written by Long1983 on 01/12/2021
DO NOT USE or TRUST - Awful experience. Ordered a chair on next day delivery as couldn't work due to bad back, it didn't arrive. I was promised it on the following working day (3 days late as over a weekend) it didn't arrive. I asked for compensation due to delay, they agreed to this/partial refund so I accepted the chair the following day when it was delivered 4 days late (in which time I could have got another one delivered by a different company) then they said no compensation and a 10% charge if I sent it back!!!!!!!!!
written by Terry467 on 01/03/2021
Poor quality chip board table, poor fittings and when I asked for a replacement of the poor quality screws, cams and damaged panel, I was given the verbal 2 fingers. My problem, they said !Poor customer service, they have no real interest in the customer.
written by LeeReyes on 15/04/2017
I've ordered a Office Chair Direct Tuscany Black Leather Office Chair. The Arms are falling apart the Chair isn't fit for purpose. I was assured by the customer service team they would send me replacement parts out for the weekend (Parma High Back Leather Executive Chair been delivered today a completely different chair. I am really annoyed both on customer service and for the products been sold not been of merchant quality "Not Fit For Purpose" I've been told by their customer service reps that because we didn't keep the box for the original chair we are only entitled to replacement parts Then they send a entire different item..... Not Happy still trying to resolve with Director/Customer Services
written by on 13/06/2016
Recently purchased a Commerce II bookcase, which is extremely sturdy and solid with shelves which wont bow with weight. I had already purchased a Commerce II lockable cupboard a couple of months earlier and with being so pleased with the quality of the product I didn't have any hesitation in ordering more products in the range. Whilst it isn't next day delivery or anything like that the service and communication is excellent, they keep you up to date of the delivery date. Yes the product comes flat packed however the item is made by the delivery men on delivery, yet another bonus. Yes you can buy similar office furniture cheaper but I doubt the quality of cheaper items will live up to these. Will most certainly be ordering further products when I move to larger office premises later in the year. Would certainly recommend the products and the company.
written by nvHenry496 on 10/10/2014
No fuss order, great price & next day delivery.
written by DavefromStokeonTrent on 04/10/2014
I ordered two office chairs from equip4work and they arrived almost immediately. The carrier emailed me with a date and a two hour window time of delivery. The chairs were exactly as I expected and were easy to assemble. Excellent.
written by PeterWognum on 19/09/2014
Ordered a chair. Got texts updating me on the progress of the delivery ... almost to the xact moment of delivery! Very professional; chair is as described and good value for money.
written by KaiGillespie57 on 17/09/2014
Ordered office chairs from Equip4Work and the process was very easy and quick. Service was quick too! Arrived next working day and were very easy to put together. I now have happy staff with safe, comfortable chairs and the covers come off for cleaning purposes too - thank you Equip4Work!
written by JonathanTaylor on 15/09/2014
I bought this chair as a replacement for a so called 'superior' office chair. I searched the internet and arrived at your web-site and found a chair that suited my needs. Having duly ordered and paid for it, the chair arrived very soon after. It took about 15mins. to assemble and adjust to working height. I found the chair very comfortableindeed. Easy to swivel and move accross the floor. I now know where to go if I want another chair.
written by JonathanTaylor on 15/09/2014
I bought this chair as a replacement for a so called 'superior' office chair. I searched the internet and arrived at your web-site and found a chair that suited my needs. Having duly ordered and paid for it, the chair arrived very soon after. It took about 15mins. to assemble and adjust to working height. I found the chair very comfortableindeed. Easy to swivel and move accross the floor. I now know where to go if I want another chair.
written by Brynnu1976 on 13/09/2014
Fast delivery, easy to put together and product exactly as per description.
written by WayneSims on 31/08/2014
Came very quickly considering it was a bank holiday monday. Put it up within the first half hour of receiving the chair, was very easy, good instructions. Looks good and feels good, just hope my son likes it when he comes off his holidays.
written by Maci491 on 29/08/2014
Easy to assemble comfortable would recommend to my friends and relations Comfortable good service prompt delivery
written by Gerbils150 on 14/08/2014
Purchased Sunday afternoon and arrived Tuesday afternoon. Very well packaged and great product. Not cheap, but it is solid and has excellent ergonomic features including adjustable arm height and lumbar support. Great shade of froggy green!!
written by on 13/08/2014
The chair was exactly as described. Very comfortable. Delivery was very quick and would easily recommend to anybody.
written by terryshowermania on 24/07/2014
service was very good delivry next day as promised would use this company again
written by Merritt291 on 12/07/2014
The office chair I ordered was delivered on time, in good condition. The self assembly operation was quite straightforward, although the instructions were all pictorial. Good solid construction, no problems so far.
written by Tyrell28 on 14/06/2014
everything was easy to do online plenty of information when item would be delivered it arrived at the time i was told would certainly use this firm again
written by PGoater on 12/06/2014
I liked the speed of delivery, if only our test team had time to put the chair together it would have been perfect. They finally got then up and they are now showing up the older chairs so I expect we will be ordering more as part of a chair replacement program. We now have four of these chairs. The ultimate accolade is that we will be ordering more of these chairs each month from now on until they all look as good. Peter Goater Trans-Tronic Chesterfield
written by Jensen96 on 15/05/2014
Ordered a single armchair. Came fairly quickly - attractive modern design and fairly easy to put together once you know that the fittings have to be in exact alignment. Fully met what I wanted. A small niggle was that the website said "next day delivery" if ordered before 4pm - but it means next WORKING day - which excludes Saturdays. Could have said this clearly!
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