We have been here several times although this was our first time all inclusive, food was excellent at all times and staff friendly and helpful at all times. The hotel room was very clean, but as we were there in april the room was very cold at night and our heating did not work, maid came in every day to make beds and leave clean towels only problem was she moved all our personal belongings each day and left our balcony door open which was very annoying as we were on the first floor....anyone could have got into our room,being all inclusive they still charged us 20 euros for remote control for tv and also charge for wifi, very hard to get a sunbed at the pool unless you are down at 8am.Entertainment in hotel was very poor especially as we had our 14 year old daughter with us, she was totally bored....Most places closed down or shut for season.....dont holiday here in april as theres nothing to do, especially if you have teenagers,hotel very noisy as guests banging doors and very noisy above rooms. i would not reccomend this hotel to anyone with children especially teenagers and definately dont go in april, we definately wont be back. again.

I went to cala gran in 2008 and we booked a studio at the cala gran. I have to say the studios were very basic, however they were quite spacious compared to some studios that I have stayed in before, it was also kept very clean, and I found the cleaners very friendly too. I loved the pool, and the surrounding area, it was very peacefull and cool under the trees. I also liked the fact that this hotel was only afew minutes from the beach and close to the town centre aswell. I liked the fact that alot of places were close by like pubs and restaurants yet there was no loud noise or disturbances at night time. The staff were extrememly friendly and always said hello when they passed by. I really cant find anything wrong with this place, and the added bonus is that the beach is so close by. I was looking for a nice chilling holiday and this is what I got when I came to cala gran hotel, it was a very pleasant stay I really can not fault it. I loved the relaxed atmosphere of this place and cala gran beach is absolutely beautifull too. I would recommend this hotel if your looking for a relaxing holiday, yet have all your restaurants, shops, pubs,near by.

Returned from the hotel Cala Gran/ Cala Sur 19/06/2010,went all inclusive, had a great time food excellent. had room 2127 which was kept very clean. Booked holiday through Jet2 holidays which managed the holiday from day 1 with no problems at all. Would recommend this hotel to anyone, always plenty to do during day and entertainment most evenings. The staff was friendly and could not do enough to make sure my stay was a good one.
The food was varied from day to day with meat, fish, and salad dishes daily, both lunch time and evening. Breakfast was either continental or full English you could eat has much or has little as you wanted at all meal times.
Their is five swimming pools which are kept spotlessly clean and plenty of sun beds.
Overall a excellent family hotell

just back from the cala gran hotel, loved every minute of our stay, stayed in room 2117 wich was spotless clean, rooms cleaned every day, towels and bedding also, food was of excellent standard. me and my husband just went by ourselves but we would deffo recommend it to people of all ages and young family's. there was entertainment every night in the hotel which was alot of fun. the stuff were really helpful and friendly.

Having arrived in Cala Dor we had very warm welcome to the Cala Gran hotel.
Apts were very clean and all staff were very helpful.
would recommend this hotel to anyone.
the resort itself was brillant we will be back again in Cala Dor and will stay at same hotel would have to say it was the most relaxing holiday i have ever had the people in the resort were very friendly.
great time was had by all of us.

On arrival on August 26th at noon I was told that my room would not be ready until 1.00pm and to sit in reception rather sharply by the LADY on reception no offer of a cup of tea / coffee or even a beer while waiting, her reception skills were very poor and yes I do know what I am talking about as I used to work in the service sector and also my sister also worked in hotel reception from 1980s -early 2000s.
After getting key for ROOM 327 WHAT A POOR ROOM the only good points of the room was that it was on the first floor and a big room. On entering the room the curtains were drawn and the room very dark and on opening the curtains to expecting to find patio door and balcony only to find a small window with its shutters shut and on opening the window and shutters to find a view on to a flat roof also one of the shutters would not fully open because of fire exit stairs and with the shutters shut you needed the light on all the time. Another complaint about the room was that you needed to run the hot water shower for up to 5 minutes before you had hot water come through this was not first thing in the morning but late afternoon and the room was not cleaned until after 1500 most days one day not cleaned at all.
The bar staff and dinning room staff and the MEN ONLY on reception were excellent but the food was a let down. The soups were very watery and not cream soup at all. The cold buffet was good but the hot meal had very poor choice only 1 meat 1 fish 1 veggie to choice from and of poor quality. The dessert could also have been better and closing I did eat out a few times and found the Cheers bar and The Duke of Devonshire both excellent also The Wet your Whistle bar next to Rasha tattoist for a drink good as well also the tattooist is very good as well.
In closing I would rate this hotel as zero minus at least 3 stars.

We were very pleased with the apartment, basic but fine. Towels changed when ever you needed. Always clean and tidy. Pool could not have been closer if it had been our own private pool. Sunbeds a plenty. Staff were very good and helpful. We would certainly return. We had a few bad weather days, but that did not spoil our time at Cala Gran, Cala D'or. There was no kettle, but that is normal in Spain.

When we went to Majorca, we stayed at the Cala Gran Hotel Apartments. It was terrible! We stayed in a self catering studio. It was dirty and a bit shabby. Maid service was disgusting - beds not changed once in 2 weeks and not even made. Floor swept once. The pool was dirty with tiles missing and ants crawling every where! I would never stay here again and wouldn't recommend it to anyone! I would definitely recommend and return to Cala d'Or but never to the Cala Gran Hotel!

Cala Dor is an excellent resort and I would go back. I wouldn;t select this particular hotel again though. The resort is clean and the food excellent. The water park was good also.

The bedding was not regularly changed, they turned the sheets over, the pool area was dangerous and the chlorine in the pool turned everything green including hair and swim suites. It definately is not value for money as you are very limited on what you can drink when All Inclusive.

Upon arriving at the Cala Gran Hotel, the reception staff were helpful and friendly. The rooms were clean and the balcony area was a fair size. The bar staff could be friendly but some days were not as friendly. Food in the restaurant was cooked well, but they didn't really cater for British guests. The location of the hotel is minutes away from the beach and around a 10 minute walk to Cala Gran beach. A foul smell of sewage could often be smelt around the hotel, but was not too terrible.One concern raised was that of the pool. We noticed that a lot of the tiles were loose and many had fallen off and were sitting on the bottom of the pool, which could cut feet. Overall,the hotel was good, but I wouldn't go again.

Would recommend the location but would not recommend the hotel due to the food. However they do have self catering apartments which may have been a better choice. Location was great - 5 mins walk to beach and town. Staff were very friendly.