Just Click Beds Reviews - www.justclickbeds.com

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★★☆☆☆
2.3 / 5
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★☆☆☆☆

“The bed was delivered on the date specified but when...”

Written on: 13/08/2010

The bed was delivered on the date specified but when we went to put the bed together we found the sides of the frame were missing. I called and was told it was all the manufacturers (Air Sprungs) fault as they had sent the bed out without the sides. I had to wait 4 days for the sides to be delivered. Once the frame was made we realised that 2'6 slats had been sent instead of the 3ft slats needed. I called again. The man I spoke to made it very clear he wanted to go home and actually took a call… Read Full Review

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☆☆☆☆☆

“Telephoned to enquire about a cabin bed, was advised...”

Written on: 04/02/2009

Telephoned to enquire about a cabin bed, was advised delivery would be 3-5 weeks. Placed the order online. I had a phone call a few days later, the sales person (the only one i have ever had any contact with...so much for sales team!!) got me completely mixed up with another customer, couldn't locate my paperwork...not a good start. 3 weeks later i decided to chase our order...was told by the same guy that the goods were delayed because they gave them the wrong colour. So i then questioned… Read Full Review

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☆☆☆☆☆

“They didn't put the order through. we had to ring ...”

Written on: 12/01/2009 by jomeljare (1 review written)

They didn't put the order through. we had to ring back several times to get the order processed. When we chased up the manufacturer we where told they had been waiting a month for justclickbeds.com and i had to deal with the silent night direct. One of the worst companies I have dealt with and I am quite a patient person!… Read Full Review

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☆☆☆☆☆

“I ordered a bed frame from them 12 weeks ago and have...”

Written on: 26/11/2008

I ordered a bed frame from them 12 weeks ago and have still not received it. Every time I phone they have lost the paperwork. Had no problems debiting my account immediately though. Would not use again and would not recommend… Read Full Review

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★☆☆☆☆

“I ordered a bed and chest of draws from Just Click...”

Written on: 08/11/2008

I ordered a bed and chest of draws from Just Click Beds in August and was told that they would be delivered by mid to late September. When I rung at the end of September I was told the beds were in the country waiting to go to the warehouse and that they would be at the warehouse on 8th October for delivery the week commencing 13th October. When this date came and went I rung again to be told that the beds were just in the country and would be delivered by the end of October (sounds familiar)… Read Full Review

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☆☆☆☆☆

“We had to wait over 4 months for beds which were...”

Written on: 09/09/2008 by reviewer 08 (1 review written)

We had to wait over 4 months for beds which were supposed to be delivered after 6 weeks.

Orders were incorrect when received, delivery didn't arrive when promised. All in all I found this to be a disappointing experience… Read Full Review

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☆☆☆☆☆

“Disappointed with customer service and staff. I was...”

Written on: 13/08/2008 by mike85 (1 review written)

Disappointed with customer service and staff. I was quoted a delivery time of 4-6 weeks, it took over 4 months for my bed to be delivered and in that time there were a whole host of problems. Not worth saving a few pennies over… Read Full Review

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☆☆☆☆☆

“I feel the service received from www.justclickbeds.com...”

Written on: 04/06/2008 by melmd24 (1 review written)

I feel the service received from www.justclickbeds.com was of the poorest quality. The member of staff I spoke to seemed very abrupt on the phone. STAY WELL CLEAR. Had to ring repeatedly to have problem solved - each time I was promised a call back but I didn't receive one. Finally cancelled order and had to wait over 2 months for refund… Read Full Review

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☆☆☆☆☆

“Still waiting for delivery of bed after 12 weeks,...”

Written on: 28/01/2008 by Purdy01 (2 reviews written)

Still waiting for delivery of bed after 12 weeks, original time 4-6 weeks. No contact made, haulage company blamed for not ringing me. I purchase many items over the internet, never had as much trouble as this… Read Full Review

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☆☆☆☆☆

“Justclickbeds were really lovely when i first...”

Written on: 28/01/2008

Justclickbeds were really lovely when i first contacted them to get a bed for my son.When I got the bed and there was a problem with the delivery I contacted them and was told they would get back to me, they didn't!!! When I chased them up I was told that they had sent an email to the supplier and the phone was put down on me. No apologizing for not getting back to me or goodbye. I think they are rude and would never use them ever again or recommend them to anyone… Read Full Review

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☆☆☆☆☆

“Avoid, not worth the wait to save a few pounds.”

Written on: 02/12/2007 by Purdy01 (2 reviews written)

Avoid, not worth the wait to save a few pounds… Read Full Review

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☆☆☆☆☆

“Ordered and paid for a king size selkirk bedstead...”

Written on: 13/11/2007 by cwaddou (1 review written)

Ordered and paid for a king size selkirk bedstead promising next day delivery - eventually phoned the sales team to enquire about the delivery and told that this was not available for next day as advertised. I cancelled the order and requested a refund. Refund promised but still waiting - have raised a dispute with Paypal to resolve this. STAY WELL CLEAR… Read Full Review

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☆☆☆☆☆

“Just Click Beds should be avoided at all costs.”

Written on: 19/09/2007 by Rawfell (1 review written)

Just Click Beds should be avoided at all costs… Read Full Review

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☆☆☆☆☆

“I will never deal with Just Click Beds again, and I...”

Written on: 17/08/2007 by CSpeakman (1 review written)

I will never deal with Just Click Beds again, and I would never recommend them to a friend… Read Full Review

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☆☆☆☆☆

“I ordered two beds from JustClickBeds, and three...”

Written on: 16/02/2007 by mchope (1 review written)

I ordered two beds from JustClickBeds, and three months later one had arrived and the second never did - it had not been ordered from the manufacturer by them, yet they insisted it had been dispatched to the carrier!… Read Full Review

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★☆☆☆☆

“Agree with the others. Web site stated 3-4 weeks...”

Written on: 11/12/2006 by Russ1000 (1 review written)

Agree with the others. Web site stated 3-4 weeks delivery; took seven. Even then the order was incomplete. Left messages and e-mails but received no reply. Quick to take your money but responses to queries are non-existent.

Go elsewhere to save yourself the hassle… Read Full Review

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★☆☆☆☆

“I was promised my bed in 2 weeks from JustClickBeds,...”

Written on: 16/08/2006 by wendyduddy (3 reviews written)

I was promised my bed in 2 weeks from JustClickBeds, as they had a store locally. Needless to say it took 9 weeks to arrive. All the chasing in the world was pointless, always promising to call back but never did. At one point they even made me call the couriers they use rather than do it themselves! The bed finally arrived but the wrong base, another 9 weeks have gone buy and I'm still waiting for the replacement base… Read Full Review

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☆☆☆☆☆

“Just Click Bed's service _ how about abusive and...”

Written on: 07/02/2006 by hawick (1 review written)

Just Click Bed's service _ how about abusive and unhelpful.
The staff gave us the wrong information about delivery by about six weeks. When we contacted the company to cancel our order the staff, particularly the manager, were beligerent.
When buying on-line from a company you don't know, you rely on some degree of trust.
Wound not recommend anyone buy on-line from this company… Read Full Review

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☆☆☆☆☆

“Justclickbeds were very fast to take my £489. Their...”

Written on: 22/04/2005 by Berlinsky (1 review written)

Justclickbeds were very fast to take my £489. Their estimated delivery periods (as stated in their invoice) was 6 weeks.
10 weeks later I rang them. They promised to ring back, but never did. I e-mailed - that was a great waste of time. When I finally managed to talk to someone, it took him 2 days to contact the factory and find out that they actually stopped manufactoring the bed I wanted.
If you want a bed - do yourselves a favour - don't use justclickbeds. The only thing that clicks there is… Read Full Review

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