do not know where to begin with this hotel.. had a phone go missing that was handed in by a gentleman ..the receptionist confirmed that the gentelman had handed the phone in as she was leaving for home... went to reception and all staff denied that the phone was there.. also would not check cameras etc.. abusive in spanish.. next the food... reheated and recycled offal... tripe is for dogs tbh.. the spanish also get all inclusive and the silver card only entitles you to sub standard alcohol that makes u ill yet the spanish have the same card but get premium labels.. the last day there we observed two more thefts or people pqanicing about loss of stuff and also cockroachs in the upper deck pool area.. just want to mention there i a club around the back and the entertainment is rubbish to say the least.. the manager avoided me at all costs and we never see a rep once.. will never go to benidorm again as the sewage systems are appauling and the mainland spanish do actually hate us..

My Wife & I stayed at the Cristal Park in Benidorm in August 2010
The Hotel was great the food wonderful I have to have glutten free but the staff were great sorting it out no problems at all. The hotel is clean the staff helpful at all times.
The resident duo in the Magic Cafe ( down stairs) are called "HIM N HER" are the best act we have ever seen, the bar down stairs seems to be run by Anita & Steve again they can not do to much for you.
The only complaints we have about this hotel are the air conditioning in both the Magic Cafe & the restaurant are in need of a major overall. They where bad enough last year they are even worse this year.
We would still recommend this hotel but hope that the get the air con repaired without delay.

The Magic Cristal park Hotel in Benidorm is part of the Amigos group, which allows you free use of 12 hotels in Benidorm. This includes all your drinks, food and entertainment. You can just walk into any of them with your all inclusive card and get anything you want. What a find from Direct holidays - all in for less than £250 (flights and transfers included).