Ideal World Reviews - www.idealworld.tv

★☆☆☆☆
1.1 / 5
934
7% of users recommend this

Summary

Ideal World is a television shopping Channel. You can buy things by phoning up when they show something you would like on the TV. You can find it on Freeview Channel 22, Digital satellite Channel 634, and NTL Channel 855. If you have bought anything or just enjoyed or hated watching the Ideal World shopping Channel then write a review.
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Latest Reviews

★☆☆☆☆

“Took the money, no goodsdelivered, & my account is...”

Written on: 14/11/2017 by MeredithTrujillo (1 review written)

I have ordered and paid for a brother P touch label printer. It seemed to be a great price. I eventually got an email telling me my order no and that the goods had left the warehouse. That's it. Nothing more in two weeks. they ignore my emails and have blocked my account. No doubt they want me to pay their premium rate to speak to them on the phone. I appear to have fallen into the hands of a bunch of artists. Why are they allowed to trade? On the television! I am hoping that they do the same… Read Full Review

Carbow's Comment

Written on: 17/11/2017

Having a similar experience with their ‘sister’ company Create and Craft

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★☆☆☆☆

“Wrong it item delivered, poor customer service.”

Written on: 02/11/2017 by qmDuncan66 (1 review written)

Never again. Refused a refund with an excuse that item despatched although wrong item had been delivered. Advised that when item returned, Refund would take 10 days. Lost over £400. Wish I had read reviews before ordering. Also cost a fortune to ring their call centre and put on hold. Then told by operator that he could not understand what I was worried about… Read Full Review

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★☆☆☆☆

“I bought some waterless car cleaner from Ideal World...”

Written on: 25/10/2017 by Hadassah113 (1 review written)

I bought some waterless car cleaner from Ideal World after watching it on there to channel. The product is really good but then the problems start. Next time I reordered the same product I was asked if I would be interested in joining there rewards club. They said I would get regular offers and potentially save money. I agreed foolishly as the only thing I ever purchase from them is the car cleaner. I new that was a waste of money but put that down to expereance and wrote the money off… Read Full Review

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★☆☆☆☆

“VAX BLADE HOOVER/CUSTOMER SERVICE ”

Written on: 13/10/2017 by flowers50 (1 review written)

I bought this all singing all dancing hoover on flex i pay. This hoover had to go back as the handle was stuck and the filter would not come off. I had to send this hoover back with dust inside of it. I had explained this to customer service and they confirmed that this was OK and a replacement would be sent out. I received my hoover back two weeks later with pictures of the dust being taken out and the handle being removed from the head of the hoover. They then place the dust back inside of… Read Full Review

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★☆☆☆☆

“a waste of time”

Written on: 10/10/2017 by SabrinaSanchez414 (1 review written)

kept me holding ,first on the list,8 mins waiting ,when I got through ,could not help… Read Full Review

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★☆☆☆☆

“Moira c scarflaces”

Written on: 23/08/2017

Ordered these as pack of 4 - 3 arrived, one shedding glitter everywhere. They have not said it is a part order so my word against theirs. They were packed in just the envelope with some leaflets- not even their own plastic bag. It was like getting an eBay parcel! I have emailed customer services and also Moira C but am not hopeful. Cost me £4.95 p&p and return postage for the privilege. Will never use again, EVER… Read Full Review

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★☆☆☆☆

“mr”

Written on: 18/08/2017 by Leslyp162 (1 review written)

loads off rubbish dont buy from them got plants with lifetime guarantee on them 12 months later they all die wouldnt refund me cos its over 12 months and didnt contact sooner can only contact when they die lifetime should mean lifetime not 12 months loads off rubbish… Read Full Review

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★☆☆☆☆

“i phone 5c purchase”

Written on: 07/08/2017 by Mazzi123 (1 review written)

I bought an i phone 5c recently with a 1 year warranty.It developed a fault with the home button so i took it to Apple. Imagine my surprise when they told me it was 3 years old and the warranty had expired. There is a reason they sell stuff cheaper so be very aware before buying. I have contacted customer services so i will write a further review after this… Read Full Review

Dwp1's Response to Mazzi123's Review

Written on: 22/09/2017

I have the same issues with a recently purchased Apple 5c phone. I have decided to return it to Ideal world this week. I await the outcome. I've also written a review which I believe has been posted..... I wonder if IW were aware of these possible issues / age of this phone before offering them to the public.........
D.Prior

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★☆☆☆☆

“Awful delivery”

Written on: 27/07/2017 by Charlottei266 (1 review written)

Ordered item off tv. which fortunately was a sprayer as Hermes the delivery company threw it over the side gate again fortunatley our car was not parked there have tried to contact both Hermes and ideal world but it is quiet difficult to get any answers. It is to say the least disconcerting do not believe will be ordering anything else from them… Read Full Review

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★☆☆☆☆

“WOULD HAVE RECOMMENDED UNTIL THE FOLLOWING.....”

Written on: 09/07/2017 by judylugg (49 reviews written)

SHAME! They now have excellent prices and good Customer Service after being awful several years ago. BUT they have spoiled themselves - bought a pair of shoes online from them last Friday and from about HALF AN HOUR of the order going through, was bombarded with landline calls from them trying to sell me something else under the guise of checking my order! They could perfectly well have sent me an email if they wanted to do this, couldn't they? My daughter then told me that there are numerous… Read Full Review

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★☆☆☆☆

“Customer service”

Written on: 01/07/2017 by 393Crouch (1 review written)

Ideal world must have the worst customer service of any company they are not helpful all they want is your money they don't care about their products they are just a bad company do not use… Read Full Review

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★☆☆☆☆

“I have ordered products before and been happy....”

Written on: 23/06/2017 by MandyByart (1 review written)

I have ordered products before and been happy. However, major issues are abound if you have a problem - so beware. I ordered a product that was buy one get one free - I received one item. In telephoning to remedy the situation I was confronted with a nightmare!!! The first person I spoke to could not understand what I was saying (I speak good English) she put me through to a Supervisor - who virtually told me I was lying and informed me that I would only be receiving the one item - unless I… Read Full Review

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★☆☆☆☆

“Disgusting ”

Written on: 17/06/2017 by KatherineTaylor386 (1 review written)

Just watching ideal extra so phoned to order products Wich is saying £49 -99 they are saying its £69 -99 I've taken photo of telly Wich clearly states it's £49-99 so won't be ordering it spoke to them and told them it's advertizing it at the price I told them and they still saying it's more why advertise one price in telly and when u order it's gone up false advertising disgusting won't be ordering anymore… Read Full Review

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★☆☆☆☆

“disgusting (platinum service) not ”

Written on: 27/04/2017 by SavionCoyle1978 (1 review written)

ordered a chair got email saying on its way 3-5 days, two days later a phone call to say we will contact you next week to arrange delivery, not happy phoned Ideal world @13p per minute, they told me 10-14 days delivery when asked where it said that in my email they told me it does not, after a long & expensive call i cancelled my order they told me upto 5 days for a refund depending on my bank ! will take 48hrs to send email for cancelation. the worst company i have every dealt with. DO NOT USE… Read Full Review

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★★☆☆☆

“vax blade”

Written on: 08/04/2017 by Marlieb175 (1 review written)

hi i bought a vax blade pro and when it arrived it was a vax blade,next model down,which i have kept,but there is no pet/stair tool.i cannot get hold of one neither vax.co.uk or otherwise.this tool along with the promise of it being a vax blade pro made my mind up to purchase this.i have to and fro,ed with ideal world customer services,waste of time.presenters and wording on screen all lies,so buyer beware.tell you anything you want to hear.bunch of liers the lot of them… Read Full Review

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★☆☆☆☆

“Consumer Rights Act”

Written on: 06/04/2017 by ovHarding1946 (1 review written)

Obviously this company does understand or comply with the above Act in the matter of refunds for defective goods. Instead of a full purchase price refund I was offered 75%. Will not buy anything else from them, Trading Standards should investigate them… Read Full Review

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★☆☆☆☆

“On 14th march,they had 'under £20.00 day',I saw an...”

Written on: 02/04/2017 by Snowzi443 (1 review written)

On 14th march,they had 'under £20.00 day',I saw an offer of 4 standard roses with 4 burnished pots £19.99 plus £3.99 p.p. I clicked on 'buy now' where it showed the picture of the roses and pots (item 368503).First they charged me £6.99 p.p (which I did get overcharge of £3.00 refunded eventually,saying it was a technical problem...?).Then the roses arrived ,but no pots.Again I emailed ,theyre saying it wasn't the offer and if I want the pots I have to pay £6.99 p.p!! Luckily I took some… Read Full Review

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★☆☆☆☆

“Purchased Vax solo cordless”

Written on: 31/03/2017 by Brabazon (1 review written)

I purchased a Vax solo cordless on the 21st of March 2017 ideal World took the hundred and 599 immediately and I did not received the Hoover sent them email after email no proper response as the phone number is 25 pence a minute I email them and ask them to call me with no proper response today the 31st of March I phone them and was told that the delivery service had lost the Hoover I demanded immediate refund will never purchase from Ideal World again their loss not mine they need to get a… Read Full Review

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★☆☆☆☆

“WHAT CUSTOMER SERVICE”

Written on: 30/03/2017 by NANAPAULA (1 review written)

CUSTOMER SERVICE A JOKE,CALL CENTRE 13P A MINUTE TO INDIA A JOKE,CUSTOMER FOCUS A JOKE,TIME WAITING FOR A PARCEL THAT HERMES NEVER DELIVERED,THERE IS NO WAY TO COMPLAIN AND GET ANYWHERE WITH IT A JOKE, TIME WAITING FOR PARCEL THAT WASN'T DELIVERED AND RETURNED TO IDEALWORLD THEN HAVE TO WAIT TO BE THEN RETURNED TO ME A JOKE, CANCELLED ORDER BUT HAVE TO WAIT FOR IDEALWORLD TO RECEIVE IT BACK FORM HERMES,(PARCEL THAT WASS NEVER DELIVERED)TO GET MY REFUND A JOKE, NO CUSTOMER CARE OR THOUGHT WHAT… Read Full Review

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★★★★★

“ELIFE ELECTRIC FOLDING BIKE.”

Written on: 27/02/2017

I, ordered two Elife electric folding bikes. one for me and one for my wife, i was informed that it would take upto ten working days to delivery. But to my surprise...one arrived two days later, and the second bike arrived on the third day. Thank you for a speedy service. The bikes look great. Very easy too assemble on the road in less then half an hour. (Just brilliant). the road is our oyster!!… Read Full Review

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