Foxtons Reviews - www.foxtons.co.uk

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Latest Reviews

★☆☆☆☆

“Totally unprofessional”

Written on: 18/09/2015 by Phillipscw141 (1 review written)

Having been pressured for quick exchange we have just found out that the tenant will not be leaving. Nobody informed us of this and we had to find out ourselves by calling the Lettings agents. It appears this has happened before to a previous purchaser. So have wasted weeks of effort looking, a considerable amount of money on solicitor fees and now back to square one without a property. Of course they will deny everything and say we agreed to buy a flat with a sitting tenant who refuses to… Read Full Review

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★★★★★

“We had a very good experience with Foxtons North...”

Written on: 14/06/2015 by JamarNicholson (1 review written)

We had a very good experience with Foxtons North Finchley. They are very professional and helpful. I would certainly recommend them to anyone looking to rent in this area… Read Full Review

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★☆☆☆☆

“Really bad service. Constantly feeling ignored by the...”

Written on: 11/06/2015 by AsaBerry (1 review written)

Really bad service. Constantly feeling ignored by the office managers and staff. Once they get your money, the do not care about anything; not even about breaking the contract. It is impossible to get a valid receipt of the money you pay, and any issues or questions you have are completely ignored. Really regret my decision to rent a property from them. Wouldn't recommend anyone to do it… Read Full Review

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★★☆☆☆

“All About Money”

Written on: 09/06/2015

When we were first started renting the property with Foxtons, all was fine as it was managed by a private landlord. Towards the beginning of our last year (2yr tenancy) he sold the property and the new landlord opted to have the property managed by Foxtons (Kingston Branch). This is where the nightmare began. They allowed workmen to enter our property without our permission although both the tenants and landlord made it explicitly clear that they weren't to let anyone attend the property… Read Full Review

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★★★★★

“Great for helping look for short term lets”

Written on: 30/04/2015 by ILoveBerneseMountainDogs (1 review written)

Was looking for a short term let and used their Balham office. Knowledgeable about properties and the area. Sent through properties they had on their books quickly and followed up regularly until I was sorted. Didn't need to use them in the end, and normally get irritated if sales people keep chasing, but the girl I dealt with made the process panfry and non-intrusive… Read Full Review

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★☆☆☆☆

“Stay away from Foxtons”

Written on: 11/04/2015 by 350Schneider (1 review written)

All the nice things these people fake to your face flush quickly down the toilet, as they really couldn't care less about anything but money - at any cost. I was tricked into signing a contract quickly, mostly by a guy in Putney, and with the shiny key in my hand found a new home that wasn't even nearly finished in construction. Couldn't move in, had my movers on their way, a nightmare. Absolutely disgusting business, inhumane. The manager wouldn't even bother responding my emails unless it… Read Full Review

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★★★★★

“Brilliant Agent! ”

Written on: 07/04/2015 by Lollipop1985 (1 review written)

A guyin the Notting Hill branch was extremely helpful in our search for our new home. He was very knowledgeable and patient with us! Quite pleased with our experience in working with him. We did not feel pressured at all!… Read Full Review

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★☆☆☆☆

“Bad agency”

Written on: 16/03/2015 by roserose63 (1 review written)

Is a bad state agency, only worry about the girls and the minis. Doing fakes invoices to take your money for the deposit, and ignoring your emails when are not interested in your opinion, or when you are asking for your money back. And is expensive (they need pay the cars for the beautifull ladies), and if you need something, just prepare yourself to paid for it (70 pouns for 1 papper)… Read Full Review

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★☆☆☆☆

“Incompetence and Arrogance”

Written on: 02/03/2015

Ive been waiting 3 months ( in winter ) to have my bathroom central heating repaired. My wife is 8.5 months pregnant and unable to use the bath as the room is frigid.I have to operate my kitchen hot water tap with a wrench as this has also been broken for 3 months My inbox has over 125 email conversations relating to these issues dating back to December 16 2014 . No inventory ever completed although stated in the lease agreement that it would be . Absolutely shocking service and arrogance to… Read Full Review

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★☆☆☆☆

“Rude and Useless”

Written on: 30/01/2015

Currently a tenant renting property from Foxtons at South Kensington. Before renting they told us there would be a 24 hour help and service line for the property. After renting, the property manager, D Clift is very unhelpful and unprofessional; she is always very rude on the phone when demanding rent, but does nothing about complaints to help the tenants… Read Full Review

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★☆☆☆☆

“Big Promises But Big Disappointment On Renting Out”

Written on: 13/01/2015 by LiamSherwood358 (1 review written)

They are absolutely not a helpful agency when you have any problems with your tenants but keep charging you for everything. 


We got to a point where we had to evict our tenant, who was found by Foxtons and they had not done a proper check on the tenant and the tenant was unable to pay from the first couple of months. 

They were really not assisting us in the whole process. They were happy just to keep our non-paying tenant in our flat and keep taking the management fee from us every month.  Plus
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★☆☆☆☆

“Excellent for keeping your deposit and over charging”

Written on: 04/11/2014 by csgohan4 (8 reviews written)

Stayed at a property in London through their Canary Wharf Branch. Expensive property rental and charges with about 390 pounds for inventory check out on leaving. Failed to pay back the correct deposit and still waiting for over payment of rent 4 months after leaving property. I would advise to make a formal complaint and contact the The property Ombudsman if they fail to resolve your problems… Read Full Review

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★☆☆☆☆

“Landlord Cheated and Tricked by Foxtons”

Written on: 28/10/2014 by TrystanHolbrook329 (1 review written)

I rented out our flat through their south kensington office a couple weeks ago. During the negotiation, I stressed that I want first month rental to pay in full to my management agent account, foxtons will have to issue an invoice to my management agent and we will pay in full commission (more than one month rental payment). Foxtons agent on the phone agreed all these terms because I told Foxtons "I will blow the deal off if not agreed on this issue". I followed up with a e mail to confirm our… Read Full Review

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★★★★★

“Excellent and efficient services”

Written on: 28/10/2014 by Rylee332 (1 review written)

Excellent and efficient services where queries were responded to within 24 hours and where the staff took time to listen to my specific requirements and to liaise with their various offices. Have not come across such efficient response from other Estate and Letting Agents and would most definitiely recommend them and hop to do business with Foxton's in future… Read Full Review

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★★★★★

“great service”

Written on: 21/10/2014 by Victoria1983 (1 review written)

She was one of the best real estate consultants I have come across. Very helpful and professional. The service and information provided was timely and clear. Many thanks, Victoria… Read Full Review

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★☆☆☆☆

“Foxtons are Criminals”

Written on: 05/10/2014 by Mina1988 (1 review written)

Have been criminally harassed by Foxtons for over a year. I have received mutipule intimidating and threatening phone calls from their agents late at night demanding money with menaces. They are lower and more scummy than hoodie criminals off council estates. … Read Full Review

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★☆☆☆☆

“Quality of Service”

Written on: 23/09/2014 by Raiden319 (1 review written)

We booked an appointment with an adviser of Pinner Branch to view a property. She arranged a time and agreed to meet us on site. When we reached, we found that the property was no longer on sale and she was not there. So rang Foxtons' Pinner office but she wasn't there to answer. So we spoke to her colleague, but she could not help as she was in letting and not sale, but promised to contact her so that this can be resolved.2 days through and no reply from her. Totally un professional… Read Full Review

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★★☆☆☆

“Just bad , was paying £2570 per month for a one...”

Written on: 16/09/2014 by MariaVar (1 review written)

Even thought I have seen all the negative reviews and was aware that I will be getting an overpriced flat and paying extras just because it is a very big and well known agency I have decided to take my chances as I thought that at least I will be guaranteed good and professional service, well I was very WRONG. I was lied by the agent that the noise will not be heard from the flat and that the construction will be completed by the time I move in. As a result I had to deal with a massive… Read Full Review

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★☆☆☆☆

“Heard about Foxtons evicting a tenant on a 5 year lease ?”

Written on: 15/09/2014 by BalhamSolicitor (1 review written)

This is brilliant ! In December 2009 Foxtons Balham let a flat to a tenant on a 5 year AST. With 4 months left to go they pestered the tenant to let them do a valuation on behalf of the owner, the tenant tentatively agreed. A week later with 3 months AST left to go they issue the tenant with a Section 21 Notice to leave a month before the AST actually expires. The next week they start pestering the tenant to allow them to let a photographer in, next they start showing people around the flat… Read Full Review

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★☆☆☆☆

“foxton estate lairs ”

Written on: 11/09/2014 by tysona (1 review written)

I rent a flat from them.all went well with negotiations.property was to be clean up but wasn't.after paying almost £6000(6weeks) for the place i would've expected something better..i was given management number to call..had to go through 3 different agents before i got to the right person..anyways they did not clean the place we had other issues which was reported to the agent still nothing happen.very frustrating we lived till our time came for us to move,which we did..now time for my… Read Full Review

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