Just Click Beds - www.justclickbeds.com

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★★☆☆☆
2.3
46.0% of users recommend this
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Latest Reviews

“After checking lots of web sites I found justclickbeds...”

★★★★★

written by on 30/12/2010

After checking lots of web sites I found justclickbeds the cheapest for the sleepeezee mattress I was after. They took the order and as stated at the time of ordering I recieved a call from sleepeezee the following week to arrange delivery. The delivery was on time even with the bad weather.

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“The bed was ordered on Monday evening and delivered...”

★★★★★

written by on 04/12/2010

The bed was ordered on Monday evening and delivered early Thursday morning despite very bad weather conditions (heavy snowfall). Very happy with the service and the price and quality of the product.

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“Bunks arrived today as arranged by your sales staff....”

★★★★★

written by on 04/12/2010

Bunks arrived today as arranged by your sales staff. Now for the big build. Thanks Justclickbeds

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“Justclick were brilliant with Jim especially so coming...”

★★★★★

written by on 31/10/2010

Justclick were brilliant with Jim especially so coming out on a Sunday (of all days!) to sort out a little problem we had. I can't fault them at all for the help and how responsive they were. If it were bases on one person, Jim holds it together and i'd go back for more business from him. Top stuff!

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“When we ordered the bed we were informed it would take...”

★★★★★

written by fimckenzie on 26/10/2010

When we ordered the bed we were informed it would take 4-6 weeks to come. As the date got closer I contacted Bed city for an update. There was a couple of hitches with the delivery depot saying one thing and my being told another but Bed City were very helpful and ensured the bed and mattress got to us on time. On putting the bed together we found a small piece of damage to the bed end (leather). Considering how easy it would have been for Bed City to say this could have been caused by us when we put it together and there was no proof it was there before etc, we had no problems and they immediately got onto the manufacturers to have a replacement sent. Communications were excellent and we received very impressive customre service throughout the transaction. Very impressed.

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“The bed was delivered on the date specified but when...”

★☆☆☆☆

written by on 13/08/2010

The bed was delivered on the date specified but when we went to put the bed together we found the sides of the frame were missing. I called and was told it was all the manufacturers (Air Sprungs) fault as they had sent the bed out without the sides. I had to wait 4 days for the sides to be delivered. Once the frame was made we realised that 2'6 slats had been sent instead of the 3ft slats needed. I called again. The man I spoke to made it very clear he wanted to go home and actually took a call from his wife and made me wait! He told me he had emailed the supplier (and blamed them) and the new slats would be delivered soon I tried to get a delivery date from him but he wanted to go home!!!! A week later the replacement slats had not arrived so I called Just Click Beds again to chase and was told they had never been sent! They dealt with it swiftly and replacment slats were sent the next day BUT they were 2'6 AGAIN. Called again and was told as it was a Friday I would have to wait till Tuesday for the right size. By this time my son with a heart condition had been sleeping on a mattress on the floor for 16 nights. I explained this was unacceptable and gave them 3 choices 1) they arrange another overnight delivery and I get the right slats on the Saturday 2) They give me a discount on the full price I had paid in full almost 7 weeks previously 3) We dismantle the bed and they give me a FULL refund and collect the bed n the Monday. They opted for no. 3 but will not guantee a collection date and will only give FULL refund if the bed is in perfect condition. They cannot understand why I am unhappy and the manager implied I was a difficult customer. I give up! What happened to Customer Service?

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“I order my bunk bed on sunday. I had a call monday to...”

★★★★★

written by on 03/08/2010

I order my bunk bed on sunday. I had a call monday to arrange delivery and the delivery arrived on Tuesday. Can't find a fault with justclickbeds I would recommend to everyone

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“Fantastic product. Good service. Children very pleased. ”

★★★★★

written by on 28/07/2010

Fantastic product. Good service. Children very pleased.
Would recommend to family and friends

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“I was delighted with the bed I ordered from justclick...”

★★★★★

written by on 03/07/2010

I was delighted with the bed I ordered from justclick beds.

The bed was exactly as described on their site. It was excellent value for money. Delivery was quick and the goods were well packed.

I would definitelt recommend this company.

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“This is the best bed I have ever bought. Amazed at the...”

★★★★★

written by on 21/04/2010

This is the best bed I have ever bought. Amazed at the price as I had checked the price of this bed from other companies and in some cases it was nearly double the price for the very same bed at Just Click Beds. Angus made sure I was kept informed with regard to delivery and it was delivered on time. If you're reading this review with regard to checking out this bed company well you can't go wrong here. Get buying.

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“Excellent service. I needed a bed in a hurry as my...”

★★★★★

written by Chris1900 on 22/01/2010

Excellent service. I needed a bed in a hurry as my inlaws were coming to stay. The bed was delivered when they said it would be and the sales team on the telephone were very understanding and gave an excellent service

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“Despite reading some of the other reviews I went ahead...”

★★★★☆

written by on 29/09/2009

Despite reading some of the other reviews I went ahead & purchased two sets of Joseph Haley drawers from Just Click Beds after being let down by another company that I ordered the same items through. Prior to placing my order I telephoned to enquire if the items were in stock. This was confirmed & delivery advised in 7/10 days. I have to say that I found the person that I spoke to very polite & not at all abrupt as some other people have commented. The price of these items was by far the best that I have seen & I received delivery of the items 17 days after placing my order. The goods were delivered directly by the manufaturer ( Joseph International) & my daughter is delighted by her new furniture. I admit that the website is maybe a little basic but I have not had any problem in contacting the company & my e-mail chasing delivery was reponded to very promptly.

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“Rang Just Click Beds to order a well publicized...”

★★★★☆

written by DonMacKillop on 13/02/2009

Rang Just Click Beds to order a well publicized mattress and pillows,( 600 pounds worth) told it was not readily in stock, advised of an equivalent product in stock, accepted that advice and can honestly say I am absolutely delighted with the alternative, delivered to the Highlands of Scotland amazingly quickly, kept fully briefed on logistics, found sales staff a most helpful individual, I did inquire about some furniture, and was left with no illusions about extended delivery times. Would have no hesitation buying from this company again, in particular stock items.

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“Telephoned to enquire about a cabin bed, was advised...”

☆☆☆☆☆

written by on 04/02/2009

Telephoned to enquire about a cabin bed, was advised delivery would be 3-5 weeks. Placed the order online. I had a phone call a few days later, the sales person (the only one i have ever had any contact with...so much for sales team!!) got me completely mixed up with another customer, couldn't locate my paperwork...not a good start. 3 weeks later i decided to chase our order...was told by the same guy that the goods were delayed because they gave them the wrong colour. So i then questioned the rest of the order, and unbelievably he got that wrong too!! He got very abrupt and said he will cancel the order! Flaming Cheek!! I then went online did a search of this company and found all these reviews....well that was enough for me to cancel. They said they will refund....i am still waiting.

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“They didn't put the order through. we had to ring ...”

☆☆☆☆☆

written by jomeljare on 12/01/2009

They didn't put the order through. we had to ring back several times to get the order processed. When we chased up the manufacturer we where told they had been waiting a month for justclickbeds.com and i had to deal with the silent night direct. One of the worst companies I have dealt with and I am quite a patient person!

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“I ordered a bed frame from them 12 weeks ago and have...”

☆☆☆☆☆

written by on 26/11/2008

I ordered a bed frame from them 12 weeks ago and have still not received it. Every time I phone they have lost the paperwork. Had no problems debiting my account immediately though. Would not use again and would not recommend.

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“I ordered a bed and chest of draws from Just Click...”

★☆☆☆☆

written by on 08/11/2008

I ordered a bed and chest of draws from Just Click Beds in August and was told that they would be delivered by mid to late September. When I rung at the end of September I was told the beds were in the country waiting to go to the warehouse and that they would be at the warehouse on 8th October for delivery the week commencing 13th October. When this date came and went I rung again to be told that the beds were just in the country and would be delivered by the end of October (sounds familiar) when I said that this was the story I was told several weeks ago, I was seemingly abruptly told that 'no-one here would have said that' and that I must have got it wrong, despite both myself and my husband being told the same thing during two separate phone calls! My husband during his phone call was then told that the salesperson he was speaking to would 'personally' call him back the following Thursday to confirm delivery dates. Thursday came and went with no call, so WE again called to check what was happening, to be told 'I never said I would ring you on Thursday, I have a note to say Friday'......After another tiresome phone call we were finally told the furniture was in the warehouse and the salesperson who we had been speaking to 'personally' said they would be delivering in our area on Monday 3rd Nov, which we confirmed three times just to make sure. After waiting in all day on Monday surprise surprise no-one appeared with our furniture. After calling justclickbeds again, we were given the number of the haulage company. On calling the haulage people they said they never had any intention of being in our area on the Monday and could not work out why we were told that by justclickbeds who wouldn't have necessarily known what areas they would be delivering in! It was finally arranged with the haulage firm that they would deliver on Thursday 6th November, which they did...thank god but on opening the the first box, the side of the bed was completely scratched and chipped...here we go again. It was promptly arranged with the haulage company to have the bed re-delivered today, which it has been. We left a message with justclickbeds yesterday advising them what had happened and asking for a phone call back...which we still have not received yet...I would not recommend justclickbeds to anyone due to the awful service we feel we have received.

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“After reading this review page it was with some...”

★★★★☆

written by on 01/11/2008

After reading this review page it was with some trepidation that I phoned an order through to Just Click Beds.
The order was confirmed by Justclickbeds and I have to say that apart from a rather rushed salesman taking the order, my £500 mattress, was delivered, as promised, within 2 working days (it was a stock item).

I phoned on the morning of the delivery to see what time it would arrive and they gave me the carrier's number, who I called. The carrier said it would be a morning delivery and arrived at 11.30a.m.

I emailed Just Click Beds to say thanks, the mattress has arrived and by the way your salesman nearly lost the order and I received a nice reply from the assistant who apologised if he had seemed rushed when taking the order.

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“We had to wait over 4 months for beds which were...”

☆☆☆☆☆

written by reviewer 08 on 09/09/2008

We had to wait over 4 months for beds which were supposed to be delivered after 6 weeks.

Orders were incorrect when received, delivery didn't arrive when promised. All in all I found this to be a disappointing experience.

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“Disappointed with customer service and staff. I was...”

☆☆☆☆☆

written by mike85 on 13/08/2008

Disappointed with customer service and staff. I was quoted a delivery time of 4-6 weeks, it took over 4 months for my bed to be delivered and in that time there were a whole host of problems. Not worth saving a few pennies over.

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