Ideal World Reviews - www.idealworld.tv

★☆☆☆☆
1.2 / 5
7% of users recommend this

Summary

Ideal World is a television shopping Channel. You can buy things by phoning up when they show something you would like on the TV. You can find it on Freeview Channel 22, Digital satellite Channel 634, and NTL Channel 855. If you have bought anything or just enjoyed or hated watching the Ideal World shopping Channel then write a review.
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Latest Reviews

★☆☆☆☆

“very bad service ”

Written on: 28/05/2018 by rumsum (1 review written)

I ordered a tissot watch 19/5/18 and told dispatched in 3 to 5 days nothing received. then told 7 days nothing received.spent over £20 past week chaseing it.told today it's been lost by courier. it's cancelled as no more in stock. and got to wait 10days to get money back. be warned don't by from this company… Read Full Review

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★☆☆☆☆

“DO NOT ORDER OF THESE THEY WILL HAVE YOU OVER THEY...”

Written on: 02/05/2018 by splinterdick (1 review written)

DO NOT ORDER OF THESE THEY WILL HAVE YOU OVER THEY JUST SENT ME THIS they said they sent me 3 letters warning me of none payment this was due to no change on new card they in fact sent me one letter from dedt collectors was not happy with there emails so rang there complaints department nice lady but still had to pay £18 more still least it is payed****** just sent me email ** Thank you for taking my call earlier today**.I can confirm that you have paid £37.99 for the final instalment of… Read Full Review

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★★★★★

“never take negative reviews literally ”

Written on: 19/04/2018 by AnthonyDxx (1 review written)

I was watching ideal world on tv and saw a phone i liked so i ordered it. as i first time customer i looked at reviews on various review sites and got slightly worried as many were negative. however i found the whole experience very professional. i ordered my phone on monday the 16th. i was kept informed everyday on my item status via emails. i received my phone on thursday. and it is exactly as i saw on tv. i will be shopping again with ideal world. totally a first class experience. so never… Read Full Review

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★☆☆☆☆

“Very poor customer service”

Written on: 08/03/2018 by Exmember (1 review written)

Unfortunately my item didn’t arrive owing to bad weather ... it happens and I completely understand this. However, i object to having to spend an outrageous amount of money dialling their premium rate number (pressing buttons that weren’t registering) in order to speak to someone that can sort my non delivery. I probably paid for the non delivered item all over again in fact! I had two prior online chats which did’t resolve anything, just shifted responsibility over to Hermes and… Read Full Review

Sambosdyk's Response to Exmember's Review

Written on: 01/05/2018

Hi I've been told twice my delivery has been left in out building but as there no outbuilding at where I live

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★☆☆☆☆

“The old switcharoo ... ”

Written on: 05/03/2018

I ordered the Cookshop Fiona range 6 piece insulated dishes, they look great on the TV show emblazoned with the Cookshop badge on the side, when mine arrived they are plain white, the food will stay hot-ish for about an hour and not the 3/4/5 hours that we are told about, I have emailed Ideal but no reply at all, there are so many negative reviews about this company that you would have thought that trading standards or the advertising standards authority should have taken steps to stop them… Read Full Review

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★★★☆☆

“Thought they was good now changed my mind”

Written on: 13/02/2018 by iiMcLeod459 (1 review written)

I bought the Drillall drill bits for my husbqnd as a xmas present. Hes just used one of the so called fantastic hard tipped drills and it burnt off in seconds.Just tried to email them but will not go through to them so I suppose they want you to phone. I never had trouble before but just looked at the phone options which are hiked up so thats bad for customers needing to contact them. Not worth paying the return postage so will ensure I never use them again. … Read Full Review

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★☆☆☆☆

“Disgraceful service”

Written on: 06/02/2018 by Crafter60 (1 review written)

On the 9th January I ordered the bog off deal of a brother embroidery machine with a free scan and cut. The scan and cut arrived but no machine. I waited a few days then contacted ideal world especially as they had taken full payment from my credit card. I had requested the flexi pay! They eventually said they were unable to send the machine as they were out of stock BUT I could purchase the scan and cut. I said no it could go back. Still waiting for it to be collected. Customer service waste… Read Full Review

1St2Thebar's Response to Crafter60's Review

Written on: 09/02/2018

Expansion if you've time.

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★★★★★

“customer service a joke”

Written on: 22/01/2018

Ordered nuu phone in Sept was faulty sent it back didn't get money back tried all ways to get in touch with customer service but haven't had any replies am now going to ombudsman do not buy from idesl world non existent service … Read Full Review

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★☆☆☆☆

“STK LIFE 5 REPLACEMENT IN TIME FOR CHRISTMAS 2017!!!”

Written on: 24/12/2017 by XAMAN (1 review written)

Spoke with member of Technical staff, outlined problem, told to return product to Idealworld TV via toyou service via ASDA. Sent on 15/12/2017 @ 14:16 and to date NO RESPONSE!!!! According to tracking ID it has been delivered to Idealworld TV some considerable time ago. Customer Service is a joke. Have you tried to contact them??? You have a better chance of winning the lottery!!!!! Come on Idealworld, whatever happened to "the customer is always right"? Have you NEVER heard of TODAYS… Read Full Review

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★☆☆☆☆

“Never agiain rubbish”

Written on: 12/12/2017 by wbCantuItalian217 (1 review written)

Ordered green 2000 heater as yet not come 10 days later keep being told wait 48 hours as left the wear house and will be you soon paid 250 in full. I must be a clown and stupidest Pierson. I can see from tracking it's left the wear house I can read.that no good to me. When asked about a refund told no wait it will be with in 48 hour their that number again 48.DONT USE. Am of to trading standered tomorrow… Read Full Review

Sambosdyk's Comment

Written on: 01/05/2018

Twice I've been let down with ideal world I will not be useing them again

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★☆☆☆☆

“Don't buy anything from this lot, you think you have a...”

Written on: 11/12/2017 by jonathanflynn (1 review written)

Bought something that was the lowest price ever and then they reduced it further. This was with 7 days I expected them to refund the difference, but the wouldn't. Buy the product from a more reputable retailer. Advice: AVOID AVOID AVOID !!!!!… Read Full Review

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★☆☆☆☆

“Mobile phone”

Written on: 02/12/2017 by Dariusl365 (1 review written)

Got a duel sim phone was faulty so returned it as they said now they are refusing to refund me my money as they say it's not in there where house yet they have been given tracking number I wouldn't use or trust them again… Read Full Review

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★☆☆☆☆

“Took the money, no goodsdelivered, & my account is...”

Written on: 14/11/2017 by MeredithTrujillo (1 review written)

I have ordered and paid for a brother P touch label printer. It seemed to be a great price. I eventually got an email telling me my order no and that the goods had left the warehouse. That's it. Nothing more in two weeks. they ignore my emails and have blocked my account. No doubt they want me to pay their premium rate to speak to them on the phone. I appear to have fallen into the hands of a bunch of artists. Why are they allowed to trade? On the television! I am hoping that they do the same… Read Full Review

Carbow's Comment

Written on: 17/11/2017

Having a similar experience with their ‘sister’ company Create and Craft

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★☆☆☆☆

“Wrong it item delivered, poor customer service.”

Written on: 02/11/2017 by qmDuncan66 (1 review written)

Never again. Refused a refund with an excuse that item despatched although wrong item had been delivered. Advised that when item returned, Refund would take 10 days. Lost over £400. Wish I had read reviews before ordering. Also cost a fortune to ring their call centre and put on hold. Then told by operator that he could not understand what I was worried about… Read Full Review

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★☆☆☆☆

“I bought some waterless car cleaner from Ideal World...”

Written on: 25/10/2017 by Hadassah113 (1 review written)

I bought some waterless car cleaner from Ideal World after watching it on there to channel. The product is really good but then the problems start. Next time I reordered the same product I was asked if I would be interested in joining there rewards club. They said I would get regular offers and potentially save money. I agreed foolishly as the only thing I ever purchase from them is the car cleaner. I new that was a waste of money but put that down to expereance and wrote the money off… Read Full Review

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★☆☆☆☆

“VAX BLADE HOOVER/CUSTOMER SERVICE ”

Written on: 13/10/2017 by flowers50 (1 review written)

I bought this all singing all dancing hoover on flex i pay. This hoover had to go back as the handle was stuck and the filter would not come off. I had to send this hoover back with dust inside of it. I had explained this to customer service and they confirmed that this was OK and a replacement would be sent out. I received my hoover back two weeks later with pictures of the dust being taken out and the handle being removed from the head of the hoover. They then place the dust back inside of… Read Full Review

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★☆☆☆☆

“a waste of time”

Written on: 10/10/2017 by SabrinaSanchez414 (1 review written)

kept me holding ,first on the list,8 mins waiting ,when I got through ,could not help… Read Full Review

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★☆☆☆☆

“Moira c scarflaces”

Written on: 23/08/2017

Ordered these as pack of 4 - 3 arrived, one shedding glitter everywhere. They have not said it is a part order so my word against theirs. They were packed in just the envelope with some leaflets- not even their own plastic bag. It was like getting an eBay parcel! I have emailed customer services and also Moira C but am not hopeful. Cost me £4.95 p&p and return postage for the privilege. Will never use again, EVER… Read Full Review

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★☆☆☆☆

“mr”

Written on: 18/08/2017 by Leslyp162 (1 review written)

loads off rubbish dont buy from them got plants with lifetime guarantee on them 12 months later they all die wouldnt refund me cos its over 12 months and didnt contact sooner can only contact when they die lifetime should mean lifetime not 12 months loads off rubbish… Read Full Review

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★☆☆☆☆

“i phone 5c purchase”

Written on: 07/08/2017 by Mazzi123 (1 review written)

I bought an i phone 5c recently with a 1 year warranty.It developed a fault with the home button so i took it to Apple. Imagine my surprise when they told me it was 3 years old and the warranty had expired. There is a reason they sell stuff cheaper so be very aware before buying. I have contacted customer services so i will write a further review after this… Read Full Review

Dwp1's Response to Mazzi123's Review

Written on: 22/09/2017

I have the same issues with a recently purchased Apple 5c phone. I have decided to return it to Ideal world this week. I await the outcome. I've also written a review which I believe has been posted..... I wonder if IW were aware of these possible issues / age of this phone before offering them to the public.........
D.Prior

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