Doncaster Robin Hood Airport Reviews

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★★★☆☆
2.6 / 5
31% of users recommend this
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Doncaster Robin Hood Airport
Doncaster Robin Hood Airport

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Latest Reviews

★★★☆☆

“No flights”

Written on: 28/02/2020 by Steven457 (1 review written)

You can never get a flight from this airport or if you do you pay lot, every one local having to travel to Manchester,Leeds etc why,I did get a flight once and queued for an hour… Read Full Review

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★☆☆☆☆

“Shambolic check in and security”

Written on: 29/06/2019 by Parker265 (1 review written)

Was informed check in for my 8.20 flight to Palma would open at 6.20. Arrived at 6.00 and pleased to see desk already open but only one member of staff at the desk. There were around 10 people in front of me. Around 6.25 another member of staff arrived to open a second check in desk which was the time my cases were being checked in. This was around a 20 minute wait but the member of staff was helpful and polite and in any event I didn't expect to be checked in until 6.20. However, what happened… Read Full Review

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★★☆☆☆

“poor arrival home”

Written on: 26/06/2018 by growlervfr (1 review written)

after a short flight from reus airport in spain, which arrived on time, things were looking good; then we exited the aeroplane and queued to pass through customs. luckily the weather was very kind and the sun was shining, I say luckily because we had to queue outside a very long time. there wasn't any toilet facilities in the queuing area and out of five passport control stations, only two had customs officers in them; although two more did arrive after a bout a fifteen minute wait. once we had… Read Full Review

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Johnsmith4369's Response to growlervfr's Review

Written on: 03/10/2018

Same for me. From 30deg to 4deg and for half an hour at 2.00 am. Absolutely horrific! Freezing cold and queuing like a cattle market. Thank goodness no rain!
I have used this air port since it opened. Will not use it again. Would rather drive to EM and pay to park.

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Naomirose1's Response to growlervfr's Review

Written on: 30/06/2019

I had a similar experience but in reverse. Took 50 minutes to get through security and there were only about 10 people in front. I arrived well before time hoping to get something to eat but Weatherspoons (staffed by 2 people!) said they could not possibly serve everyone as by the time breakfasts were cooked flights would be boarding. Tried Subway which is the only other food outlet but just had one member of staff here - by the time I placed my order the flight was called. Normally this is a lovely hassle free airport but something has gone badly wrong with security and it needs addressing.

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★★★★★

“HIDDEN GEM ??”

Written on: 05/11/2017 by UlisesKelleher241 (1 review written)

Why does not the airline world wake up on this one. What a super airport- acessible and so easy- people fight with traffic to manchester and leeds and the other placeswhilst this is just so easy to get to- in to and they dont rip you off for parking for a 3 minute drop off. come on world-- if it was good enough for the concord tests and vucan bombers -- it must be decent… Read Full Review

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★★★★★

“Great airport”

Written on: 12/10/2017 by Leonelv54 (1 review written)

Arrived on 30th September for a flight to Malaga. We went straight to Security check in as only Had hand luggage. There weren't any queues, the staff were pleasant and helpful.Plenty of seats to sit on in the departure lounge. Ate at the.Running Horse Pub where we received excellent service. Also good on return leg with exception of surly man checking passports, other staff were great. Exterior of the airport was very clean & litter free in contrast to some others. Also only 40 mins from… Read Full Review

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★★☆☆☆

“Penny Pinching”

Written on: 07/09/2017

I read that Doncaster Sheffield Airport has just been voted the best airport in the UK. Whoever voted for them obviously were not travelling on the 26th August this year. We arrived two hours before our flight. It took ages to check in (Thomsonfly's fault. Not the airport) but the queue to get through security was unbelievable. It took absolutely ages to get through and then, as expected, when we eventually arrived at the security checks only two of the four lines were manned. I used to deal… Read Full Review

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★☆☆☆☆

“Treated like a criminal, not a holidaymaker”

Written on: 05/05/2017 by Neveah28 (1 review written)

Really tight ghestapo feel to tge whole experience. Stared at made to feel unwelcome and intimidated by staff who wanted a negative response so tgey could swing into action and feel some excitement and reason for existing. I am ex military and this place is deepky creepy and extremely unfriendlt. The staff dont want to to leave the country. I went with my daughter laughing to stand at the check in gate, I was abused by a member of tge fly be gate staff whi chastised me for standibg at tge… Read Full Review

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★★★★★

“First class putting large international airports to shame”

Written on: 05/07/2016 by Decoverly (1 review written)

I have travelled to many airports and have found the majority of these are very stressful because of attitudes of staff especially border controls who in many cases are downright rude.You would think that people going on holiday would be happy but unfortunately this is not the case ..until i started travelling from Robin hood airport...... From the moment we arrived at the airport we were that with respect and dignity from everyone that works at the airport....This was from the curtesy shown… Read Full Review

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★★☆☆☆

“not good here”

Written on: 02/07/2016 by degsi (3 reviews written)

not a good experience surly security staff, only two passport staff on re-entry from abroad one for non uk citizens so took a lot longer to process and one for uk passport holders, in all we were a small aircraft coming in (around 50 passengers) so slow to get through this area, god know what would happen if a 777 had landed with 250+ passengers!very small tv screens giving boarding times two only in the departure lounge and not facing the seating area either of the and the PA announcements… Read Full Review

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Johnsmith4369's Response to degsi's Review

Written on: 03/10/2018

To cope for lack of space for passport checks additional cattle pens have been built outside ready for winter!!!!

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★★★★★

“First time BRILLIANT SERVICE”

Written on: 18/04/2016 by LynneR1969 (1 review written)

30 minutes drive away which is a winner. On arrival we checked in ok, All the staff in customs/ security were brilliant, efficient, warm & friendly. Bar, restaurant and shop staff . Well done , really impressed . Defo going to use again . Lovely little airport… Read Full Review

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★★★☆☆

“Two delayed aerlingus flights in a week”

Written on: 04/09/2015

The new service from Doncaster to Dublin with aerlingus needs some attention. Our flight out was delayed by an hour due to a technical fault and then a week later our plane back developed a technical fault and we had a further delay while they found a new plane and crew! To cap it all when two flights arrived at Doncaster simultaneously there wasn't a taxi to be seen from their approved taxi firm. When one did eventually arrive there was chaos as he kept people waiting while he attempted to… Read Full Review

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★☆☆☆☆

“allegedly a 20second stop and £100 fine. 2nd and last...”

Written on: 10/08/2015 by Boyd243 (1 review written)

allegedly a 20second stop and £100 fine. 2nd and last time I will use - avoid at all costs. Also no phone for the airport customer services. Completely uinacceptable… Read Full Review

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★☆☆☆☆

“Beware the demon Parking Devils.”

Written on: 15/07/2015 by spotbot1 (5 reviews written)

The Airport itself is fine, the problem is the over zealous Parking People. My friend came to pick us up and pulled off the road into a dead end side road to check our arrival time on his phone, he was stationary for 24 seconds and was photographed 3 times during this period, the last photo actually showing the vehicle moving off around the corner. He parked in the car park to wait and collect us and we paid the £4 charge but a week later I received a charge of £100 or £60 if paid within 14… Read Full Review

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★★★☆☆

“extortionate cost of parking”

Written on: 26/05/2015 by Pedropock (1 review written)

I have just returned from picking up some friends from robin hood airport ( very aptly named ). When I arrived I used the pick up / drop off point where I waited for 16 minutes in total. On leaving l was astounded to be charged £5 so be very aware of this ridiculously expensive for such a short stay… Read Full Review

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★★☆☆☆

“NPR parking van beware”

Written on: 28/04/2014 by Stevbr (1 review written)

I booked airport parking on line but when i arrived the instructions didnt make very good sense i wasnt sure which car park entrance / barrier to go through , so i turned right onto the road next to the hotel, i noticed van with a camera and thought nothing of it. I was trying to re-reed my intructions and identify hwere to go ( I was alone) still not clear I took a punt and a ticket (automatic barrier dddint recognise me) the van followed my a litte and i did woneder ..... heyho a week later a… Read Full Review

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★☆☆☆☆

“Are we in China? Stressful experience.”

Written on: 02/10/2012

Doncaster - Sheffield is a rather small airport and this is when problems start... The check in is a terrible experience - as they not so busy they check every passenger with the thoroughness worthy of the Chinese guards. I have been scanned twice, Mr did not like my 12 months old and dry mascara. He embarrassed me in front of other amazed passengers by throwing out all the stuff from my luggage! Bits by bits: my tampons, thongs, bra landed on the checking desk. Every item was carefully… Read Full Review

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★☆☆☆☆

“BEWARE ANPR VAN !!!”

Written on: 12/07/2012 by Exnavydavy (1 review written)

I had noticed your white ANPR Van behind me when I noticed my boot was open…..as I stopped my girlfriend actually waved to the driver and pointed to the boot…..the driver waved back then pulled up in front of me, little did I know I was about to get an £80 fine in the post, just for stopping to close the boot ( 30 seconds)…….All I can say is…..There is no wonder at all why this airport is named ‘ROBIN HOOD’ !!! To issue a ticket to a disabled driver who had just paid for 1… Read Full Review

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Guest's Response to Exnavydavy's Review

Written on: 17/07/2012

Yes we got stung too, but parked in the disused bus stop on SINGLE yellow lines, the signs said double so thought we would be ok... how wrong, appealed 3 times and finally after they turned us down, changed the signs to generally no stopping anywhere. So where are you supposed to wait? oh in the airport car park then they sting you for parking fees, so you want DRH to succeed? get rid of the muppets!

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Photomagicman's reply to Guest's Comment

Written on: 06/11/2012

I'm sorry you didn't manage to read this thread before you paid, their "fines" are legally unenforceable



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Photomagicman's reply to Photomagicman's Comment

Written on: 08/11/2012

Someone has removed the link from the above - Google them and look at the money saving expert thread

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★☆☆☆☆

“Very unfriendly to people with disabilities! I do not...”

Written on: 04/07/2012

Very unfriendly to people with disabilities! I do not recommend!… Read Full Review

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Exnavydavy's Comment

Written on: 12/07/2012

I Could not agree more.......I am a disabled driver and never closed my boot properly......stopped for 30 seconds on the way out and was sent an £80 parking fine in the post.........would never use this airport again.........absolutely compassion free !!!

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★★☆☆☆

“We use Doncaster for our ski trips to Italy as it is...”

Written on: 13/02/2011

We use Doncaster for our ski trips to Italy as it is local to us and much easier to use than larger airport, lots of parking near the terminal. We have used the airport for 4 years and this year it was noticeable that the staff were friendlier.It's nice and light and airy.
However, I don't think we will be using it for winter trips again. The flight to Italy is early on a Sunday morning - no other flights at the same time. Yet it took over an hour to check in at the desk and then another hour… Read Full Review

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Guest's Comment

Written on: 04/07/2012

Very unfriendly to people with disabilities!
I do not recommend!

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★★★★★

“i have travelled from doncaster several times and have...”

Written on: 16/01/2011

i have travelled from doncaster several times and have never had a bad experience. parking is so close to terminal and so easy to operate never had a problem with getting out. there are only basic facilities in departure but i find staff very helpful and pleasant. yes it is a small airport but what a change from hustle and bustle of larger ones. well done doncaster airport… Read Full Review

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