Bridgfords Reviews - www.bridgfords.co.uk

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Latest Reviews

★☆☆☆☆

“Wish we'd never heard of Bridgfords”

Written on: 23/03/2022 by Cooper64 (1 review written)

We wish we'd never heard of Bridgfords. We had the misfortune to get involved with their Buxton Derbyshire office. Throughout the process we were lied to, delayed and manipulated for the benefit of the chain they were trying to manage. We were at the top of the chain and had no need to be involved but they did everything possible to manipulate the process in their favour so their chain came through regardless of our timings and requirements. Deadlines were missed, the for sale board went up… Read Full Review

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★☆☆☆☆

“Awful, please avoid using this company. ”

Written on: 26/01/2022 by Delwoodward (1 review written)

Bridgfords caused damage to both my property and vehicle and refuse to accept any liability. Currently applying to the courts to claim back the costs incurred for the damages. Terrible customer service, high fees that do not reflect the service received. Please take note of the volume of negative reviews for this company and DO NOT use them. They are by far the worst company I have ever had the displeasure of dealing with… Read Full Review

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★★★★★

“House Sale Service”

Written on: 14/12/2021 by MRPD (1 review written)

A very good and professional service from Bridgfords estate agents of Halifax, West Yorkshire. Their team gave good and clear advice and made the process of selling my house easy and straightforward. The marketing process for my house was excellent and resulted in a large number of viewings, leading to a speedy sale. All in all, a very satisfactory service - many thanks to Bridgfords. Mr PD - Halifax… Read Full Review

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★☆☆☆☆

“Do not care”

Written on: 02/12/2021 by jqStanton155 (1 review written)

As a landlord I would strongly recommend not using Bridgfords Leeds. The organisation and communication by the Branch Manager and her team is terrible. With incorrect invoices, 4-5 weeks to reply to emails, never available when you call is certainly not what you need as a landlord. Further to this when you first sign up with them they push you to complete a positive review on Google, obviously to hide the poor reviews - my advice would be leave it 6-12 months to see how they perform and then… Read Full Review

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★☆☆☆☆

“Unprofessional service”

Written on: 10/07/2021 by Morgan381 (1 review written)

Unprofessional service I had two appointments to see two properties on 10/07/2021, nobody from Bridgfords showed up. I have called 10 times and the answering machine was mentioning that all the agents are busy. I went to their office and I asked why nobody show up and they said that they have an issue with the appointments. They mentioned to me that they will call me in 20 min to see if they are available to show me the property, I do not think this was an answer thinking about me as a… Read Full Review

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★☆☆☆☆

“Awful service - stole deposit”

Written on: 04/08/2020 by 54Daly (1 review written)

Constantly contacted them through the tenancy with major faults with the flat including sparking microwave and no ventilation, broken electrics. NEVER FIXED any of them. After 6 months of trying we gave up. They ignore emails, ignore phone calls, completely incompetent. I will be telling every person i know to stay well clear of Bridgefords. When checking out they tried to take a large amount of our deposit for things they didn't fix in the year. Their response was you can complain and it… Read Full Review

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★☆☆☆☆

“Better to sleep on roadside rather than renting from them”

Written on: 13/02/2020 by Rubi3 (1 review written)

Only if I had negative stars to give. I can never imagine any company so rude, negligent towards there customer. It is the worst estate agents to deal with, it is better to sleep on the roadside rather than renting from them. My husband and I have called and emailed them 3 or 4 times every day to follow up about our moving to a new apartment, but no one bothers to reply back and after 15 days of continuous follow-up agent replies- what update are you looking for? ARE YOU KIDDING ME??? I cannot… Read Full Review

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★☆☆☆☆

“Be very careful with them! Keep a thorough written...”

Written on: 17/12/2019 by kevenriva (1 review written)

Be very careful with them! Keep a thorough written record of every time you contact them or viceversa, every contract, email or even phone records. I will tell you my story briefly. Rented an apartment in machetes City Centre, had to pay £950 deposit. Was supposed to move out 1st November, called them 3 times in October to tell them, first 2 times they said they would send me a form to sign and send, that didn’t happen, called them a third time and they said they were busy and would call me… Read Full Review

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★★★★★

“Excellent customer service, very professional services”

Written on: 27/02/2019 by Tezbo1955 (1 review written)

The service provided by the staff in the Middlesbrough office was exceptional, only took 3 weeks to sell my house. The information provided throughout the sale was excellent. We cannot praise the staff enough for all their hard work. 10/10… Read Full Review

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★☆☆☆☆

“Rude phone manner”

Written on: 21/05/2018 by Boy's Name323 (1 review written)

A conversation with a rude employee this afternoon has prompted me to write this. On asking to pass a message on to a landlord about the deviding fence, I was constantly talked over and then accused of making a threatening comment. I suggest the Duke Street Darlington office conduct some staff training on the subject of telephone manner!… Read Full Review

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★☆☆☆☆

“Disgusted!!!”

Written on: 28/02/2018 by eiWeber82 (1 review written)

Can't believe the phone call my mother has just recieved!! So happy we didn't use this company to sell my late grandmothers home! The branch manager evaluated the house!! We decided to go with a different estate agent as we found him false and how right were we! Weeks later we have a recieved a phone call from the disgruntled manager annoyed that we didn't get back to him or pick Bridgfords! Thank God we didn't with that attitude are family are Seriously glad we didn't!!!!!!!'… Read Full Review

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★☆☆☆☆

“5 months later and still no deposit returned... ”

Written on: 29/12/2017 by Gemma732 (1 review written)

Don’t bother trying to ask for your deposit back - you won’t reach the elusive staff members handling your case, colleagues will say they have passed your message on and nothing ever happens. I moved out of the flat at the end of July 2017 and I am yet to receive the deposit back (December 2017). Subsequently had to raise a dispute with the protection agency to try and find out some information and get the money back. After constantly calling and emailing the office at Country Wide, asking… Read Full Review

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★☆☆☆☆

“Landlords”

Written on: 04/11/2017 by Stevey122 (1 review written)

Bridgfords letting Preston - Landlords do not use them they are rubbish. Have no clue what to do when tenants move out without warning, don’t keep you updated, loose keys , excuses after excuses! Go to the ombudsman to report them!!!… Read Full Review

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★☆☆☆☆

“Bridgefords Sale v's Purplebricks”

Written on: 18/09/2017 by Romerovg423 (1 review written)

On Wednesday 13th September 2017 I contacted the Sale, Manchester branch requesting a valuation visit at my property. I tried to book the valuation for the following week, 20th September. It was important it was on that day as I would be out of the area the following week and unfortunately I would only be available at 9.45am on that day. Their diary showed a problem with that time slot. I was led to believe they would discuss the appointment with the colleague making the visit in order to… Read Full Review

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★☆☆☆☆

“Waste of time and money”

Written on: 11/06/2017 by Fitzsimmonsjq285 (1 review written)

After paying for a premium listing to sell our house we have had little contact from Bridgfords due to their staffing issues in that particular branch. We've had people not showing up for viewings and Bridgfords, the people who do call now and again can't even pronounce my name correctly and just do not care. After asking to be taken off the market I was told cannot get a refund of fees even though they told me it was down to their lack of staff that we received such bad service. No reply to my… Read Full Review

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★☆☆☆☆

“Worst experience ever”

Written on: 27/05/2017 by AdrielEmery394 (1 review written)

Do not use this agent! Did not turn up for viewing I was shown around by the people living in the house, called to apply and paid over £300 in fees! Then the amount was taken again from my card the next day, called to get the second lot refunded, was told by rude member of staff that the amount would be knocked off my final bill which was not due to be paid for another month, advised her that this was not good enough and she threatened to put house back on the market, when I asked to speak to… Read Full Review

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★☆☆☆☆

“Treated terrible and ripped off ”

Written on: 22/04/2017 by Shannonw445 (1 review written)

Absolutely terrible will not be using again ripped us off with our deposit money charged us £125 for some hoovering that they had to apparently do even though the property was hoovered 1 day before we left we renovated the property out new flooring and tiles throughout and there charging us £125 for some hoovering absolutely disgraceful and will not be using again and highly advise anyone not to use as they will rip you off and they never get back to you we constantly asked for window keys… Read Full Review

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★☆☆☆☆

“Do not use Bridgfords!”

Written on: 13/04/2017 by MrsOlah (1 review written)

Poor service when selling our house Bridgfords did not do any of the work promised. I had to write the description for the house, then they still managed to get it wrong on rightmove and zoopla and the floor plan they got wrong too. I had to ask them to put up a for sale sign, I had to ask them to change it to 'sold' when the house was sold. The worst thing was that they agreed with us that we would pay them 0.85% of the sale price WITHOUT VAT added but then during the process they tried to… Read Full Review

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★☆☆☆☆

“HIghly unprofessional and least care for customers...”

Written on: 12/04/2017 by TaniaMitchell (1 review written)

Very poor maintenance of property (Flat 1, 17 Balmoral Place, Halifax, HX1 2BG). I'm highly disappointed with the service of Bridgfords Lettings, UK. The House that I've rented is highly untidy/dirty/filthy, with quite a few appliances not in proper working condition. But, the Rent has been increased. Bridgfords easily points fingers at the Landlord for not fixing the issues. What is the responsibility of a Letting agency? Is it just making money and doing nothing about customer service?… Read Full Review

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★☆☆☆☆

“terrible level of service- 2 Cherry Tree Walk, Leeds...”

Written on: 20/11/2016 by 151Carver (1 review written)

- More than 2 months to get the wash machine repaired (calling them every week and going to the office at least 3 times to talk with the property manager) - I asked several times to not enter the property when I was not there. They did what they wanted (and they got into the property at least twice without my permission) - I raised an official claim that was never tracked and I never got a reply for it. - VERY VERY poor customer service - After 1,5 months I'm still waiting to get my deposit… Read Full Review

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