07/04/2018

I had same problem. I ordered two tyres and paid for them, but the delivery was 10 days. You don't find this out ( unlike Black circles.) until you pay for them. As my test was due in 6 days I cancelled the order. I call them every day and just get promises and lies. May go to court to get money back. Beware and Avoid. Black Circles in future for me

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★★★★★

“Great service”

Written on: 08/12/2017 by Finnyt412 (1 review written)

Great prices on motorcycle tyres that i have seen on other web sites. You have a tracking system on your order so that you can see at what stage your purchase is at, which i thought was a great bonus to me. I purchased the tyres on the 29th November and they arrived on the 4th December great service which i will use again Thank You… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Brilliant Service”

Written on: 06/12/2017 by dezzi2012 (1 review written)

I have bought from this company on several occasions and have never had an issue. Brilliant service, I cannot fault it. Would 100% recommend this company to anyone. Tyres arrived before original delivery date… Read Full Review

Report this review
Was this review helpful? 0 0
overview