Haven Holidays, Lakeland Reviews

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★★★☆☆
2.7 / 5
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  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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Haven Holidays, Lakeland
Haven Holidays, Lakeland
Haven Holidays, Lakeland
Haven Holidays, Lakeland

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Latest Reviews

★★☆☆☆

“Touring caravan pitch is a diabolical there are in a...”

Written on: 31/07/2017 by Eugeneg29 (1 review written)

Just returned from lakeland holiday resort in my touring caravan touring pitches are a disgrace potholes it is an absolute mess we were talking to some of the caravanners you left three days early in disgust every think is money £12 for half an hour to go on the board on the lake £12 to hire a pedal go-kart for pound to go to the disco in the pool there is at least anything free The entertainment for children was good but for Donald's entertainment at 9:15 till 10 o'clock was shocking… Read Full Review

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★☆☆☆☆

“poor”

Written on: 15/06/2016 by Austinfq51 (1 review written)

On arrival was told I needed passes cost me £97 but not once was I asked to show them on returning home contacted Haven but no response grandchildren were bored you had to pay for most things never go again very poor… Read Full Review

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★★☆☆☆

“how its changed”

Written on: 23/09/2013 by peepey (1 review written)

went to this park 25 years ago, how its changed, entertainment then excellent, entertainment now, TERRIBLE,,, on arrival, caravan fine, one of the top models, but had to call cleaner back as it wasnt up to scratch, restaurant pleasantly surprised, food very nice, although husband said it was liking sitting in a mcdonalds lol, staff very very helpful and friendly, BUT we all dont like football blaring out when you are trying to chat and have a meal,. entertainment as i have said, was… Read Full Review

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★★☆☆☆

“Worst Haven caravan park I've been to”

Written on: 05/07/2013 by dickie54 (1 review written)

Looked forward to the holiday with my 9 year old granddaughter. Reception, although 3 people behind the desk only 1 dealt with the new arrivals, with the result a build up of people waiting to get their accommodation, not a good start. Caravan was good, clean and tidy and reasonably equipped. Children's facilities were pathetic, the pool very basic unless you were prepared to pay for scuba, water walking or aqua sport which were expensive for the length of time given. All outside activities… Read Full Review

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★★★★☆

“Great site !!”

Written on: 04/06/2013

Just returned from a long weekend break, wish we had booked for longer but then again the weather was great every day so that obviously makes a big difference. On arrival there was a small queue for key pickups but the staff were very efficient and very pleasant and cheerful. There was a big monkey talking to the kids and handing out lollipops to keep them entertained while we waited at reception. Our particular caravan was amazing it was a privately owned one, beautifully and tastefully… Read Full Review

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★★★★★

“fantastic family holiday,carnt wait to go back”

Written on: 26/05/2013

i have no complaints at all about lakeland leisure park, every member of staff i came across were pleasant and helpfull. my 13 year old daughter and i found something to do everyday, and every night in the live lounge was great we were not bored once, the funstars were lovely to me and my daughter i am shy but they got me up on the dancefloor and participating in everything. the holiday park as a whole was set out lovely and was immaculate in all areas,our caravan was perfect too everything we… Read Full Review

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★☆☆☆☆

“stay away from lakeland haven”

Written on: 12/05/2013

terrible . kids bored . no slide in pool . staff cant be bothered . expensive. . site really run down . coffee machine broke ..have to walk into arcade to get to anything. . my daughter was told to ait down by staff and so rude ..fun stars ??? . haven gone right down hill. wouldnt.book again. everything for kids is money.money...and food !!! sooo expensive . better go all inclusive abroad . you have been warned ..lakeland haven so.poor and rude staff that would rather chat at the bar… Read Full Review

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★★★★★

“Great family holiday”

Written on: 22/04/2013 by Pixie2003 (1 review written)

Amazing holiday, caravan was immaculate and facilities was great. Excellent for families plenty to do. Every member of staff was pleasant and helpful. Can't wait to return. Kids were entertained by the fun stars and evening entertainment was enjoyable. Beds were comfortable and caravan had everything we needed. Resteraunts had plenty of choice and were reasonably priced and tasted great. Swimming pool was clean and loads of kids daytime activities to do. 5* well deserved… Read Full Review

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★★★★★

“Fantastic all rounder, good value, clean, and smiley staff”

Written on: 05/04/2013

Never have we been to a Haven before now, always, pontins and Butlins, i am the worse critic and i couldn't fault it, Food was fantastic, presentation of food excellent, and tasted delicious, Staff very friendly, Archery and Fencing,Aquajets, excellent instructions, not a have a go type of activity, proper training by experts, Funstars were lovely and helpful, powerful dances, kids loved it, the shows were great and very well planned.accomodation was lovely, glad we had the central heating… Read Full Review

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★★★☆☆

“RATS ON THE SITE!!!!”

Written on: 24/08/2012

I don't like to moan, but every night a rat came in to our tent and stole our food,so one tip put all your food were a rat can't reach! The ladies toliets has a glass window on an angle, so you could see anyone on the toliet if you looked up. But it was a nice site and good activites to amuse kids and adlts. The staff could improve in manners greatly. Go to this site, it's nice if you don't mind rats. A spar near by to shop at. I wish I would have known about the food as it was… Read Full Review

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★☆☆☆☆

“contaminated beer”

Written on: 04/08/2012 by billybob55 (1 review written)

My partner and myself visited the park to look at the facilities with a view to taking our sons there at the end of august for a short holiday. We had a walk around the park, then decided to have a drink in the bar.After being served we sat down and looked through the menu,we then decided to order some food and have another drink with our meal.when i got near the end of my drink i got a mouthful of cigarette tobacco and there was a butt floating in the bottom of the glass.I immediately informed… Read Full Review

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★★★★★

“Don't listen to other reviews they are sad...”

Written on: 15/07/2012

We like you, booked lakeland and then read all these reviews saying bad service and we were a little bit worried. I strongly disagree with every single bad review regarding Lakeland it was fantastic one of the best parks, I have ever been to and I have been to more than i can remember. Our stay was the most chilled out break ever, we made a point of trying everything the park could offer and the pool is brand new, the showers and toilets are brand new entertainment was great something for… Read Full Review

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★★★☆☆

“Respond to Customer Comments”

Written on: 12/07/2012 by mcmcconnell (1 review written)

Second visit to Lakeland and although we enjoyed ourselves had a few disappointments and des[pite handing in our customer comment questionnaire have yet to receive a reply! 1. Caravan was tired and tatty looking. Leak in toilet so it smelled of dampness and floor was wet. Reported it and had a repair done but was still the same when we left even although the window was open wide all weekend. 2. Lack of basic essential equipment i.e. no teapot, fish slice, soup ladle, tongs. No trays for… Read Full Review

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★★★★☆

“Excellent base for lakes”

Written on: 27/06/2012

Excellent holiday park, easy seamless booking and registration/checkin when onsite. Caravan spotless (we booked a Delux Plus) it was lovely and clean and very spacious, offered everything we needed. We were a family - 2 parents, a 2 year old and 2 grandparents - so I did think 4 adults and a little one would feel cramped. But no, plenty of space. Great base for the Lakes, steam train at Haverthwaite a must for all the family - goes direct to Windermere Lakeside - so can catch a boat then into… Read Full Review

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★★★★☆

“Haven Lakeside, Loved it”

Written on: 14/10/2011 by Melcardy (1 review written)

Just returned back from Haven Lakeside, me, partner and 7 month old baby. The check in was so quick and easy, literally took 2 mins and then off to find our caravan. We booked a prestige caravan but ended up getting more of a platinum caravan so even better! We were on the Golf Complex site with our own parking driveway and the caravan was excellent with en-suite + full bathroom with bath and shower. Kitchen with absolutely everything required and a lounge with a 3 piece suite and patio doors… Read Full Review

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★☆☆☆☆

“haven or hell”

Written on: 20/08/2011 by joanna41 (1 review written)

Just returned from what I can only discribe as a nightmare. Caravan was filthy. Ripped lino on floor cracked sink in bathroom. Empty drinks bottle under bed, curtains different lengths hanging by hardly any curtain hooks, dead flies on surfaces, hair of every description also on surfaces. Bed linen ripped. All this for 700 pounds. Went to reception to complain and perhaps be moved and was greeted by the receptionist smiling telling us sorry we are fully booked. Did not seem to care and got… Read Full Review

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★★☆☆☆

“not for us”

Written on: 19/08/2011 by paul_br (1 review written)

Just returned from a few days at this site. Site was clean and tidy. There was a Spar shop at entrance which stocked a reasonable selection of basic food and drink. Platinum van excellent except the decor which was brown and awful including ghastly rugs. Building site behind some platinum vans (including ours) with operating machinery 9am to 5pm mon-fri. Staff powerless to help. From our perspective the complex at the front of the site was terrible - only entrance via amusement arcade, kids… Read Full Review

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★★☆☆☆

“awful”

Written on: 07/08/2011 by catherinemnolan (1 review written)

arrived at park entrance very clean and park well kept ,some roads rough and need to be resurfaced.collected our key and went to mobile a prestige 2011 model,but looked like a 1960s decorate yuk.clean but beds very bad .went up to complex and oh such a depressed place,food was like reheated food ,staff didnt understand what we were saying and had to get english speaking staff to us.out of the whole complex only 4 staFF were friendly, the rest had no manners or freindlyness like the didnt like… Read Full Review

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★★★☆☆

“Family Summer Holiday”

Written on: 30/07/2011 by happyday (1 review written)

We had booked a private hire caravan at the LAKELANDS HOLIDAY PARK not through Haven. We nearly drove past the end of the road where the park was as it was not well sign posted, only sign we seen was the one right at the end of the road which only showed a caravan and a 1 mile. When we arrived we went to reception to check in and not the normal check in the family bar area. Staff were helpful enough as we had been given all the information from the owner of the caravan. We did have a problem… Read Full Review

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★★★★★

“lakelands brilliant value for money”

Written on: 20/07/2011

just went for a long weekend, Great value for money for visiting area as 5 of us stayed in a 8 berth superior caravan with free evening entertainment thrown in, 2 live bands Poker face + Relentless were both good + circus was brilliant and of course the funstars kept the kids entertained with all the dance routines,the park was clean and staff friendly.. they even had a tabletop sale and farmers market on sunday so topped up on books.. the only let down was the weather...but it stayed dry… Read Full Review

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