Swiftcover Car Insurance Reviews - www.swiftcover.com

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★★☆☆☆
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★★★★★

“Why the bad reviews”

Written on: 08/08/2017 by Ashyk (5 reviews written)

Been with this oompany for nearly a year, they were by far the cheapest quote I had and refunded me some premium when my non fault claim was settled with a previous insurance company. I called them to confirm quote and was pleasantly surprised by customer service person informing me other ways to reduce my quote and to do everything online as a phone call to change details would costs me money. They gave me a refund when I installed a Dashcam in my vehicle bringing my insurance premium down and… Read Full Review

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★★★★★

“Car write off, dealt with surprisingly well”

Written on: 14/11/2013

At the end of October my car was involved in an accident where I was mainly to blame as I misunderstood the junction. It looked like my car would be written off as there was a fair amount of damage. After reading some reviews I was panicking about whether Swift Cover would be a nightmare to deal with. A couple of weeks later I received the news that my car was indeed going to be written off but I was relieved to hear I would be getting full market value and the payment was approved fairly… Read Full Review

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★★★★★

“very satisfied”

Written on: 07/11/2013 by itburrows84 (1 review written)

my car was in an accident and got written off I received a polite and informative service from swift cover very easy .I got a very good pay out for the value of my car which I wasnt expecting. made the whole proccess easy and stress free… Read Full Review

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★★★★★

“Excellent Services”

Written on: 24/10/2013 by tom201369 (1 review written)

My first time with Swiftcover- A star They have dealt with my claim in a professional manners and swift. Their customer services has been terrific. Staff very friendly and quick email respond. Many thanks-… Read Full Review

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★★★★★

“Two years and no problem”

Written on: 02/07/2013 by lukp23 (1 review written)

Usually people writing review when something bad happens and never bother to write a review when there is no problem. I am one of them and that is why I decided to write a positive review this time. I was insured by swift cover for two years,a the end of my first year with them I was prepared to shop around like always when renew comes with 30 % higher premium but they lower it so I stayed. This year I had accident ( my fault) abroad and there was no problem to contact with claim line and open… Read Full Review

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Willaim's Response to lukp23's Review

Written on: 23/04/2014

All i can say is lucky you but watch them , my car insurance was with them for 4 years and it kept going up in price a bit but I stuck with them .But in the end it was double the price I could get insurance from other companies ,When I asked why and could they do anything I got no help at all from them they dont careless about there old customers who have stuck with them take my advise and move on before you fall into the same trap as me they are no good at all AVOID them everyone go else where .

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★★★★★

“Very Easy & Cheap”

Written on: 04/06/2013 by sense4 (16 reviews written)

I have now been with Swiftcover for 4 years and although I have had no call to make a claim I have been very happy with the ease of use of the website and the low premiums I pay. The website is intuitive, lets you print documents as you need them, it's simple to see what the cost change would be for other cars. Adding my partner lowered my premiums and adding a friend as a named driver was only £25 for the year. I haven't been able to find cheaper anywhere else… Read Full Review

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★★★★★

“Swiftcover handled my accident flawlessly”

Written on: 24/12/2012

I'm not sure if I have been lucky or if Swiftcover are trying to get better than all the bad reviews I saw here, but I got a perfect handling of my accident. The accident was my fault (not seeing a car and driving into it). I got some feedback on the progress of my claim almost every day, got an offer for written-off car on day 6, and received £4k in my bank account today, 12 days after the accident. They estimated the value of my car at exactly the price I was hoping to get (from similar… Read Full Review

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★★★★★

“I was insured for 2 years with Swiftcover, although I...”

Written on: 06/05/2011 by ZoomZoom2 (1 review written)

I was insured for 2 years with Swiftcover, although I never needed to claim I found their customer service helpful when needed. Used to be on-line only but they now have a phone number for enquiries. I moved because my latest renewal was too high (no change of circumstances?) & am now with John Lewis Insurance. S/C only offer 5 years no-claims bonus on their renewal which was causing a problem with JL, I phoned S/C (UK based office) who happily sent me a letter including the bonus I took to… Read Full Review

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★★★★★

“So far I have had no problems. They emailed me about...”

Written on: 27/04/2011

So far I have had no problems. They emailed me about my NCD so I scanned it in and emailed it to them, and they put it on, no hassle. Used the windscreen replacement service it was fast and went without a hitch, I was expecting a load of trouble as I live in a remote area. I have put a car on temporarily with no problems, the woman on the phone said to do that online to save myself £30, and the temporary cover was the cheapest I could find.
I've just ammended my insurance to a different car… Read Full Review

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★★★★★

“In my experience they were an excellent company to...”

Written on: 15/03/2011

In my experience they were an excellent company to deal with. I was in an accident that was entirely my fault and the car was written off. There were no problems with the claim for either myself or the driver of the car I collided with. It was all sorted with in a month or so and I was very pleased with the offer they gave me. I would certainly recommend this company to a friend… Read Full Review

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★★★★★

“I was really impressed with swift cover and i liked...”

Written on: 15/02/2011

I was really impressed with swift cover and i liked the fact you could do everything online instead of being held in a queue on the phone and talking to someone who cant speak english! Anything you want to change on your policy can be done really easily online saving time. I would have liked to renew my policy this year but the price had gone up considerably even though i hadnt claimed. I would recommend this company!… Read Full Review

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Honestreviews's Comment

Written on: 24/02/2011

Although it's great that you don't have to talk to anyone to buy the policy, it suddenly becomes a big problem when you have to make a claim and you're forced to talk to these monkeys!

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Gordon Higham's Comment

Written on: 07/03/2011

I found this review not helpful because... the lady didnt say if she has had to make a claim yet ? that is when all the problems start they are very poor have rude staff and do anything to put you off going through with a claim thanks g higham

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★★★★★

“My recent claim was settled within two weeks and I'm...”

Written on: 20/11/2010

My recent claim was settled within two weeks and I'm more than happy with the service received. It seems most of the bad reviews on here are just simply because people didn't read the T&Cs first... Deffo recommend Swiftcover… Read Full Review

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Gordon Higham's Comment

Written on: 08/03/2011

I found this review not helpful because... his opinion is 1 view against hundreds of bad reviews so you may have been lucky this time ,but lots of genuine people havnt

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★★★★★

“Having recently had an accident 13/06/10,(not had one...”

Written on: 07/08/2010 by rporebski (3 reviews written)

Having recently had an accident 13/06/10,(not had one for years but on this occasion it was my fault).Thought I'd check the company out,as you hear some horror stories when it comes to claiming.The reviews caused me some concern as I drive a relatively new Mercedes. On the day of the accident I phoned the out of hours claim line, the following day I received confirmation of my claim. Throughout the claim I was kept informed as to progress by the garage repairing my car and Swiftcover, be… Read Full Review

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Steviewonder's Response to rporebski's Review

Written on: 18/08/2010

I found this review very helpful because...it was very informative
<br/>

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Crapcover's Response to rporebski's Review

Written on: 21/09/2010

You are definitely the exception and happy you managed to extract good service out of them because my son has had nothing but dramas with them and there so call customer service. I certainly wouldn't recommend them to anyone if my life depended on it and we are about to go to the Financial Ombudsman Service because of the appalling service we have had.
<br/>
<br/>

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Heysham999's Response to rporebski's Review

Written on: 18/08/2010

I found this review very helpful because.. I am about to change to Swift
<br/>Peebee.

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★★★★★

“Best and cheapest way of insurance.All my family and...”

Written on: 07/07/2010 by ralphgkilshaw (1 review written)

Best and cheapest way of insurance.All my family and friends have been converted.[ I do not have shares ! ] Today got new car [second hand]got insurance certificate within min.to Tax it. Brilliant!
Thanks Swiftcover,
Ralph… Read Full Review

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★★★★★

“Well, I feel you say it as you find it..all very good,...”

Written on: 15/06/2010 by Giles Fairweather (1 review written)

Well, I feel you say it as you find it..all very good, On line no messing about, print you own doc's..price is good and for me and my car is works very well, I have a toy so to speak, it sits in the garage all week and comes out at weekends, I dont want to spend £1000.00 odd for a car that covers 1000 miles a year..good service so far. GF Ipswich BMW M3… Read Full Review

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★★★★★

“I had an accident which was not my fault. They acted...”

Written on: 03/04/2010

I had an accident which was not my fault. They acted very quick and got my car into a garage fast. The engineer assessed it and repairs were excellent. Well done Swiftcover… Read Full Review

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★★★★★

“Fantastic all round. The people who are writing...”

Written on: 25/03/2010 by Dave9999 (1 review written)

Fantastic all round. The people who are writing negative reviews... If you're not willing to read the T&Cs of insurance before setting up a policy then that's your own fault I'm afraid.
Price went up slightly at my renewal last year but after checking on Confused they were still by far the cheapest. Thank you Swiftcover!… Read Full Review

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★★★★★

“Shocked to read some (most!) of the reviews on here -...”

Written on: 24/02/2010

Shocked to read some (most!) of the reviews on here - I have been with Swift for around 5 years now even though I shop around for prices every year. Their prices are unbeatable for me and my wife. We have 2 cars with them and have never had anything but great service including when making a minor claim.

Highly recommended, and I always tell my friends the same… Read Full Review

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Dave9999's Comment

Written on: 25/03/2010

I found this review very helpful because... Same opinion and experiences with this company. Finally, someone willing to praise rather than criticise. What a breath of fresh air.

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★★★★★

“This is my 2nd year with swift cover car insurance and...”

Written on: 23/01/2010

This is my 2nd year with swift cover car insurance and after reading reviews I was a bit wary of using them as a lot of people gave the bad reviews about poor after sales when there was a need for a claim. In my case my car was damaged by unknown persons,I reported it to swift on saturday and my car was taken into garage for repairs on the monday,the garage took a long time to repair the damage but I have no concerns about swift cover… Read Full Review

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★★★★★

“You pay your money and take your choice, Swift Cover...”

Written on: 13/01/2010

You pay your money and take your choice, Swift Cover provide everything I want. You do need to check emails have been received, particularly if you have a powerful spam filter, but thats the same for any online shop. I did query my first policy two years ago and it was quickly sorted. In my experience they don't offer a cheap deal to get you to buy and then bang up the charges in year two. Their info is clear about this being web based and you need to read any restrictions etc, if you don't… Read Full Review

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