Clairol Natural Instincts Reviews

Click here if this is your business
★★☆☆☆
2.2 / 5
28% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Clairol Natural Instincts - Ask a question now

Media Gallery for Clairol Natural Instincts

Clairol Natural Instincts

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Ruined hair condition”

Written on: 26/12/2019 by Reesqw360 (1 review written)

Bought this product for first time in December. Really dreadful colour came out much too dark and I left in on for only 15 minutes not 20. My hair is now dry and coarse in texture even though I have used the conditioning cream. I am shampooing everyday to 'fade' the awful colour but with little success. SHALL NOT buy this product again. Will go back to L'Oreal… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Please do not buy this Horrible Product!!”

Written on: 25/03/2019

Hi Everyone, I have experienced the same problem. I was looking for an Ammonia free hair colour and got this from a drug store. I was excited to use it as it says Natural, I was shocked when I rinsed my hair. My hair became extremely rough and harsh. When I rinsed my hair it started falling out in clumps. I as petrified and depressed as my hair kept falling out. This has never happened with other hair colours. There is something worse in this product that is why my hair kept falling. Ugh!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mosita's Comment

Written on: 07/04/2019

I have used Clairol Natural Instincts for many years; however, this year, they changed the box and instructions. Now they instruct o leave the color onf or 20 minutes instead of the regular 10 minutes as before. Well, as an idiot, I did what the instructions said and now I am having a horrid allergic reaction. I have dermatitis in my scalp, forehead and close to my eye. I thought I was getting shingles so I went to the doctor this morning and he confirmed that it was NOT shingles (thank God) but the color I used a couple of days ago: that color was Clairol Natural Instincts in the new box with different instructions. Ladies, avoid any Clairol product; believe me, it isn't worth the pain, discomfort and ugly rashes on the face and scalp along with burning pain. This is was happened; the solution actually burned my scalp! Never again!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 3 0
Read 1 Comment
★★☆☆☆

“Formula must have changed”

Written on: 22/12/2017 by Sloan292 (1 review written)

For the last year, I've noticed that the coloring is not as good as it used to be. I used to ge a glossy, dark, glow with the dark browns, almost black, but not quite, and now they're very dull, ashy, and wash out easily. I won;t be using Natural Instincts, again. I now have to find something else that works… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
★☆☆☆☆

“No Coverage”

Written on: 28/01/2016 by Aliyahz335 (1 review written)

I have used this product before with satisfactory results. Now I use it and absolutely no coverage what so ever, I wasted my time. I have light red hair, none of the gray was covered. Very Disappointed. I did not have any styling products on my hair. I also used it on my eyebrows, no coverage there either. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“New formula doesn't cover gray and leaves an after smell!”

Written on: 29/12/2015

I was happy with the old product because it covered the gray. Why did you change it? This new formula does not cover any gray and the smell it leaves in your hair and scalp after you wash it out is horrible. You lost another customer. I'm looking for another product… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 4 0
★☆☆☆☆

“natural instincts”

Written on: 30/01/2014

I decided to try Natural Instincts Hair Color on a whim. PLEASE don't try this product. While applying this color I had to open the window as to the ammonia being so strong, but it has literally fried my hair. I have been cutting back on $ due to the decline in our economy but I fear I will need to cut off a huge part of my fried ends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“YIKES, I'M LOSING MY HAIR...”

Written on: 11/09/2013

I've been using Natural Instincts hair color for over 10 years with no problems. I liked the fact that the color only lasted through 28 shampoos and the color of my hair always turned out shiny medium brown and hair was so manageable. Now...after trying the "new" Natural Instincts, I am appalled with the results! The color I originally used is no longer available, so I used a color closest to that color with dreadful results - my hair is now red. I, like so many others, used the "refresher"… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Want your hair to fall out than use this product”

Written on: 06/09/2013

I recently used the Spiced Tea color on my hair because Clairol had discontinued the color I had used for years and loved. This new color and conditioner is horrible!!!!!! I had beautiful shoulder length reddish blond hair and now I have a head full of frizz and hair breaking off and falling out. I could cry. Worst of all now I have no idea what to use and am afraid to try another product on my hair. I would love to meet the person that made these changes. He surely should be fired… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Formula is not the same”

Written on: 06/08/2013 by LauraSch (1 review written)

I have been using Natural Instincts light brown or light ash brown for about 8 years. It used to cover well, and make my hair soft and shiny and the color would last over a month. Now, since the formula was changed and the color refresher was added, it is not the same at all. I used it for the last time two days ago. My hair gets coarse and dry and strands are falling out. I tried the refresher packet once a few years ago and like everyone else, it turned my hair orange, but I noticed it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“losing hair”

Written on: 07/07/2013

I have lost so much hair. Now I am still losing my hair. I have so many bold spots on my head now. I used had very thick and strong hair. Now I am so depressed. I worried that I might need a wig soon. I had used this product for so many years and never had problem, until the last time. Felt it was a totally different product. They shouldn't sell this type product without more research. It is so scary and made me angry… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Omanamarie's Comment

Written on: 15/08/2015

I have been using Natural Instincts 23r and 5rr.
The thing is my fine hair (naturally curly,) does not have much strength I used to have it halfway down the back and I find the hair getting shorter and thinner.
Just shoulder length now.I use coconut oil and argon oil which is a lifesaver, but after coloring the hair there are even long strands coming out . It,s not just after coloring but my bathroom floor tells me something is happening. I love the color but what is going on?
Is there another brand out there that does the job better or all the hair colors damaging? No one could take better care of their hair, I only wash it every 5
days or so.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
Read 1 Comment
★☆☆☆☆

“My experience has been much the same. I have used...”

Written on: 27/03/2013

My experience has been much the same. I have used Natural Instincts for 7 years. I have not liked the newer product. Orange hair and scalp with the refresher. I've been blaming my hair loss on anything I could think of. Now I know… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★☆☆

“Color refresher.....NOT!!”

Written on: 26/03/2013

I have used Natural Instincts for several years. ( #13, Suade) I have always been pretty satisfied until they changed the product. They put the color refresher in and took away half the conditioner. The refresher turns your hair red/orange. I did email Clairol and they said they were puzzled. Really?? I told them to go back to the old stuff, it was better all the way around. But they haven't and I'm sure they won't. I think I will save up all the color refreshers and send them back to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Made my hair fallout ”

Written on: 25/02/2013

I have been using this product for years, same color. And I recently dyed my hair with it.... MY HAIR IS FALLING OUT NOW. I'm getting a bald spot on the top of my head, everytime I touch my hair it breaks off several strands... I used to have very healthy long hair down to my buns. Im now chest length and still having to go shorter. My hair is so thin and brittle... Horrible product. :(… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“MEDIUM AUBURN TURNS ORANGE”

Written on: 17/02/2013 by awnDa (1 review written)

Wish I would have known about this review site before I tried CLAIROL NATURAL INSTINCTS CREME. After following the instructions, When I rinsed my hair out it was RED/ORANGE not Auburn. and there porduct didn't even color all my hair, have strips of brown. I wouldn't even give this product a full star. My hair is now a disaster. Hoping I can correct this mess tomorrow. Will let everyone around know this product is bogus… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★★

“GOOD PRODUCT SOMETIMES IT'S ON SALE !”

Written on: 22/09/2012

I can't find natural instincts in #30 I was going to try #32 ,but i couldn't find that in about 25 stores i went to,I am dissappointed as my hair need a colour now it was darkest brown oringinaly and i always used natural instincts I used #22 for awile to lighten now it's a redish brown and lighter in front as i suppose there is more grey there i want a nice auburn shade and did not want permanant colour CLAIROL PLEASE PUT THESE COLOURS BACK ON THE SHELVES IN ALL STORES THAT CARRY THIS HAIR… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“DID NOT WORK!!”

Written on: 20/09/2012

Pretty much anything I have ever used has worked to cover up my gray until now. Tried this product the other day and waited the full 15 minutes. It looked as though I never colored my hair. Just took alot of time and effort for no results. I had to color my hair with Loreal 10 minutes a few days later and that worked beautifully… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Light Auburn Brown”

Written on: 02/09/2012 by rg1157 (1 review written)

I was extremely disappointed with this product. When you put it on your hair it drips all over the place and makes a real mess! The color did not cover a particular area of my hair, even though I waited the maximum of 15 minutes, as suggested on the directions! Also, the color that came out was too red and it looks okay, but not what I had anticipated!! All around this product is terrible and I will never ever use it again or recommend it to anyone!! Very disappointed. If I had known it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Natural Instinct Light Ash Brown”

Written on: 19/07/2012

I use to love using the Light Ash Brown but since they have changed to the cool browns I hate it. I can use the new cool brown and it does okay but when I use the 2 week enhancer it turns my hair red. Won't ever use the enhancer again - tried it 3 times and the old saying strike 3 you are out. Will look for a new product. I read a lot of reviews about the enhancer and Clariol says nothing has changed - let them put it on their hair. Seems like they would pay attention to reveiws by what use… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Guest's Comment

Written on: 19/07/2012

I have used Light Ash Brown for several years-the new cool brown isn't bad; however the color enhancer turned my hair a nasty copper/orange color and it also stained my scalp-
I wonder if anyone at Clairol reads these reviews-DUH

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“So glad I read these reviews”

Written on: 11/05/2012

I used to use Natural Instincts for years because I loved the color and how shiny and healthy it made my hair look. I'm currently wanting to color over some highlights that I'm trying to grow out and so I'm online looking up which color I might want to try. Man! Am I glad I read these reviews!! I can only imagine the disaster I would have had if I had colored over my highlights with their obviously new formula. Wow Clairol, so many have said it already don't fix what isn't broken!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Good product gone bad”

Written on: 07/05/2012 by 9159ALARM (1 review written)

Old product easy to use, natural looking, shiny hair, good body. Pour a bottle into a second bottle, shake and use. New product, dry hair, dull color, no body. difficult to use. First open cream toothpaste type tube. find comething with a point to shove in to open. Difficult squeezing the cream out, worried about not getting it all. Does not cover well. Can not find a shade equivalent to the old color does not cover grey well. Hate it, dissappointed, confused. If not broken why fix it? If the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview