Match.com Reviews - www.uk.match.com

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Latest Reviews

★☆☆☆☆

“I thought this was a serious site”

Written on: 08/09/2021 by Beckic1974 (1 review written)

What a waste of time this is. U specify what your looking for and it just gives you profiles that barely match. Tells you someone's matched with you so u send them a message but as they haven't paid they can't reply. More soul destroying than tinder and I'm stuck paying for this rubbish for 6 months… Read Full Review

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★☆☆☆☆

“Waste of Money!”

Written on: 29/05/2020 by MiJulie1969 (4 reviews written)

Usually I prefer to use free websites, and maybe pay for extras. However, I was serious about finding love, and thought paying for the service might improve my chances. Boy was I wrong! Once I paid the subscription and started using the website, I had rotten luck. I had nothing in common with and no interest in the men who messaged me. One of them seemed really desperate, and I had to block him. Seeing as little interest was coming to me, I thought I'd take the initiative and message a few… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 05/10/2019 by Danicad326 (1 review written)

I think this site needs a good overhaul. Profile photos are disgraceful. Some are using celebrities photos (wrong sex too), and some using naked ones of themselves. These have not been picked up on by managers of the site. Yet a decent one of me and my family was denied. It's a very frustrating site to use. You scroll through and find a profile you like, click to view, then come out of it, and it takes you right back to the beginning..... Aaaaarrrrgggghhhh !!! This company needs training in how… Read Full Review

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★☆☆☆☆

“Avoid at all costs!”

Written on: 29/05/2019 by Joey279 (1 review written)

Do NOT join. I signed up on a 6 month plan, logged in and was able to use the site for a few hours, then Match just logged me out with no way to get back in. Password reset facility is a work of fiction, nothing happens. Tried calling their customer services and all you get is a few seconds of music and cut-off. I'm guessing email support is only available once you've logged in. As I couldn't login into my account, I was unable to cancel my subscription, ask for a refund or cancel the recurring… Read Full Review

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★☆☆☆☆

“Expensive and hopeless”

Written on: 09/05/2019 by LucyHat (1 review written)

Be careful about handing your debit card details to match.com. They will renew your account without warning. I joined because they run events, but there were very few events listed and none were anywhere near where I live. The whole thing has been a waste of time and money… Read Full Review

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★☆☆☆☆

“Full of Phonies !!!!”

Written on: 06/05/2018 by Hawkinsuk455 (1 review written)

Really would not recommend this site to anyone. Several gangs trawl the site looking for vulnerable women. You'll come across a several different photos of a handsome guy, all with different profile names/ages & where they live. The number of times I reported it ....!!!! Eventually after a few weeks, I received an e mail, saying they apologised for any distress it had caused me & that they take members safety at the forefront, and so had closed down the account. A week later, hello I recognise… Read Full Review

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Was this review helpful? 6 0
★☆☆☆☆

“Don't trust them with your payment details”

Written on: 15/02/2018 by traceywaller (1 review written)

Cancelled my subscription with Match.com but they took £119.94 from my Paypal account despite this. Match claim they don't have any record of the cancellation and don't have any issues with their cancellation process but if you look at other reviews I'm only one of many who have had this issue. When your not happy with their customer service Match tell you to contact the Ombudsman but when you do they tell you that Match don't engage with them so there is nothing they can do. The site itself… Read Full Review

Allenbriggs's Response to traceywaller's Review

Written on: 15/02/2018

Hi you should take them to to the small claims court you will win,Don't let them get away with it.Anyone else should go to the bank or phone them to cancel the NEXT payment as soon as possible This company is obviously using tactics to maximize profits You have been WARNED..
You can always renew if you want but getting your money back is made as hard as they can make it.
They should send a email to warn about renewals but that won't happen will it.

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★☆☆☆☆

“fictitious profiles and winks”

Written on: 11/02/2018 by Mckinley83 (1 review written)

This company needs to get a grip of its staff i was a member but after the first week canceled.I signed up to look around and was flooded with winks and favorites even messages,so i joined then i realized there where no messages only winks from fictitious profiles i now get winks every day .When i check for them on site they are not there.I have wrote this honest review to warn people to avoid this company. … Read Full Review

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★☆☆☆☆

“I had paid for a subscription as i thought it would be...”

Written on: 10/01/2018 by CJB5140 (1 review written)

I had paid for a subscription as i thought it would be a decent site. How wrong i was. Everything is open to you once you pay the extortionate fees. However the free look around is just that, a look. You can't do anything. You can't see who's viewed you, you can't see who winked at you and the most crucial part of a dating site, the messages, you can't read or reply to them unless you pay the fee. The minimum of which is £60 over 6 months paid in one go or £20 per month. During the free… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“Do not give them your money”

Written on: 13/11/2017 by apWilliamson45 (1 review written)

I joined Match after being single a long time and should never had bothered. I never had 1 date and only met 1 nice man but never met as we weren't compatible. I met 1 guy who I thought at first was nice but turned out really wierd I can only surmise he was a bad man , be careful you don't give any personal information. Anyway my 6 month contract came to an end and I didn't agree to another 6 months so when I went on my online banking and saw they'd taken £89.94 from my account I was foaming… Read Full Review

Hugoes's Comment

Written on: 04/10/2020

I used this site and i subscribed to 3 months, but due to unforeseen circumstances I suspended my account at the end of June, which I thought meant temporarily disable it... No! match carried on taking money out of my account for two months.
When I emailed them they said because i had taken out 3 months subscription the automatic renewal keeps taking money out, even if you suspended the account.
Not happy!!!

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★☆☆☆☆

“Not worth a light”

Written on: 25/09/2017 by GenesisBoyd (1 review written)

I cant believe I have spent my money on this rubbish site… Read Full Review

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★☆☆☆☆

“very difficult to use ”

Written on: 22/09/2017 by Rees379 (1 review written)

been on the site for a couple of weeks already have had 3 men on their targeting women obviously who they think have money, making out they are the best man in the world for them. they ask for your email but don't want to speak until they are outed then we realise we have been wasting our time with yet another man then we dnt trust any of them. also to make any complaint of block is not easy. the whole site is bad in so many ways they also do lots of advertising and try to lure you into… Read Full Review

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★☆☆☆☆

“The worst website ”

Written on: 27/08/2017 by NikolasMead307 (1 review written)

I have a full membership and the website has made me unable to read my messages. I received a message from someone that I replied, he sent message back but the website is not letting me read it. They have sent me an email saying that I have the message but when I open the message is not there and and they don't give me option to search the person by the name. I also received a second message but tried to open same thing happen. I tried to contact them but they also don't provide a contact. How… Read Full Review

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★☆☆☆☆

“I signed up to match on a 3 month subscription and...”

Written on: 17/08/2017 by MaleahLewis-Alt (1 review written)

I signed up to match on a 3 month subscription and then cancelled the auto-renew the next day as i had read so many people complain about Match just taking money from their account. Match sent me an email to confirm that i had cancelled the auto-renewal, however three months later they just took another £83. Their web site doesnt provide any contact details to contact them and the help section relating to cancelling your auto-renewal doesnt even work !!  Fortunately my bank has refunded the… Read Full Review

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★☆☆☆☆

“Don't waste your money”

Written on: 09/08/2017 by Wendy1988 (2 reviews written)

Match dating site is not what it pretends to be it will send you matches from people not in your age range and you will certainly not be in theirs. I have been sent 'matches' for people looking for a lady aged between 35-45, 10 years different to my age. They also sent me matches who live at the other end of the country. If your subscription runs out you will have at 60+ people 'looking' per day at your profile but when you pay again those 60+ people are often doubled up.  I hope it will be… Read Full Review

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★☆☆☆☆

“Avoid at all costs!”

Written on: 19/07/2017 by Lottee (1 review written)

When is Match.com actually going to be held accountable for its fraudulent ways and deception of hardworking people who are searching for a partner? After suffering the same as many members previously who have had money taken despite cancelling, I decided to give it another try last month. I invested a lot of time in my profile as well as searches. I became suspicious when my searches were revealing very few results and my profile was viewed only 3-5 times per day. I asked a friend (and fellow… Read Full Review

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★☆☆☆☆

“worst one”

Written on: 24/06/2017 by Kendalla159 (1 review written)

location is miles out and no help page to get in touch with any one. If you press help form these it tells you to log in and when you do NOTHING,just the normal page but no help page… Read Full Review

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★★★☆☆

“Good for online but not for events.”

Written on: 07/06/2017

I signed up to Match.com mainly because of the events evenings that were advertised as I thought that this would be a good, informal way to meet people. Not one event has been anywhere near me! So unless you live in one of the larger cities, such as London, Birmingham etc, then don't bother!This information would have helped me with my decision, but they don't tell you this when you sign up! I have had some nice chats with genuine men and even went on a date. So in this case it is good, but I… Read Full Review

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★★★☆☆

“Don't be serious”

Written on: 23/04/2017

The investigated quota on Match is one male per seven females. So women are always in a shop window and high risk of being picked by 'players'. Got plenty messages from day one but high quantity were sexual and 'body pix'. Women, make it very clear in your profile if you DON'T want that behaviour, or it is just assumed you do. Had 5 super matches in 4 months but all were multi-dating (you can ask) so don't fall in love too fast. Wait maybe 6 dates then check your feelings. Was victim to one… Read Full Review

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★☆☆☆☆

“Not what it seems - a great many fake profiles”

Written on: 13/04/2017 by jecvilla (1 review written)

I am a woman and entered my details onto Match.com just over 24 hours ago. FAKE/INAPPROPRIATE PROFILES: Immediately I received a message from a man aged 57, a libra, from London. Later that evening I received a message from a different profile but with the same photo, although the man was now 58 and a pisces. His messages were not coming from the UK as they were showing European time. Over the first 24 hours I received 8 messages. 5 were subsequently removed by Match.com for being… Read Full Review

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