Diamond Chauffeur Drive/Hire, Cumbernauld Reviews
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“I've tried contacting Diamond Chaffeur Hire in...”
Written on: 09/02/2010 by karenm1980 (1 review written)
I've tried contacting Diamond Chaffeur Hire in Cumbernauld but can't get through with the number i have and that is on the website. Is someone able to help me out? Are they still in business?
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“i KNOW DIAMOND CARS WRITE THEIR OWN REVIEWS ON LINE ”
Written on: 27/10/2009
i KNOW DIAMOND CARS WRITE THEIR OWN REVIEWS ON LINE
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“I had used Diamond to supply Limousines for nights out...”
Written on: 27/07/2009 by FionaMcBride (1 review written)
I had used Diamond to supply Limousines for nights out so I knew the standard I could expect on my wedding day. They were brilliant and really went that extra mile to ensure that we had a fantastic day. I chose a vintage convertible which looked amazing to the point that one of my bridesmaids has booked the same car for her own wedding. Thank you Diamond.
We also booked a car to pick us up from the reception and take us to our hotel which was the perfect finishing touch.
One thing I would like to share is that a work colleague had a terrible experience when she phoned another company with a similar name so it is important to get the original and the best.
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“I had found Diamond Chauffeur at a wedding fayre and...”
Written on: 12/02/2009 by Lyncoulter (1 review written)
I had found Diamond Chauffeur at a wedding fayre and was very impressed by the way they dealt with my enquiry. They had the cars I was looking for and their quote was the best I had received and luckily they had my date available. The Beauford Convertible bridal car looked even better than I had imagined and we got some amazing photographs which our photographer asked if he could put on his web-site. The cars were amazing and the service was just out of this world. Nothing was too much bother and the drivers were very smart and polite. They were obviously very professional and it helped me to enjoy the day. They are a wonderful company who provide a great service and deserve our recommendation.
Fionamcbride's Response to Lyncoulter's Review
Written on: 27/07/2009
I found this review very helpful because it confirmed that my own previous experience with Diamond was how other people view the very high standard that they consistently provide.
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Karenm1980's Response to Lyncoulter's Review
Written on: 12/02/2010
Hi do you have a contact number for them or a mobile i've tried the number from the internet and it's not recognised. I spoke to them in 2009 with the number thats online and now i cant get a hold of them. They gave me a good quote. I'd be grateful if you could get in touch. Thanks
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“I had worked for several years for a wedding planner...”
Written on: 09/01/2009 by 1Guest (1 review written)
I had worked for several years for a wedding planner and knew that Diamond were the car company to hire if you wanted the very best together with piece of mind. They have recently started to offer a Rolls Royce Phantom which my fiance fell in love with and was quite happy to have his brother pay for as a wedding present. The car was stunning and the chauffeur was one of the nicest people we could have wished to share our special day. I can say their part in our wedding contributed greatly to our enjoyment and we have the photos and memory of that beautiful car to treasure forever.
Suzybax's Response to 1Guest's Review
Written on: 20/01/2009
When you trying to organise a wedding, reviews of this sort are very helpful.
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Fionamcbride's Response to 1Guest's Review
Written on: 27/07/2009
I found this review very helpful because even although it was submitted anonymously it summed up just how good the service is that they provide. I like to read reviews from people who are confident enough to put there name to it as I feel this manner of submitting reviews is open to abuse. Having said that it only confirms my own experience.
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“From my first enquiry Diamond dealt with everything in...”
Written on: 07/10/2008 by LisaMcKay (1 review written)
From my first enquiry Diamond dealt with everything in the most professional manner. They did everything they promised to do and more by reminding me that I had forgotten my flowers when leaving for the church. It is very comforting to know that they have an eye for detail and that they don't just supply the best cars around.
They added something positive to the day despite the weather and made sure that our photographer took some picture of me beside the car to remember our day together.
Not only would I recommend them to everyone, I would say they are the natural choice for a wonderful day.
Susan Friel's Response to LisaMcKay's Review
Written on: 14/10/2008
I agree with this review because. Lisa seems to have had a very enjoyable experience when she booked Diamond and it is nice to know that I may have helped another bride make the right choice when booking the best car company as I did...
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Fionamcbride's Response to LisaMcKay's Review
Written on: 27/07/2009
I found this review very helpful because when you are organising a wedding it is very helpful to read about the genuine experiences from other brides who were delighted with their choice of car company.
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1Guest's Response to LisaMcKay's Review
Written on: 12/01/2009
Honest review and consistent with my own experience.
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“Review of Diamond Chauffeur Drive/Hire - I was so...”
Written on: 03/07/2008 by Susan Friel (1 review written)
Review of Diamond Chauffeur Drive/Hire - I was so pleased that I had used review centre before choosing my cars and it was the best decision I made, even my photographer was relieved when told who I had chosen. The cars were simply fantastic, I could have spent much more and not have got better. The drivers were very respectful and eager to help, a fact that my bridesmaids have commented on to the point of booking Diamond for their own weddings. The grooms car had to return to the house as the best man had forgotten the rings and only remembered after the driver had asked him if he had remembered to bring the rings, so I am eternally grateful that they saved the day. The groom mentioned it in his speech thanking Diamond from the bottom of his heart.
1Guest's Response to Susan Friel's Review
Written on: 12/01/2009
Honest review and consistent with my own experience.
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Fionamcbride's Response to Susan Friel's Review
Written on: 27/07/2009
I found this review very helpful because I then knew that Diamond would go that extra mile to make my day extra special.
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“I woulnot recommend this company. I found the cars to...”
Written on: 26/06/2008
I woulnot recommend this company. I found the cars to be clean and punctual but the driver to be rude.
Susan Friel's Comment
Written on: 03/07/2008
I disagree with this review because.it is so far removed from my own experience on my wedding day that it has to be someone up to mischief.
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Fionamcbride's Comment
Written on: 27/07/2009
I found this review not helpful because it shows how submitting an anonymous review can be used by people with their own agenda to try and hurt genuine companies. It can also result in brides making a terrible mistake and not choosing the best.
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1Guest's Comment
Written on: 12/01/2009
Diamond have the best cars and drivers and the other unbiased reviews confirm this.
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Lisamckay's Comment
Written on: 14/10/2008
I disagree with this review because Diamond have the best reputation around, they are so particular and have an eye for detail that it is impossible not to be impressed and totally delighted with the service provided.
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Richlyn's Comment
Written on: 14/07/2008
I disagree with this review because...their reputation is second to none.
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Catcowie's Comment
Written on: 08/07/2008
I disagree with this review because...a professional chauffeur is trained to ignore cheeky remarks or a statement of the blindingly obvious and knows best how to present a car. I would have thought that the chauffeur should have been commended for ignoring a cheeky or ignorant remark.
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Ellegrant's Comment
Written on: 08/07/2008
I disagree with this review because..it is not a true reflection of the service provided by Diamond and may distract brides from getting the best.
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“Diamond Chauffeur Drive/Hire have consistently...”
Written on: 03/06/2008 by ellegrant (1 review written)
Diamond Chauffeur Drive/Hire have consistently exceeded expectations by providing first class service together with cars that are the best around. The drivers are so enthusiastic about providing a day to remember that they appeared to really enjoy the occassion as much as I did. They could not have been more considerate and helpful. Diamond not only provided beautiful cars but added to the day by their attention to detail and friendly manner which I appreciated on a day that can be quite stressfull. You hear from other people about the way they were treated on their special day and I chose very carefully the services I required for my wedding and I can confirm that the best decision I made was to book Diamond to provide my wedding transport.
Would-be brides in Central Scotland should think twice about going anywhere else for wedding cars.
Fionamcbride's Response to ellegrant's Review
Written on: 27/07/2009
I found this review very helpful because user is so careful and is so enthusiastic about her experience that it cannot fail to impress and give you confidence to hire Diamond.
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“I chose Diamond because my brother used them when he...”
Written on: 05/02/2008 by marymont (1 review written)
I chose Diamond because my brother used them when he got married and as a bridesmaid on that occassion I was very impressed with the service they provided. The drivers looked very smart, the cars were lovely and the whole day went very smoothly which I think was evident by the way everyone looked so relaxed in the photographs. We also booked an evening pick-up and a beautifull car came at midnight to take us to our honeymoon hotel. Very professional. Highly recommended.
Fionamcbride's Response to marymont's Review
Written on: 27/07/2009
I found this review very helpful because not only the user found Diamond to be very good but she had previously seen the standard that they provide when her brother got married which gives confirmation that they are a company to be trusted with the most important day in your life.
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“I booked them because of the experience my sister had...”
Written on: 13/07/2007 by lyn2smith (1 review written)
I booked them because of the experience my sister had with another car-hire company. The driver of my sister's car refused to put the hood down, even though it was a sunny day. He didn't seem to appreciate that the reason for hiring a convertible is to have the hood down, especially for photos.
I heard from a neighbour that Diamond Chauffeur Drive are the only company to put the hood down on their convertibles, and when I read the good reviews they had received, I was convinced they were the firm for me. I had viewed other cars and was disappointed to see permanent advertising on them - HOW TACKY IS THAT? - definitely NOT what you want on your wedding day.
Diamond seem to do everything in a more confident and dignified manner than anyone else I have seen. They don't just provide transport, they help to make your day more special.
Well done, and thank you.
Ellegrant's Response to lyn2smith's Review
Written on: 08/07/2008
I agree with this review because..it so captures the standard of service provided by Diamond.
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Fionamcbride's Response to lyn2smith's Review
Written on: 27/07/2009
I found this review very helpful because it addresses points that I would not have thought about but can impact when it is too late to do anything about it. It shows how important it is to choose the right car company first time and not be swayed by fancy advertising. I particularly agree with the comment that Diamond do everything in a confident and dignified manner.
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“My partner and I had waited a long time for the...”
Written on: 17/05/2007 by sebdecorsey (1 review written)
My partner and I had waited a long time for the opportunity to show publicly our commitment to each other, and I was determined that it was going to be a day to remember. I am very particular, and I spent a long time deciding what type of car I wanted, and it had to be white. As soon as I contacted Diamond Chauffeur Hire, I knew immediately they were a company I felt comfortable with, and it proved to be one of the best decisions I made.
The cars were beautifully presented. But more importantly, they treated us with respect, and they added value to our special day.
Their motto is "SIMPLY THE BEST", and they certainly lived up to it.
Lyn2Smith's Response to sebdecorsey's Review
Written on: 13/07/2007
Your experience is entirely consistent with my own. Diamond are a company that deserve our praise.
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Fionamcbride's Response to sebdecorsey's Review
Written on: 27/07/2009
I am so pleased that so many people have decided to add a comment and they really give you a flavour of Diamond's ethical caring approach to customer service.
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Lisamckay's Response to sebdecorsey's Review
Written on: 07/10/2008
I agree with this review because..it perfectly sums up the wonderful experience you can expect when dealing with Diamond..
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Ellegrant's Response to sebdecorsey's Review
Written on: 08/07/2008
I agree with this review because..Diamond are so respectful of peoples feelings.
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Marymont's Response to sebdecorsey's Review
Written on: 05/02/2008
I agree with this review because.it was exactly how I found the company to be through my own experience...
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Marymont's Response to sebdecorsey's Review
Written on: 05/02/2008
Totally agree with all the positive comments. I am glad I trusted the wonderful things that had been said through experience.
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“The drivers were so professional and punctual. ”
Written on: 22/12/2006 by martinbrown (1 review written)
The drivers were so professional and punctual.
The cars were immaculate. An excellent service from Diamond Chauffeur Drive
Lisamckay's Response to martinbrown's Review
Written on: 07/10/2008
I found this review helpful because...of the honest review and the positive experience I could expect when dealing with Diamond.
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Fionamcbride's Response to martinbrown's Review
Written on: 27/07/2009
I found this review very helpful because although the review was short it seemed very business like with no exageration just an honest review that is consistent with all the other excellent reviews that had been posted.
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“The limousine from Diamond Chauffeur Drive was...”
Written on: 17/12/2006 by richardlyndsay (1 review written)
The limousine from Diamond Chauffeur Drive was beautifully presented, and it was driven by a smart and attentive driver. I have been hiring limousines for our office Christmas night out for the last five years, and I have never used the same company twice, as they are usually late or turn out not to be as good as promised. The office junior suggested Diamond, as she had used them for her school prom earlier in the year, and they were wonderful. The limo was amazing, and they turned up on time, so we got the time we paid for. I will be using them again next year.
Fionamcbride's Response to richardlyndsay's Review
Written on: 27/07/2009
I found this review very helpful because although it wasn't a wedding hire it gave me the confidence to know that the always do a good job which is so unusual as the reviewer has remarked.
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“They came recommended from my photographer, and I am...”
Written on: 04/12/2006 by catcowie (3 reviews written)
They came recommended from my photographer, and I am glad I took his advice. The cars were amazing, and the drivers looked very smart in their suits and hats. My driver chatted and put me at ease, and before I knew it we were at the church, relaxed and looking forward to the service. The journey to our reception was wonderful, and I don't think I have laughed so much or enjoyed a journey more. Diamond Chauffeur Hire in Cumbernauld have the X-FACTOR.
Susan Friel's Response to catcowie's Review
Written on: 08/07/2008
I agree with this review because...they had an eye for detail and made my day extra special.
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Fionamcbride's Response to catcowie's Review
Written on: 27/07/2009
I found this review very helpful because it is nice to know that photographers also rate Diamond so highly.
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“Highly recommended. Diamond Chauffeur Drive...”
Written on: 05/02/2006 by gemma52 (1 review written)
Highly recommended. Diamond Chauffeur Drive Cumbernauld came recommended from my cousin whom hired them for her wedding day and I'm glad to second that! The Cars are stunningly beautiful and there drivers kind and polite even when our photographer seemed to take forever at the Garden photo shoot. Thanks Diamond for helping us on our big day. Gemma and Tom Harkens.
Susan Friel's Response to gemma52's Review
Written on: 08/07/2008
I agree with this review because...I would also recommend them without hesitation.
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Fionamcbride's Response to gemma52's Review
Written on: 27/07/2009
I found this review very helpful because it recommended Diamond so highly which I am also delighted to do.
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“I was recently married and before the wedding I...”
Written on: 15/08/2005 by Ice Cold Cube (2 reviews written)
I was recently married and before the wedding I entered into a written contract with Diamond Chauffer Drive on the basis that the company would provide my wedding cars, including a period ivory Daimler to transport my mother and my bridesmaids to my wedding venue. I naturally paid the balance in full before the wedding and assumed that the company would deliver their part of the bargain. On the day of my wedding what actually arrived (without any prior notice) to transport my mother and my bridesmaids to my wedding venue was a burgundy modern style American limousine with blacked out windows and advertising emblazoned on it (advertising a completely different car hire company). It didn't even have a wedding ribbon on it. It looked cheap and tacky and completely inappropriate for a wedding car. As soon as the car arrived I complained to the driver of the vehicle about it, as it was so offensive to look at I really didn't want my beautiful bridesmaids to be seen in it. He at first tried to claim that I had specifically ordered that particular limousine; however when I offered to show him my contract for the Daimler he soon changed tact and then claimed that the Daimler I had ordered had broken down and was unavailable. Whilst I accept that cars naturally do break down from time to time, and that the Daimler may have been unavailable on this occasion, I am amazed that this company did not even attempt to contact me to advise me of this before the wedding. They had my home phone and mobile telephone number - they should have called me. I should have been given the choice of another, more appropriate wedding car or two smaller wedding cars within their own fleet to transport my wedding party. Instead, Diamond Chauffer Drive obviously hired in the cheapest alternative they could find from another company, without giving a thought to what I, the paying customer, might have wanted. This caused me much distress on the morning of my wedding day and ruined what should have been an enjoyable journey for my mother and bridesmaids, as, regrettably, the limo that arrived had turned up so late that we had no option but to use it. I have since written to the company twice to ask for compensation, outlining my reasons noted above. On both occasions the company has refused to compensate me in any way for their failure to honour their part of our written contract. I feel that appropriate compensation is deserved, especially as I am told that it is much cheaper to hire a modern limousine like the one provided to me on my wedding day, than the car I had anticipated would be offered and had paid for in advance. Please please please avoid this company at all costs - they are awful in every way!
Martinbrown's Response to Ice Cold Cube's Review
Written on: 16/01/2007
At least a car was supplied to transport your bridesmaids. I would prefer an American limo to something that would probably resemble a funeral car. Painted American limos are normally fun for any occasion.
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Mac99's Response to Ice Cold Cube's Review
Written on: 15/07/2008
Well sorry, but I agree with the reviewer. It seems on this occassion Diamond let her down. Even the best companies in the world sometimes 'get it wrong'. They should admit to being at fault and at least offer to refund her money for this particular car. As a soon to be mother of the bride I would have been horrified to being driven is such a car. These cars are all fine and well if going out on a hen or birthday night, but not really appropriate for a wedding party!
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Catcowie's Response to Ice Cold Cube's Review
Written on: 08/07/2008
I don't think that the reviewer fully appreciates just how good Diamond is in everything they do. The service is totally professional from start to finish, the cars are amazing and you could pay a lot more and get a lot less.
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Susan Friel's Response to Ice Cold Cube's Review
Written on: 08/07/2008
I disagree with this review because...it is nothing like the experience I had with Diamond, from start to finish they were simply wonderful and totally professional. I could have paid a lot more and got a lot less. I even sent them a THANK YOU card.
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Marymont's Response to Ice Cold Cube's Review
Written on: 16/02/2008
I disagree with this review because..it does not come close to the experience I have enjoyed with this company.
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Karenm1980's Response to FionaMcBride's Review
Written on: 12/02/2010
Hi Do you have a new number for them because the number i have isnt recognised and i got it on the internet. I'd be grateful if you could let me know.
<br/>
<br/>Thanks