Supercuts Reviews

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★☆☆☆☆

“not great”

Written on: 27/07/2019 by guest530 (1 review written)

I heard that supercuts at goldhill is great. What a great disappointment. Not only is the trim rushed (there wasn't many customers in the first place.). The service is terrible. The price is not worth the outcome. If i have known, I would go to jeanyip rather hear my friend rave about this salon… Read Full Review

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★☆☆☆☆

“Hemel Hempstead Branch RUBBISH”

Written on: 04/07/2019 by GermanNorth235 (1 review written)

Do not go here! It’s a shame I can’t give zero stars. I have used this place for a few years when my kids have needed a quick trim. My daughter (who is 13) went on her own for a quick trim and her hair was quite literally hacked. She arrived around 4.50pm and the hairdresser said “I’ll do it quickly”. She then proceeded to charge my daughter £16 for an utterly scandalous cut. My daughter’s cousins thought she had let her friends cut it. I proceeded to complain through the formal… Read Full Review

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★☆☆☆☆

“Pain in posterior”

Written on: 05/05/2019 by Schaefer263 (1 review written)

Saturday afternoon at 5:30 is not a good time to get a haircut. The staff is more than ready to go home. Using the supercut iPad system 4 login your name upon arrival is a pain for folks like me who can't see very well and the type pad is small. In addition the large windows in the front face the sun, making the problem using the computer even more difficult. The person signing me in had about as much patience as I did. I won't be going back. Just saying… Read Full Review

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★☆☆☆☆

“appointments”

Written on: 03/05/2019 by 84Hoover (1 review written)

why bother taking my details phone numbers and then never even bother to open the shop... if there was illness you should have rang your clients and told them or even get the Tesco staff to put a sign up.. tut tut not to leave them waiting for a hour outside the salon. I WILL NEVER USE THIS PLACE AGAIN...……… Read Full Review

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★☆☆☆☆

“unfriendly staff”

Written on: 30/04/2019 by local123 (1 review written)

I have been going to the Eastbourne salon for nearly 4 years, every 3 months for a wash, cut and blowdry. I know the staff recognise me, but they never acknowledge me. It is a bit hit and miss on the quality of the cut, depending who does it. I have never had a hot towel and normally in and out with 30 minutes. I always feel very uncomfortable, as none of the staff chat to you, they do not seem to give a dam about the customers. I have finally had enough!! i pay £32 so not cheap. I am looking… Read Full Review

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★☆☆☆☆

“The Supercuts salon, in Kanata shopping center. I got...”

Written on: 10/03/2019 by 142Hooper (1 review written)

The Supercuts salon, in Kanata shopping center. I got a hair cut only, no shampoo-wash because my hair is short and she cut it using a clipper with #3 guide comb. It took about 5 min. But I had to pay the full cost $25 that is for a hair cut and shampoo-wash because this is the salon policy!!! … Read Full Review

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★☆☆☆☆

“First come, last served ”

Written on: 09/03/2019

I checked in on line, again when arriving at the shop. Three people who arrived after I did were serviced before me. One of the staff noticed me and asked my name, said they’d be right with me. She then left the shop to ‘run errands’. Next person to check in was taken right away. Last time I will ever visit this store… Read Full Review

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★☆☆☆☆

“Worst Haircut Ever. ”

Written on: 09/07/2018 by CasonDoyle69 (1 review written)

I have been going to Supercuts, Metro centre gateshead for some years now. There has always been a regular turnover of staff but always some you recognise but on this occasion all were new since my last visit. When I arrived there was only one member of staff working. After waiting one and half hours it was finally my turn for a cut and colour. Two more staff eventually arrived at lunchtime. I asked for a restyle, short on one side, asymmetric around the back and long on the other side. My… Read Full Review

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★☆☆☆☆

“Terrible haircut+suit and tie full of hair”

Written on: 07/03/2018 by xpWatson286 (1 review written)

Probably the worst experience I have had in a hairdresser in my entire life....the girl who cut my hair is definitely a bad profesional but the worst part was that when she finished to do her job(or something similar ) and she removed the towel that covers my suit and tie almost all the hair came to my suit, tie and shirt because she is was very unprofessional. Even she didn't apologize. I asked for something to clean a bit my suit and shirt that was a mess. She gave me a brush full of hair… Read Full Review

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★☆☆☆☆

“Very Disappointed!!!”

Written on: 19/02/2018 by Rachel0702 (1 review written)

Asked for wash cut bow dry package and show the picture for the style what I want look like. Got a smidgen off length, fringe trim and finished, Asked for my hair to be thinned out, looked confused and then got thinning scissors, made a few random stabs at back of my hair but nothing to side. At the end I just feel like I want to run away and cry to see the horrible result. And they cost me £33. Unbelievable!!!! Wont go there again… Read Full Review

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★☆☆☆☆

“disgraceful and disgusting service ”

Written on: 19/01/2018 by PabloMcNally347 (1 review written)

Went in to the salon in Great Yarmouth at 11 did not get out till half past three .there were two members of staff on I was greeted by the French man who said someone would be with me in five mins. Whilst waiting over half hour for this person who was taking a not so private phone call to her child’s school returned from the office and said she will be with me in five mins half hour later she sent the French man to attend my hair who was allready busy doing two other ladies however seemed… Read Full Review

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★☆☆☆☆

“Not a clue”

Written on: 13/10/2017 by 221Rice (1 review written)

Asked for wash cut bow dry with emphasis on thinning out for shape, Got a smidgen off length, fringe trim and finished, Asked for my hair to be thinned out, looked confused and then got thinning scissors, made a few random stabs at back of my hair nothing to side, so at this stage could not wait to leave… Read Full Review

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★☆☆☆☆

“burnt hair ”

Written on: 24/09/2017 by Galbraithfb435 (1 review written)

I needed my fringe trimmed so I popped into super cuts western favell I waited ages as they do regulars first even if I been waiting longer .once my fringe cut she straighten it and burnt it .i came out and looked like I had put my finger in a plug socketnow there's nothing I can do until it grows I would never go back and I would tell every body not to go in .i think people are right when they say they are not qualified… Read Full Review

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★☆☆☆☆

“bad decision on my part!”

Written on: 02/06/2017

Really bad decision, as I am going to a wedding next week and i was passing the supercuts in Norwich I decided to drop in for a trim to neaten up my split ends. The staff seemed confident and professional enough and I don't get my hair cut alot so I didn't think anything was amiss. I paid £20.95 for a wash and trim (as getting it blow dried took the price up to £32.95 I decided against that option - the only good decision I made!) I was served by lainey who seemed cheerful and who snipped off… Read Full Review

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★☆☆☆☆

“No quality or quantity”

Written on: 01/06/2017 by Lotty258 (1 review written)

I went into the branch in Bromley, the shop was empty of customers and the 2 'hairdressers' were sat in a corner, when I approached them (not the other way round) I was informed they were on their lunch break and would be about 10mins. I can understand they are entitled to a lunch break but together! Needless to say I did not wait I left and did not go back. Perhaps the employers should give some consideration as to the staff they employ as most of the reviews seem to be negative… Read Full Review

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★☆☆☆☆

“do not go!!!!!”

Written on: 29/05/2017 by 131Callahan (1 review written)

all i can say is shocking!! do not let them touch your hair ever, asked for a 0.5 blend shave, we cant do that they say????? its a hairdressers???? surely you can ask for any style and they should accommodate. no conversation at all, boring salon!! long bits left, i had to finish my sons hair myself at home??? shocking!!!! … Read Full Review

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★☆☆☆☆

“what a mess”

Written on: 21/05/2017 by YazminLeslie (1 review written)

Uneven hair cut at sides and back. Long at the top, short at the bottom, looks like its been hacked. Couldn't wait to get out of there. Charged me £32.50 for a wash, cut and blow-dry. Went hope and cried. Will never go there again… Read Full Review

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★☆☆☆☆

“not going back”

Written on: 06/05/2017 by White93 (1 review written)

went to south hill supercuts in Puyallup. I am 62 just retired, figured I would give these guys a try after using great clips with senior discount age of 65, read on line senior discount for supercuts was 62? read prices were around 15 dollars? didn't see prices written on wall of shop. maybe my bad? and I was informed that senior discount age was 65 for long time, so maybe my mistake, think web site needs update? haircut took 10-12 minutes. after twenty min wait, two before me, one person… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 01/05/2017 by Eileen145 (1 review written)

Went to shepherds bush supercuts branch to cut my hair after letting it grow for a long time to have a lob haircut. The hairdresser convinced me it wouldn't look good for her to advise me on getting something else which was pretty much a shorter version of what i already had. But she couldnt even do that and she completely ruined my hair it was an awful cut. Now i need to let it grow again, lucky i can tie it back still. If you go to this branch go on a wednesday or sunday she doesnt work on… Read Full Review

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★☆☆☆☆

“Overpriced incompetence”

Written on: 19/04/2017 by Patroy1948 (1 review written)

I had the misfortune to visit the Yeovil branch of Supercuts as I had forgotten to book my normal appointment. After being told I could not pay by card I settled on just a cut with the money in my purse. I was told I could only have an inch cut off which would have been find if it had been an inch off all over but no it was butchered, the disparity between the length on the right to the left is approximately three quarters of an inch longer, asked for it to be over my ears so she tucked it… Read Full Review

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