I'm writing to trading standards about the Mamas and Papas Ultima 3 in 1 on Excel Chassis as my u bar has broken off. ok things happen with prams i get that but my pram is never collapsed (i have a van) and also use a buggy when in city so its not used in the extreme sense. i love the feeling of pushing it but have to oil the wheels after rain otherwise its embarrassing. (everyone looks to see where the squeak comes from). love the system but next time maybe choose another chassis.

Bitterly disappointed with chassis and attitude of Mamas and Papas to my concerns. Had to fight my corner, and I have still not had a satisfactory explanation for the break, other than the technical department have put it down to "misuse". Unbelievable! I have only been using the Mamas and Papas Ultima 3 in 1 on Excel Chassis for 10 months. It is such an expensive travel system anyway, and it just shouldn't happen at that price. More importantly, I think it's highly dangerous, and I am concerned the same thing will happen again. I think I will take the matter to Watchdog now.

The baby can be forward or rear facing in the Mamas and Papas Ultima 3in1 on Excel Chassis, however, the ubar on the chassis has split twice in under 9 months of use. Guarantee is a paltry 6 months on a £500 pram. There is a £50 charge to repair and both times it has been returned, I have seen another Excel Chassis awaiting repair for the same fault. Looks are stylish but unfortunately this is a very shoddy product. The 6 months guarantee shows little faith in a product of this expense.

In the excitement of first pregnancy I thought the Ultimo would be everything we would need and grandparents to be were edging us towards conventional pram so as they were paying we thought this would be a compromise - Don't compromise on your travel system!
The carry cot was brilliant as my baby's first bed - roomy, comfy with good back adjustments. The excel chassis was great in all weathers and the adjustable height of the handle was a great feature for my hubby who is much taller! I found the shopping basket disappointing as it is shallow and not good on stairs.
The ability to use the chassis with the car seat was a real saviour for quick shopping trips when baby is sleeping and there is a great range of accessories. Things only went downhill for me when at 7 months we moved to use the pushchair attachment. It is very awkward when raining to remove from the car and assemble - granted I have a small Clio with not huge boot room - without getting pushchair seat wet.
Seat recline on the pushchair was excellent - almost flat for when the little one is sleeping and the hood provided good shelter from sun or wind. All in all I found this a great 3 in 1 system for newborns - sturdy and reliable - but wouldn't recommend this if you plan to travel by car or bus often due to small shopping basket and time to take apart pushchair to collapse it with child and shopping!

Unfortunately I have been very disappointed with my Mamas and Papas Ultima 3 in 1, and the Excel chassis. Although my friend has another chassis, which works well for her (the classic silver chrome one?) I wish I'd known M&P only offer a 6 month warranty- I only started using the 3rd part of the travel system (the stroller) at around 5 months.
I love the security of hearing a 'click' as you attach parts, so you know they are on safely, but does the hood really have to click with each minute movement up or down, so baby has to either get wet, or woken up?