VLM Reviews

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★★★★☆
3.7 / 5
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Latest Reviews

★★★★★

“Kindness”

Written on: 26/08/2015 by Fullerpf82 (1 review written)

I have travelled with this airline several times to Waterford and found it good I am writing this review because my parents were due to fly with this airline and my father died before they could come the airline returned both my parents fares and were very professional and understanding… Read Full Review

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★☆☆☆☆

“My baggage has been missing 12 days and they will not...”

Written on: 29/12/2009

My baggage has been missing 12 days and they will not process a claim or do a proper search! Appalling service… Read Full Review

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★★★★★

“This was the first time we have flown with VLM and as...”

Written on: 23/09/2008 by scaryant (1 review written)

This was the first time we have flown with VLM and as with other people, we were a little apprehensive. We had to purchase tickets at the last minute because of the fire in the Channel Tunnel and were flying from London City airport to Amsterdam for the weekend. However our apprehension unjustified because VLM was overall excellent for the reasons listed. The fares (considering we bought only a few days in advance) were excellent, £65 from London £24 return leg however the taxes at London City… Read Full Review

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★★★★★

“This was the first time I had used VLM for a business...”

Written on: 27/04/2007 by Stezzer (1 review written)

This was the first time I had used VLM for a business trip and I was somewhat apprehensive about flying with such a small airline and indeed on such a small plane.

However, my fears were soon allayed. The check-in staff were welcoming and professional. Although my flight was delayed both on my outward journey and on my return, again the ground staff could not have been more helpful or courteous.

VLM's planes are small but there is surprisingly a reasonable amount of leg room. The on-board… Read Full Review

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★★★★☆

“Check-in at City Airport was very efficient as usual....”

Written on: 12/02/2006 by amg1970 (1 review written)

Check-in at City Airport was very efficient as usual. We also checked in for the return flight later that day to save time queuing twice. The Fokker 50 aircraft was clean and tidy, and it left the gate on time. However, there was a warning light that came on just after we had started the take off run, and so we had to abort take off. It was all handled very professionally, and we taxied back and went to the back of the runway again. Therefore, we took off about 15 minutes late, which is not… Read Full Review

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★★★★★

“Excellent customer service from VLM on the internet...”

Written on: 12/12/2005 by Paul1973 (4 reviews written)

Excellent customer service from VLM on the internet and subsequently on the phone; friendly, professional and efficient air stewards; excellent in-flight snack, very healthy and fresh; fast baggage handling; quick check-in - I really cannot fault this airline or their destinations and would recommend them completely… Read Full Review

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★★★★☆

“Flight - MAN to LCY return. ”

Written on: 19/10/2005 by doktorb2 (1 review written)

Flight - MAN to LCY return.

Having read mixed reviews about VLM Airlines, I was a little unsure before flying how it would go. No need to worry in the end. The friendly crew dealt with minor delays wonderfully, with full communication and vouchers for the inconvenience.

The flight was quick and smooth, with good food; and the crew for both flights were friendly and attentive. This little airline are punching above their weight but do a good job. I recommend them for their value and service… Read Full Review

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☆☆☆☆☆

“VLM Airlines are one of the worst airlines I have ever...”

Written on: 25/09/2005 by bobbijane (1 review written)

VLM Airlines are one of the worst airlines I have ever flown with. The on-board sandwich was stale, and we were told that as the flight we were booked on had been cancelled by the airline, they did not have any other refreshments for us. After standing in an airport for a very long time - unacceptable. Especially considering on arrival, we then had to get on a bus to be driven to the airport we were supposed to arrive at. Delays were terrible, and staff made no apologies for it. We were offered… Read Full Review

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★★★★★

“I had never heard of VLM before I flew with them last...”

Written on: 17/06/2005 by Peter25 (1 review written)

I had never heard of VLM before I flew with them last month and I've got to admit I was slightly nervous. Having only ever flown as a tourist before I was used to the larger planes and airlines and was worried how VLM would match up but I have to admit I was very impressed.

The plane we flew on was a Focker 50 (don't let the name put you off) it is actually very nice, it does have propellers but apart from a few different clicks and wurrs here and there the flight didn't seem any different… Read Full Review

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★★★★★

“I'd never heard of VLM before I ventured south from...”

Written on: 09/06/2005 by cowcalves (48 reviews written)

I'd never heard of VLM before I ventured south from Manchester to London City Airport this year. We were on a Fokker 50 plane which has got about 40 seats, on the way down there were only 12 people on the plane, not bad for £20, I felt a bit of a rock star in a private plane. Although a bit more room would have been nice, you can't get too upset at the price and you're not on it long enough to really have a legitimate complaint. VLM were also kind enough to give a sandwich to keep us busy… Read Full Review

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340624_Betico's Response to cowcalves's Review

Written on: 25/01/2008

I booked a direct flight from Brussels to Manchester with VLM. when I was checking in , I was told the flight was going to London, and then to Manchester, because this airline doesn't do that direct route on saturdays. Back at home, I tried to book the same route on a saturday and nowhere on its web site was told anything about that restriction. I sent a complaint to the airlines, but after a month all I have got from them is a reference number for my complaint, and nothing similar to an apology or an explanation.
<br/>I won't ever fly with this company

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