Kinleigh Folkard & Hayward Reviews

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Latest Reviews

★★★★★

“Sales Assistant Manager is a diamond!”

Written on: 03/07/2019 by AKthepanda (1 review written)

My partner and I both had a very pleasant experience with KFH in Putney Hill. They helped us buy our dream home in less than 3months. Communication and process was hassle free. I particularly want to thank Sales Assistant Manager for helping us over the line… Read Full Review

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★☆☆☆☆

“Promised with 5-bedroom house but moved in on 4-bedroom.”

Written on: 29/03/2019 by 26White (1 review written)

I was really disappointed with this agency after my son went through a painful process to provide expenses that the agency demands only to find out that my son and his colleagues are moving into the house that is not what is promised. There were five of them about to move in on this 4-bedroom house and the agents promised that it will be 5-bedroom house with the partition built in the living room when they moved in. Clearly, they do not have clear communication with the landlord, their… Read Full Review

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★☆☆☆☆

“FOREIGNERS FLEE! LANDLORDS FLEE! ALERT!”

Written on: 26/02/2019 by mariemiron (1 review written)

FOREIGNERS FLEE! LANDLORDS FLEE!  ALERT! They took my deposit and refused to review my garantor. They would rather have me pay 6 months in advance (which is illegal), than to review my guarantor, giving less protection to the landlord. They take agency fees and referencing fees when they do zero work and never answer their emails and phone calls! DO NOT GO TO THIS AGENCY! For potential tenant : they don't give you your deposit back, they never answer their phone or answer your emails. They… Read Full Review

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★☆☆☆☆

“KFH in Tooting”

Written on: 27/04/2017 by JimmyJensen49 (1 review written)

Avoid these people like the plague. They are dishonest, have no integrity, and couldn't care less about anything but making commission. Buying a property through them has been a very painful process and I would warn anyone thinking of using them to either buy or sell a property to really think twice… Read Full Review

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★★★★★

“Very friendly and helpful”

Written on: 11/04/2017 by StuW1 (1 review written)

We bought a flat in Southwark through the Canada Water branch of KFH. The staff were all incredibly friendly, and very helpful. Having viewed a couple of properties, our agent began to advise us about other similar properties in both our price band and area. The flat we found is absolutely lovely, however as this was our first purchase we had many questions and didn't know what to expect. KFH arranged the mortgage broker and solicitors, all of which made the process very… Read Full Review

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★☆☆☆☆

“MONEY GRABBING Having decided to look for a 1 bedroom...”

Written on: 19/05/2016 by 79Bateman (1 review written)

MONEY GRABBING Having decided to look for a 1 bedroom flat to rent near Crystal Palace I found a decent sized property about 20 minutes walk away through Kinleigh Folkard and Hayward for £850 per month. Not overly expensive I thought. I arranged a viewing on the Saturday. She seemed helpful (don't they all) and we agreed on a viewing at 11:30am on the Saturday. The Saturday arrived and I didn't want to be late as my journey was an hour and half to get to the viewing. Just as I was arriving… Read Full Review

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★★★★★

“Rented 2 bed flat”

Written on: 12/05/2016 by VictorHolman (1 review written)

Professional & efficient service . Billie Blakson is highly commended, patient, thorough throughout the whole process. Ensured we were comfortable and happy with our choice of flat. I will recommend KFH to friends and family. Flat is close to facilities- shops and public transports in a quiet neighbour. I really can't fault it… Read Full Review

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★★☆☆☆

“Very disappointed”

Written on: 26/02/2016 by Healyzi121 (1 review written)

Very Disappointing - Lived up to the negative reputation of estate agents. Bad customer service and care. No regular updates on website 'click rate' or email summarising marketing activity on my property. Sold it through a different agent in the end which end up costing me more in commission. Win win for KFH to my detriment… Read Full Review

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★☆☆☆☆

“KFH mess people about”

Written on: 15/02/2016 by Deaconu1945 (1 review written)

I originally thought this company seemed ok and quite respectable. After having dealt with some of their staff, my experience found that they were dishonest, untruthful, slippery, and very assuming indeed, while pretending to be nice. I've seen their true colours and therefore will not be dealing with any of these lot at Kinleigh Folkard & Hayward again… Read Full Review

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★☆☆☆☆

“Useless.....”

Written on: 06/02/2016 by Shaffer463 (1 review written)

Writing as a landlord....this lot have no interest in managing a property or making sure the tenancy runs smoothly. We had to work hard to make sure our contractors did the work otherwise we had KFH contractors foisted upon us. No continuity of staff. No one taking any responsibility for their actions. If it wasn't for their suits you'd think they were a bunch of clowns. If you're a tenant or a landlord....cross the street.....avoid… Read Full Review

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★☆☆☆☆

“A bunch of Rascals. Don't waste your time with these...”

Written on: 27/01/2016 by Rauls148 (1 review written)

I hadn't even solicited KFH in Wimbledon for anything. On my return from work one day I see two blokes working for KFH climbing over my garden gate with a ladder claiming to survey the land for potential suitors. I call their office who backed the two men's claims. I ended up calling the police to clear them away from my property… Read Full Review

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★☆☆☆☆

“Avoid this outfit”

Written on: 19/01/2016 by Velezep137 (1 review written)

This agent should be avoided at all costs. They told us they had the ideal tenants for us and they had references. We agreed. Only days later I had a call from my distressed next door neighbour saying that the people who had just been EVICTED from the house two doors away from her were moving into my property. They left the former property in an uninhabitable state much as they left mine when I finally got rid of them. KFH were fully aware they were evicted from the last property and the… Read Full Review

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★☆☆☆☆

“Worst agency ever! Shameless ”

Written on: 08/01/2016

Avoid! I will never use these useless people! Unfortunately we rented a flat from KFH. When we moved at the flat it was filthy. We moved out from the flat after 1 year and we left it in a better condition than it was. Still struggling to get our deposit back! They're lying to us every time we're trying to reach the property manager he is on the phone or away from the office! We send email and we get automatic response back that he is away! Do yourself a favour, don't deal with them!!!… Read Full Review

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★☆☆☆☆

“Rude, arrogant and unhelpful. ”

Written on: 14/11/2015 by Antwanb295 (1 review written)

Do yourself a favour, phone around and find a surveyor who is helpful and communicative. These people are liars, change their story to suit themselves and treat the customers shockingly. I doubt they ever heard about customer service. It's just not something we should accept in this day and age… Read Full Review

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★☆☆☆☆

“1 Star is way too generous”

Written on: 23/10/2015 by petley1989 (1 review written)

KFH is an absolute shambles. It seems they employ "good looking," young estate agents, who know nothing about the property market and then try to rinse the customer for all they're worth. I was told, 3 months into my tenancy, that i owed a substantial amount of money for an inventory report from the start of my tenancy, which was nowhere in my contract and had never been discussed previously. Funnily enough when i refused to pay it, the matter went away. They also tried to charge me a… Read Full Review

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★☆☆☆☆

“Worst Estate Agents Ever”

Written on: 08/10/2015 by Owentd180 (1 review written)

Kinleigh Folkard & Hayward are to be avoided at all costs. Simply do not waste your time as they will surely waste yours and try to you in to a long contract with them whilst they sit back and do nothing to actively market the property. They just sit back and hope that someone wanders in their front door wanting to buy a property like yours. Do not be fooled by their website or they sales patter. They are either lazy or incompetent or both. Their descriptions of properties are barely… Read Full Review

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★★★★★

“Excellent service ”

Written on: 27/09/2015 by Dunlap457 (1 review written)

Kfh Putney bridge( close to Putney station) , absolutely wonderful! Signing a 12months contract and tried to move out one month earlier. They are nice to solve the problem and keen to allow me to do that without paying the one month renting fee!… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 10/09/2015

I will never go near any property with any connection to KFH again. Disgraceful. They do nothing and charge for it. If they do bother doing something they mess it up and still charge for it… Read Full Review

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★☆☆☆☆

“Beware”

Written on: 29/08/2015 by JulianneStewart1972 (1 review written)

Hope I never come across them again… Read Full Review

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★☆☆☆☆

“Rubbish Agency”

Written on: 03/08/2015 by liusy (1 review written)

really bad experience at the agency near Canada water station. They do not respect people at all. There is nothing negotiable. Even the manager talks very rude like someone has not been educated at all. and they said they are the best letting company in London, ridiculous! what the hell about this company still existing here with so many complains. cannot believe… Read Full Review

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