Ideal World Reviews - www.idealworld.tv

★☆☆☆☆
1.2 / 5
7% of users recommend this

Summary

Ideal World is a television shopping Channel. You can buy things by phoning up when they show something you would like on the TV. You can find it on Freeview Channel 22, Digital satellite Channel 634, and NTL Channel 855. If you have bought anything or just enjoyed or hated watching the Ideal World shopping Channel then write a review.
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Latest Reviews

★★★★★

“new gst registration fees”

Written on: 29/08/2020 by Saiparbha (41 reviews written)

Apply GST registration online. One of our GST Experts will call you and clarify all your doubts. And then we will get your Online GST Registration done. We are no. 1 GST number online registration cheap gst registration,charges for gst registration,gst registration filing,gst registration rate gst registration lowest price,gst number online registration,gst registration center chennai,gst registration in tamilnadu,apply gst registration online,gst registration agent near me,new gst registration… Read Full Review

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★☆☆☆☆

“electro townmaster ebike”

Written on: 10/08/2020 by adriansmall (1 review written)

I ordered and paid for an Electro Townmaster ebike on the understanding that if not suitable, I could return the goods within the specified 60 days period. After several short tests, I realised that it was not suitable for my requirements. I contacted the returns department and explained my concern and that I would like to return it. The person I spoke to requested that it be sent back in the original packing. I explained that I did not have the box it came in because I had no room to store it… Read Full Review

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★☆☆☆☆

“Hopeless company and no customer service at all”

Written on: 05/06/2020 by Karli163 (1 review written)

They only have premium rate telephone numbers. If there is a problem and every time I have bought anything there has been - there is no one to help you or take your complaint. Avoid this company at all costs… Read Full Review

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★☆☆☆☆

“THEY TAKE YOUR MONEY BUT DO NOT SEND YOUR GOODS! ”

Written on: 13/04/2020 by avRoche279 (1 review written)

I placed an order on 30.3.20 for a exercise bike. I was advised it would be with me within 5 working days. It has nearly been 3 weeks and still no sign of my bike. I have been emailing them daily. Most emails get ignored. Others say they are trying to track it. No tracking number has ever been recieved. I recieved the following email response back from them over a week ago... "Since the order was a dispatch from the supplier warehouse we are unable to track the parcel as confirmed by them the… Read Full Review

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★☆☆☆☆

“I didn't want a refund !!! ”

Written on: 03/04/2020 by Ang3 (1 review written)

I didnt want a refund just the other offer that goes with my first item. They refunded and I missed the offer !!! I told them in an email and message 7 time!!! Below average customer Services which you need to look at as people are going though enough at the moment !!!! Shame on you all. Never will I order again… Read Full Review

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★☆☆☆☆

“customer service pathetic ”

Written on: 18/10/2019 by valeboy (1 review written)

I recently bought a stk phone on flexi pay ive not paid it fully yet and the phone has developed three faults after sending many emails getting pushed from email to email different services and phone calls at 30 pence a minute . I do not want the phone I want a refund but they will not give me one as they have a fourteen day returns policy what a joke .Iam truly disgusted with the service I have received but I bet they take my final payment on a phone that dos nt work properly ideal world sort… Read Full Review

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Was this review helpful? 6 0
★☆☆☆☆

“Blocked ”

Written on: 05/08/2019 by Eustonstation (1 review written)

I’ve been an in and out with this company for years and constantly have bad service with phones calls costing to customer service at 13 pence a minutes dearer then any other company that offer freephone . Always paid but unable as a pensioner to transfer funds in my bank as unwell so today phoned them to pay last instalments on 3 easy payments as I’ve never owed any money and they have blocked me till 24 hours .so I cannot make an order that does not need 3 easy payments so what’s your… Read Full Review

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Was this review helpful? 6 1
★☆☆☆☆

“ideal world”

Written on: 18/07/2019 by shanna12345 (1 review written)

i recently purchased some hair product from ideal world and was told 3 to 5 working days to arrive only nothing arrived so i rang them to be told they would chase it up and get back to me within an 1 hour then over 2 hours past nothing so i rang them again to be told its on route and should be with me between 11 and 1 why fob me off in the first place and why say 3 to 5 days when it takes more like 7 orr and im still waiting for my goods to arrive would not shop on here again or recommend them… Read Full Review

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★☆☆☆☆

“Really poor service”

Written on: 15/07/2019 by Beverleykeany (1 review written)

I made an order for two dresses two pairs pants and some shoes for my holidays all arrived I tried on one pair pants and one dress. As they fit I packed them all in my case and went on holiday, a dress for each evening and a selection of tops on holiday I opened the second dress on the night I wanted to wear it to find they had sent a top, so I had to go out to local shops to find a plus size dress which was hard in a small Greek village, I reng when home to tell them if there mistake and… Read Full Review

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★☆☆☆☆

“Threatened me with Court Action as they could't access...”

Written on: 02/06/2019

Stear clear of this Company. The Customer Service department need to take a leaf out of Q.V.C.'s way of working and how to treat customers. Looks like Ideal World and I are going to end up in Court. They sent me a letter yesterday, threatening me with legal action as they have been unsuccessful in taking a payment from my bank. Unfortunately I didn't realise my Card recently expired. Ideal world tell me this is their 2nd attempt at trying for payment, which is lies. They then say if i fail to… Read Full Review

Toomanydogs's Comment

Written on: 15/12/2019

I sat in my bank card as i got in car. Had to get a new one. Didn't occur to me there would be problems with payments. Qvc contacted me i apologized and payment was taken.
Ideal world refused to believe me. I didn't at that point have a new card. Said id send a cheque. Refused it but i sent it anyway as a payment is a payment. They sent it back and got debt collectors on to me. No room for discussion. Justt wanted new card details. At this point i was not happy about giving them card details. I resent cheque as full and final payment.
After 6 years yep 6 years they finally gave up.
Ah you say you didn't pay last instalments. But i had because a different order never arrived for which I'd paid in it's entirety.
Kept firm. I kept saying please take me to court. I have the cheque you won't accept and at the same court case can we discuss the goods that never turned up for which I've never had a refund.
Yep 6 years. It got quite comical. I asked them several times to produce copies of their paperwork. They never did.
Thought intimidation would work but i never refused to pay. Never was unable to pay.
Accidents to bank cards happen. Puppy chewed one a few months ago. It doesn't show unwillingness to pay.
Absolute rubbish company. I informed theirs and mine trading standards.
Company run by monkeys i think.

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Toomanydogs's Comment

Written on: 15/12/2019

I sat in my bank card as i got in car. Had to get a new one. Didn't occur to me there would be problems with payments. Qvc contacted me i apologized and payment was taken.
Ideal world refused to believe me. I didn't at that point have a new card. Said id send a cheque. Refused it but i sent it anyway as a payment is a payment. They sent it back and got debt collectors on to me. No room for discussion. Justt wanted new card details. At this point i was not happy about giving them card details. I resent cheque as full and final payment.
After 6 years yep 6 years they finally gave up.
Ah you say you didn't pay last instalments. But i had because a different order never arrived for which I'd paid in it's entirety.
Kept firm. I kept saying please take me to court. I have the cheque you won't accept and at the same court case can we discuss the goods that never turned up for which I've never had a refund.
Yep 6 years. It got quite comical. I asked them several times to produce copies of their paperwork. They never did.
Thought intimidation would work but i never refused to pay. Never was unable to pay.
Accidents to bank cards happen. Puppy chewed one a few months ago. It doesn't show unwillingness to pay.
Absolute rubbish company. I informed theirs and mine trading standards.
Company run by monkeys i think.

Reply to this comment

Toomanydogs's Comment

Written on: 15/12/2019

I sat in my bank card as i got in car. Had to get a new one. Didn't occur to me there would be problems with payments. Qvc contacted me i apologized and payment was taken.
Ideal world refused to believe me. I didn't at that point have a new card. Said id send a cheque. Refused it but i sent it anyway as a payment is a payment. They sent it back and got debt collectors on to me. No room for discussion. Justt wanted new card details. At this point i was not happy about giving them card details. I resent cheque as full and final payment.
After 6 years yep 6 years they finally gave up.
Ah you say you didn't pay last instalments. But i had because a different order never arrived for which I'd paid in it's entirety.
Kept firm. I kept saying please take me to court. I have the cheque you won't accept and at the same court case can we discuss the goods that never turned up for which I've never had a refund.
Yep 6 years. It got quite comical. I asked them several times to produce copies of their paperwork. They never did.
Thought intimidation would work but i never refused to pay. Never was unable to pay.
Accidents to bank cards happen. Puppy chewed one a few months ago. It doesn't show unwillingness to pay.
Absolute rubbish company. I informed theirs and mine trading standards.
Company run by monkeys i think.

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Was this review helpful? 3 0
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★☆☆☆☆

“The Worst Online Shopping Company Ever - Do Not Use...”

Written on: 17/05/2019 by MartynRees (1 review written)

Mathey-Tissot Watch Disaster! One Star is far too generous for this complete shower of anti-customer service, insensitive Company falsely parading as having their customers best interests and issues at heart. This Company are a total disgrace with a customer service department that you have to pay premium rates to contact incurring yet more costs with nothing being resolved. So, I ordered a Mathey-Tissot Watch on 20th April but could not checkout my basket, I received a telephone call from… Read Full Review

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★☆☆☆☆

“Shocking Customer Service”

Written on: 08/03/2019 by Joff (24 reviews written)

I have ordered a number of things from Ideal World and thought them to be good until I encountered my first faulty product. I took advantage of their half price Dormeo mattress. I was delighted with the product, very comfortable and offered me a good night's sleep. However, I soon noticed a groove appearing in one corner that was getting longer. I decided after 3 months to contact Ideal World to seek a replacement as the goods were clearly faulty. I even supplied pictures but all I got was the… Read Full Review

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Was this review helpful? 7 0
★☆☆☆☆

“very bad service ”

Written on: 28/05/2018 by rumsum (1 review written)

I ordered a tissot watch 19/5/18 and told dispatched in 3 to 5 days nothing received. then told 7 days nothing received.spent over £20 past week chaseing it.told today it's been lost by courier. it's cancelled as no more in stock. and got to wait 10days to get money back. be warned don't by from this company… Read Full Review

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★☆☆☆☆

“DO NOT ORDER OF THESE THEY WILL HAVE YOU OVER THEY...”

Written on: 02/05/2018 by splinterdick (1 review written)

DO NOT ORDER OF THESE THEY WILL HAVE YOU OVER THEY JUST SENT ME THIS they said they sent me 3 letters warning me of none payment this was due to no change on new card they in fact sent me one letter from dedt collectors was not happy with there emails so rang there complaints department nice lady but still had to pay £18 more still least it is payed****** just sent me email ** Thank you for taking my call earlier today**.I can confirm that you have paid £37.99 for the final instalment of… Read Full Review

Ihatecancer's Response to splinterdick's Review

Written on: 14/05/2019

I have just had the same, but I am billing them back for admin and phone charges with an invoice and if they don't pay I am threatening them with debt agency, you can do that and if you didn't sign a contract you don't have to pay admin fees.

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★★★★★

“never take negative reviews literally ”

Written on: 19/04/2018 by AnthonyDxx (1 review written)

I was watching ideal world on tv and saw a phone i liked so i ordered it. as i first time customer i looked at reviews on various review sites and got slightly worried as many were negative. however i found the whole experience very professional. i ordered my phone on monday the 16th. i was kept informed everyday on my item status via emails. i received my phone on thursday. and it is exactly as i saw on tv. i will be shopping again with ideal world. totally a first class experience. so never… Read Full Review

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★☆☆☆☆

“Very poor customer service”

Written on: 08/03/2018 by Exmember (1 review written)

Unfortunately my item didn’t arrive owing to bad weather ... it happens and I completely understand this. However, i object to having to spend an outrageous amount of money dialling their premium rate number (pressing buttons that weren’t registering) in order to speak to someone that can sort my non delivery. I probably paid for the non delivered item all over again in fact! I had two prior online chats which did’t resolve anything, just shifted responsibility over to Hermes and… Read Full Review

Sambosdyk's Response to Exmember's Review

Written on: 01/05/2018

Hi I've been told twice my delivery has been left in out building but as there no outbuilding at where I live

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★☆☆☆☆

“The old switcharoo ... ”

Written on: 05/03/2018

I ordered the Cookshop Fiona range 6 piece insulated dishes, they look great on the TV show emblazoned with the Cookshop badge on the side, when mine arrived they are plain white, the food will stay hot-ish for about an hour and not the 3/4/5 hours that we are told about, I have emailed Ideal but no reply at all, there are so many negative reviews about this company that you would have thought that trading standards or the advertising standards authority should have taken steps to stop them… Read Full Review

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★★★☆☆

“Thought they was good now changed my mind”

Written on: 13/02/2018 by iiMcLeod459 (1 review written)

I bought the Drillall drill bits for my husbqnd as a xmas present. Hes just used one of the so called fantastic hard tipped drills and it burnt off in seconds.Just tried to email them but will not go through to them so I suppose they want you to phone. I never had trouble before but just looked at the phone options which are hiked up so thats bad for customers needing to contact them. Not worth paying the return postage so will ensure I never use them again. … Read Full Review

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★☆☆☆☆

“Disgraceful service”

Written on: 06/02/2018 by Crafter60 (1 review written)

On the 9th January I ordered the bog off deal of a brother embroidery machine with a free scan and cut. The scan and cut arrived but no machine. I waited a few days then contacted ideal world especially as they had taken full payment from my credit card. I had requested the flexi pay! They eventually said they were unable to send the machine as they were out of stock BUT I could purchase the scan and cut. I said no it could go back. Still waiting for it to be collected. Customer service waste… Read Full Review

1St2Thebar's Response to Crafter60's Review

Written on: 09/02/2018

Expansion if you've time.

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★★★★★

“customer service a joke”

Written on: 22/01/2018

Ordered nuu phone in Sept was faulty sent it back didn't get money back tried all ways to get in touch with customer service but haven't had any replies am now going to ombudsman do not buy from idesl world non existent service … Read Full Review

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