Look Again Catalogue Reviews

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★★☆☆☆
1.7 / 5
17% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★★

“Never any issues!!”

Written on: 24/11/2017 by SarahiBrewer (1 review written)

Shocked at so many bad reviews. Never had any issues. Goods always delivered. Except once were it was stolen by the neighbour after courier told not to leave it there and I was refunded. Won't use any other home shopping catalogue. Started with a 100 credit limit which has increased now to 400 after 6 months. Low monthly payments interest can be high sometimes but what do you expect when your shopping on credit. Always delivered when expected… Read Full Review

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★☆☆☆☆

“Terrible ”

Written on: 22/11/2017 by szSteele104 (1 review written)

Ordered earphones. Delivery between 17th and 22nd, Nothing is here, do i went on chat to be informed that my order was deleyed and may be delivered on 13th NEXT MONTH. Did not get any information about delay. First and last purchase on that website. Awful experience. Oh and cancelling is a process and refund may take up to few days....wonder if that's going to be delayed… Read Full Review

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★☆☆☆☆

“Use Promotional Discount Offers wisely or don't bother”

Written on: 09/11/2017 by Lucas125 (1 review written)

I received an offer of £25 off my first order of £50.00 +. Ordered an item valued at £50 - not suitable, so I returned and ordered an alternative. Upshot - I lost the voucher in the process.MY ADVICE IS- IF YOU RECEIVE ONE OF THESE VOUCHERS MAKE SURE YOU ORDER LOADS OF ITEMS SO YOU MAY AT LEAST BE ABLE TO KEEP ONE. OTHERWISE ITS NOT ON… Read Full Review

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★☆☆☆☆

“No repaymment made”

Written on: 10/04/2017 by CameronMoody425 (1 review written)

bought an I item from this company which was not cheap ,costing £60 plus. Sent it back because it was faulty and although I had proof of posting I have not received a penny, or an explanation… Read Full Review

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★☆☆☆☆

“Avoid!”

Written on: 07/03/2017 by 227Davis (1 review written)

Avoid at all costs! Still trying to find out if this a genuine company. Will update… Read Full Review

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★☆☆☆☆

“after being with this LOOK AGAIN 20+ years i am...”

Written on: 27/08/2016 by 16Blackwell (1 review written)

after being with this LOOK AGAIN 20+ years i am extremely disappointed with their attitude to the people that keep them afloat financially..each week i am sent though my email, offers of the week, with my account number on it, i also entered a competition that they were running each month, last year. now that i decided i would like to spend my commission and place a substantial order, they suddenly could not find my account.they needed my name, address, account number, and date of birth..AND… Read Full Review

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★☆☆☆☆

“Unbelievable!!”

Written on: 04/06/2016 by Monicas81 (1 review written)

I contacted them to find out how to claim my Commission which amounted to approx £97.00. I could not believe the response I got back. "As I had not purchased anything in over a year and in line with their Terms & Conditions, my commission had been removed". This is My Commission which I had earned over the years. Is it my fault that when you want items urgently their delivery times are 2 weeks or more, or they never seem to have your size. I also think that the catalog has lost its Edge. No… Read Full Review

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★☆☆☆☆

“commision”

Written on: 22/04/2016 by noscralc (1 review written)

I feel very cheated by look again after writing them to cancel my account and request payment of commission due to me. One statement said I had £165 commission-after writing them the next statement stated £0.00.I contacted them and was told as the account had been inactive for more than 6 months commission was forfeited !!!!! what!!! I was told this as in their terms and they were under no obligation to inform me as the account slipped into inactivity. What a way to treat loyal customers… Read Full Review

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★★★★★

“Lifesavers! ”

Written on: 15/01/2016 by CelesteJohnson (1 review written)

After my new PJ bottoms that I purchased from another retailer fell apart after 2 weeks wear I needed to find a replacement. I managed to not only get the same bottoms but a top too and for £2 less than just the bottoms due to the sales. I had to pay £3.99 postage though but that was all forgotten after receiving the order so fast. I ordered at 16:16 yesterday and my package was through the letter box before I made it home today. Couldn't have asked for a faster service. Well done Look Again… Read Full Review

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★☆☆☆☆

“Lookagain is utterly disgusting ”

Written on: 02/01/2016 by Andersenty12 (1 review written)

Lookagain is an utterly disgusting catalouge rip off !! Been with them 2 years never missed payment my limit went up to 500 ordered up to 400 pounds worth my last order was may 2015 and just checked my account i only have 31 pound available on my credit they slap huge amounts of intrest on constantly paying my bill but no benefits from it stay well clear !!!!… Read Full Review

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★☆☆☆☆

“STAY AWAY”

Written on: 19/12/2015 by Semgul (1 review written)

This is the worst site to buy anything off of the time now the have said my goods have been delivered but nothing has come and plus thay have added money on my account when I haven't spent that much I could go on for ages nothing but bad things from then stay away if u don't want stress in you life they should be closed down and the good I have had of them are coming apart after wearing them once everyone's telling me they are fake… Read Full Review

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★☆☆☆☆

“At least Turpin wore a mask!”

Written on: 22/11/2015 by Stannis (1 review written)

Internet Super Highway robbers! Charged £7.98 for returning an order because it didn't fit. That's right, returned the goods as soon as received and charged for the privilege of looking at them and finding they didn't fit. Never heard of any other company doing this. Not nice people to deal with. First and last order… Read Full Review

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★☆☆☆☆

“never again”

Written on: 05/11/2015 by Frypc103 (1 review written)

sent me a faulty device that i had sent to someone as a present..cost me twice on postage but customer service refuse to compensate me..absolutely spitting mad!avoid Avoid!Avoid!… Read Full Review

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★☆☆☆☆

“Not received order”

Written on: 27/10/2015 by 486Egan (1 review written)

Keep away I ordered a jumper tracking said it was delivered I never received it, but they have charged me for reported it they said the would investigate but very poor when phoned up had explain several times that I did not receive it but no body seemed to get, now have told me I have to Wright to them, 35.99 billed for something didn't receive very poor customer service… Read Full Review

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★☆☆☆☆

“STAY CLEAR RUBBISH”

Written on: 04/10/2015 by Londynk448 (1 review written)

Absolutely shocking rubbish stay well clear, to many bad things to list and say about this company… Read Full Review

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★☆☆☆☆

“Is this website genuine?”

Written on: 10/06/2015 by BrittanyRoss (1 review written)

I am very dissatisfied with this company ordered a garment on the 19th of May and have still not received it when I placed the order it showed in stock on this website and delivery within 9 days it is now the8th of June and I am told it is now out of stock if this company is genuine it needs to get its act together and at my suggestion very quickly… Read Full Review

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★☆☆☆☆

“Dont Join Company!!”

Written on: 21/05/2015 by prDavidson148 (1 review written)

i joined this catalogue after reviews from a friend. started off fine decided to set up a direct debit as i couldnt guarantee i would remeber to log on and pay, set it for 27th and dd came out on the 26th of every month, rang customer service who advised direct debit would be changed to 27th as i was getting charged for it being taken early. i was advised that direct debit date had been changed, next payment wa staken a day earlier so again was charged from the bank, rang customer service again… Read Full Review

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★★☆☆☆

“Could be better!”

Written on: 03/04/2015 by Nickolas23 (1 review written)

They Take so long to despatch items so you don't actually know when your going to receive your parcels so frustrating when you only have two days of work I've now cancelled order as it seems it will not be here in time for when it's needed if it's sent it will be sent straight back never known a company to take so long to despatch something 6 days it's been "generating order" no update yet I think this is poor communication not the best I'd probably look else where before shopping with… Read Full Review

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★☆☆☆☆

“No products”

Written on: 05/03/2015 by Quintin99 (1 review written)

My order was cancelled on the morning it was supposed to be delivered. Have not been able to get a response from customer service. Only found out it was cancelled cause I checked on site. Have been been sent a letter advising me I had credit to use on my account?! Why would they do this and then cancel my order. Do not waste your time on this site… Read Full Review

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★☆☆☆☆

“Still waiting for confirmation”

Written on: 14/02/2015 by coTrevino62 (1 review written)

I applied for an account yesterday and had a copy of my order sent to my email confirming acceptance. However, I'm unable to check anything on my account as it says it's "still be prossesed". I'm Not convinced the order has even gone through now and emailed them...only to receive an automated reply saying that would respond withinb 48 hours! Helpful!!! Too much of a slow process for me (needing a washing machine) and cannot understand why they cannot provide n instant decision like most other… Read Full Review

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