Bought a Miele cat & Dog vacuum the filter broke out from the top as it was only 8 months old with a 2 year guarantee I thought it would be easy to exchange /repair unfortunately Currys and miele seemed to think it was my problem as I hadnt changed the filter ( although in perfect condition) Gave up trying to explain to a woman on end of the phone that it was a manafacturing fault, but she wouldnt listen insisting it was my fault.. Now knowing you have to pay £25 for a new filter every 8 months which is in the small print and not covered by the guarantee its not costworthy I WILL NEVER BUY FROM MIELE AGAIN and will encourage everyone I know to do the same purely for their dire aftersales service

One word lemom sorry two words starts with c and ends with p What a load of rubbish only just found this out after miele send out so many different engineers all did'nt have a clue had to phone Germany in the end the put me in touch with agsrefrigeration who came out and found the fault finally they are going to compensate me they did offer me a replacement told them to get stuffed rather take the money and run.

I've had the fridge for approx. 6 years paid over 500 pounds for it. Within the first 1.5 years the handle spring broke. Miele did send a replacement free of charge. However, the big issue is the frost that keep forming in the freezer section. Although it says frost free it is not working. The fridge is exceptionally noisy. Loud clunking noises are very frequent and I'm now waiting for it to break down to buy a replacement. I will not be buying Miele again. I believe I (like others) were pulled into the myth their fridges are high quality. This is not true especially after the number of people complaining about this one product.

This fridge is really great looking and is very stylish. I went for the metallic version to match our kitchen washer and dryer. The fridge is really massive and enough for 4 cases of larger and a couple of boxes of wine! Only problems are the bottle shelf in the door is a bit flimsy, and the freezer fronts have a habit of snapping where they shouldn't. The spares are a bit pricey so you just learn to live with it.

this refrigerator is very useful. I like to order this

We initially bought this product based on a perception of Miele being a manufacturer of high quality and durability. It looked good from the outside with those chunky handles and inside the design is also pleasing. Honeymoon over after about a year when a spring broke in the fridge door handle. To give them due credit, Miele did send a replacement part when the warranty was just expired. A couple of years later the same spring broke in the fridge door handle, this time rather than pay for the new part I just swapped the fridge & freezer handles over as the freezer gets less use anyway. About 3 years after purchase I had the ubiquitous 'F4' error code & annoying beeps which can't be turned off! After Googling the error (it's not in the manual) it was the fridge temperature sensor which was faulty which seems to be a very common fault. Rather than getting an 'engineer' to fix it I followed instructions on the net and duly paid my £39.00 to Miele for a length of cable with a 'special' bit on the end. Last week the freezer developed the same type of problem with an 'F2' code which is again some sort of sensor failure. Again followed previous owners guidance and switched off & defrosted the freezer which appears to have temporarily stopped the problem. The bottom line is, don't expect to get a decent product by virtue of spending the right amount of money on a supposed 'name' manufacturer.

Bought this Miele KFN8462SD fridge freezer because it was supposed to be reliable german technology. Paid well in excess of £600.
After 3 years we have a serious fault and are waiting for engineers to come. Very disappointed as the thing creaks groans and bangs in use and is quite alarming. Seems temp control or condenser is faulty as water collects in bottom of freezer and the fault light 'F4' is flashing.Also a hairline stress crack has appeared in bottom of fridge.

Our old hotpoint was a cheap sub £200 affair and was still running fine almost 14 yrs after we bought it!

We purchased the Miele KFN8462SD because we decided to replace our 12 year old Zanussi when we were doing some changes to the kitchen. I wish we hadn't! This fridge broke down after 3 years and needed a new temperature sensor which cost GBP180 including fitting. It spluttered on for another 8 months before the temperature controls died. All in all the most expensive mistake I've ever made in the kitchen. I've replaced it with a Bosch which cost GBP199. Wish I'd done that the first time!