Haven Holidays, Haggerston Castle Reviews

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★★☆☆☆
2.3 / 5
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  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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Haven Holidays, Haggerston Castle
Haven Holidays, Haggerston Castle
Haven Holidays, Haggerston Castle
Haven Holidays, Haggerston Castle

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Latest Reviews

★★☆☆☆

“Dirty ”

Written on: 04/06/2019 by Dartsblades1971 (1 review written)

Hi me and my husband and 2 children stayed on the touring site toilets and shower blocks was very dirty young girls sat in the toilet block smoking singing and giggling when u walked in to use the toilet and showers all day long they where in there when to the club house on the night which is very clean and good entertainment on we enjoyed it came back to our motor home to find people parting to 4 in the morning rang security but they did not come so we had no sleep that night my husband went… Read Full Review

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★★★★☆

“Wonderful park with lots to do”

Written on: 05/07/2017 by Suzanne1958 (1 review written)

Lots happening and setting is breathtaking. Caravan clean and exceeds what I imagined. Staff friendly and welcoming and the complaints lady fixed my small problem within the same day. Entertainment staff work so hard and they kept the kids busy. Pool could be bigger but all in all a happy customer and will return… Read Full Review

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★★★★☆

“Great family fun”

Written on: 20/07/2016 by yoSaunders356 (1 review written)

Arrived july 2016 had to wait for over an hour for keys not a great start when you have kids caravan was lovely up at badgers lodge television was very small and dinning table was only for four when we were four adults and two kids it was along walk to complex but it was lovely an quiet the activities were well done the instructors were good and pleasant the swimming pool team were very nice i think it would be a good idea to have the boats and bikes opened for longer not everyone goes into the… Read Full Review

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★☆☆☆☆

“Avoid like the plague!!!”

Written on: 01/05/2016 by Yatesqs230 (1 review written)

Avoid like the plague!!! Worst holiday I've ever experienced. Perfect if your a chavvy family who like to let your hoards of kids run loose while you get drunk in the pub. Greeted on the door by a bouncer searching the lady in front of us bag. 2 adults and our 3 year old and Had to pay £60 to get into the complex to find out it's basically just an arcade run riot by 7 year olds in crop tops and full make up and groups of young lads who think they own the place. Went into the pool to find it… Read Full Review

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★★☆☆☆

“haggeston castle complex”

Written on: 03/04/2016 by stuat70 (1 review written)

we rented a van privately ,nice van decent site , after a 4 hour journey we decided to eat in the complex only to be told we couldn,t enter unless we purchased passes around 90 pounds ,< 2 adults 2 child 1 infant |> apparantley the cost was to cover entertainment costs ?. i explained we just wanted to eat and didnt want entertaining, as we were hungry after our journey ,but we were declined access .heartless, selfish, greedy , atiutude from the haven group who are obviously trying to fleece the holidaying public… Read Full Review

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★☆☆☆☆

“Caravan had no heating just a fire in the living room,...”

Written on: 30/03/2016 by MadeleineMoore479 (1 review written)

Caravan had no heating just a fire in the living room, was freezing milk froze in the fridge and an ice cream left out overnight never melted, ques everywhere, mash and barrel wAited an hour for food when it came it was cold and wrong order,got a pizza delivery from papa johns 2and half hours come on really, fish and chips took 20 mins and I wad the only one there, not enough seating in the bar or the live lounge, people were bringing seats in from outside.not enough staff employed and those… Read Full Review

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★★★★☆

“great family hoilday”

Written on: 19/07/2015 by 1968Murray (1 review written)

Super family hoilday lots for the kids to do as long as you get it all booked the staff were great very helpful caravan was clean very happy with it looking forward to next year weather was not great but still enjoyed it… Read Full Review

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★☆☆☆☆

“ total waste of money!!!”

Written on: 13/07/2015 by DouglasWagner177 (1 review written)

First of all the caravan we were in was lovely, spotless and like New. Then there was the rest of the park, it rained a few days and honestly the whole place stank of cheesy feet. Especially walking past the complex. Then there's the price of food in the spar shop. £2.50 for a tin of fricken spam ( small tin at that) then there's the laundrette cost us over £13 to do one wash and two dryer tokens! Then there's the price of the activities on site, £64 for tree top adventure (1 adult and… Read Full Review

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★★★★★

“Best one yet.”

Written on: 22/05/2015 by TrevorTurner (1 review written)

We have been going on Sun Holidays since they began and Haggerston Castle is by far the best. We travel with friends who are also retired. This site is found to be spotlessly clean with very very well kept gardens throughout this vast holiday Park and polite helpful staff running it. The caravan accommodation was clean,comfortable and well equipped. Several days before our holiday we were contacted by a member of staff asking if we had any special needs during our stay. This is the first time… Read Full Review

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★★☆☆☆

“Touring Holiday - Never Again”

Written on: 21/05/2015 by Shaynau265 (1 review written)

The shower block can be greatly improved by having the showers working and not having to constantly press the button and for it to be clean. The park has a lovely woodland feel but the path have rubbish and horse manure which needs to be clean away. It felt like the grounds people were always cutting the grass it did look lovely but not when your trying to relax in your caravan. The allocated pitches for the caravans are very tight and you feel like you are packed in. Our caravan was damaged… Read Full Review

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★★☆☆☆

“poor complaint proceedure”

Written on: 22/06/2014 by frank19 (1 review written)

Door staff reduced a 2 1\2 year to tears .bullying tacics by door staff backed by junior members of management Baring family from entertainment complex after falsly claiming smuggling achohal in bottle of 2 1\2 year old . Door staff theatened violance,management did not want to know about a complaint . Family fun ! Stay away from HAVEN . Go all inclusive to Tenerife cheaper and hasell free . … Read Full Review

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★★★★★

“great holiday”

Written on: 11/05/2014 by igNichols165 (1 review written)

have just returned from our fourth stay at this site site is very clean grounds very well tended all staff very friendly plenty for all ages… Read Full Review

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★★★★☆

“Had a fab time”

Written on: 27/04/2014 by Jaxt296 (1 review written)

Just returned from a 4 night break at Haggerston Castle. Myself and son and a great time. The site offered all that we needed. We were very pleased to be upgraded on our arrival. The caravan was very clean and warm (however lacked instructions to work central heating). The staff were excellent, and very helpful. Assistant leisure manager gave some very good service. My son aged 8 enjoyed the high ropes and aqua jets, and found them good value for money. We also had a massage in the spa, and… Read Full Review

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★★★★★

“haggeston castle stay”

Written on: 28/03/2014 by flozypots (1 review written)

l have just come back from a mid week break at haven haggeston castle what a lovely place, the caravan was excellent clean and spotless we were in a 2 bedroom caravan, we took are little dog so having wooden effect flooring was perfect, the caravan was lovely and cosy, on our first morning the gas ran out when we got up at 6 am we rang the phone number for out of hours to report it we were expecting to be told we would have to wait until 9 am but was told he would be round and change it sortly… Read Full Review

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★★☆☆☆

“Not good at all!”

Written on: 01/09/2013 by johnsod2 (1 review written)

Although caravan was clean and in quiet location it was quite a walk to the centre. There was no brush or pan to sweep the floor from grass carried in after lawns had been mowed. The quilt on the double bed was too small so when one person turned over the other froze to death! Not sorted by staff despite complaints. Passes and prices for "extra" events very expensive as was the food. The best bits of the site were the horse riding and "creative design" people - neither of whom are connected to… Read Full Review

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★★☆☆☆

“Expensive short clubs”

Written on: 13/08/2013

Staff running the clubs are great! The fair rides staff couldn't care less. The clubs were on average £8 for 15-20 min half of that time was spent preparing. The food prices are shocking for very small portions. The bins outside the caravans are overflowing and there is rubbish all over. Next year it's all inclusive abroad for us… Read Full Review

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★☆☆☆☆

“Rip off haven”

Written on: 29/06/2013

Everything very expensive, entertainment rubbish for adults. Nearly £30 each for a club pass and then charged nearly £4 for a pint of beer, forced to buy beer food etc and sit in caravan, activities very expensive at £8 for each item, on the plus side nice setting for caravan but spoilt by Haven trying to take your money as quick as possible. Why not charge a reasonable price so everyone can use facilities and enjoy a good night out, sure you will take more at the bar… Read Full Review

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★★★★★

“Best holiday ever!”

Written on: 14/03/2013

Just stayed at haggerston castle the schedule is great and the childrens entertainment is fab the amusement park is fab the children love it the staff are uber friendly the caravan is great week the super deluxe went swimming great Childs pool too there is a park and lots of resuntrants like the mash and barrel Bradley and Rory as well as the other cast arE fab too and there is gorgeous scenery grassy fields plus there is horses to ride mine was called 600350and was ultra gorgeous there are… Read Full Review

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★☆☆☆☆

“Pharmb958”

Written on: 14/03/2013

Hello! aeaeecb interesting aeaeecb site! I'm really like it! Very, very aeaeecb good!… Read Full Review

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★☆☆☆☆

“Pharme824”

Written on: 14/03/2013

Hello! dgbkadf interesting dgbkadf site! I'm really like it! Very, very dgbkadf good!… Read Full Review

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