Bought one from Harvey Norman about 4 years ago. after 6 months of trouble free use, I walked into the kitchen to see it flooded! Pulled the thing out and removed the bottom drawer to see the base full of water and the machine running an error code!. Turns out that the drawers have lids which are pulled shut by actuators and small plastic linkages when you start it. Our linkages were broken and thus it leaked water when using the bottom drawer. Used just the top drawer for a while and then that started to leak also! - After spending many hours pulling it out and drying it off, we would get a days use and then it would happen again! - Very frustrating considering the cost! - A Higher price does not make a better machine! - I would not recommend this unit to anyone. The previous dishwasher we had was a second hand one and it lasted for ten years! - We now have a Samsung and it is great!

Mother board gone 3times 4 weeks to get a tech out

On the surface of it the Fischer & Paykel double draw dishwasher seems an excellent idea. Two dishwashers in the space of one. The ability to use an economic wash cycle on a small number of items or the chance to split heavily soiled pots and pans from lightly used glassware and wash accordingly. Clever use of space and some interesting design ideas certainly got our interest.The reality of the design however, is somewhat different. After only a week of use we have found that the Fischer & Paykel dishwasher is barely capable of producing satisfactorily clean items when used on it's heaviest setting. After three days we had to call out a service engineer because we genuinely thought that we had a faulty machine. It turned out that we hadn't. We had just bought a massively expensive and equally inefficient dishwasher. Even on a setting designed to wash pots and pans. crockery and glassware is left with dried powder on the surface and those pots and pan's don't even look as if they have been touched. Eco mode is a complete waste of water, detergent and power and probably only put on the machine to offer some sort of credibility to users looking to reduce their energy bills or do their bit for the environment. If you do need the flexibility of two dishwashers then might I suggest you try hard to find a way of installing two normal ones. We are now awaiting collection and refund and shall be off down the shops to buy a Bosch at well under half of the price of the Fischer & Paykell double drawer dishwasher.

We bought a full set of Fisher and Paykel appliances for our new house and it has been a serious waste of money. The dishwasher has been out of action for three months now waiting for the useless Huby Domestics to get its act in gear. No stock of parts and a big gap where the competence should be. Fisher and Paykel's far distant customer support treats customers with open contempt. All you get is a string of lies but sadly no parts in the UK. The oven, hob, and hood have also had their problems. Overpriced junk with no service back-up.

The Fisher and Paykal double drawer dishwasher looks great and dinner party guests are always impressed that you have one but sadly the reality doesn't live up to the hype. Only buy this machine if you're looking for an absorbing new hobby because it will take up most of your free time. It's high maintenance, has to be stripped down and cleaned once a week to 'degrease' it. The dishes are rarely completely clean when a wash cycle is finished, everything is gritty and about half the load has to be rewashed. It's not helped by the fact that the jet arm is incredibly easy to block because it sits so close to the dishes, the tip of a knife poking through the cutely basket or the handle of a saucepan pointed in the wrong direction is enough to do it. If this happens the dishes don't get more than a gentle rinse. The cutlery basket is such poor quality it virtually melts and has to be replaced once a year. I've also replaced all the shelves at least 3 times in the last 6 years. Don't get me started on customer service when it breaks down (which it will). The right hand doesn't know what the left hand is doing and they frequently cut you off in the middle of a conversation. I've been waiting 3 months for my machine to be fixed because the part I need is out of stock. I'd love to rip it out and buy a 'normal' dishwasher but since it's an integrated model it would ruin my units and the kitchen would never really look right afterwards. I'm tempted to move house just to solve the problem!

Had two of these dish drawers. Absolutely fantastic. Easy to load, no bending with top drawer.

Fault after fault and when it did work it didn't clean the best, don't waste your money

We wore our last one out after ten years (we run each draw at least once a day - as we cook everyday. Our newest one is even better than the first. The dishes are super clean, and the drawers accommodate even our largest pots - not like the standard dishwasher. We wouldn't hesitate to recommend to anyone!

for something so expensive, was glad i had cover lost count how many times it was repaired. lovely to look at and cleans well when working such a shame

We got this before fisher and paykel were bought bŷ whirlpool and it has been a joy. It could do more for us than it does but what it does is great. We have had it eight years so far. It has been repaired and it is still great!

I have had service 3 times on mine that is 5 years old. Now yesterday, on the weekend, the water started running into the washer and would not stop. I had to pay after hours plumber service. Power was cutoff and water was still going into the bottom drawer but not the top. Does not clean dishes well at all. For the cost, I can get a stainless steel tub, not plastic for half the price. Not a good value and not a quality product at all.

We've had this load of rubbish for 3 years, it has broken down again today. It leaks and breaksdown a couple of times a year. This time we are getting rid, it was expensive and looks good but what a waste of money. Steer clear at all costs. We had an Electrolux for 15 years with no problems at all, we left it behind when we moved house, how I wish we had brought it with us!

We spent $1.4k on our DD603 plus extended warranty plus installation. Then over the past 10 years, spent an additional ~$800 on repairs. Finally, I took over the fixing myself to save cost and keep the wife happy. About two months ago, there was a leak which messed up the main filter board at the bottom. I bought and replaced the board, the top and bottom wiring harness and one of the controllers for $350. Last week, the top lid did not appear to shut properly, there was moisture on the side of the tub, the top controller went kaput (I think) and the unit was rendered 'not useful'. I replaced the controller for $150 and this time, it did the beeping dance all night until we yanked the plug. Now, I'm scouring the net for stories and sympathies for throwing $500 on a dying unit instead of xmas gifts for the family (at this point, miraculously fixing the dishwasher will be considered a gift by the wife). If only someone can tell me how to get this thing to work with just the good bottom drawer and without the beeping soundtrack, we may just use the top drawer for storage. OR just cough it up and replace this wondrous piece of * for a reliable and working unit. BTW, we ALWAYS rinse the dishes before placing it in. It is ironic that some here thinks that their working unit is because of their incredibly good habits and not their infrequent use or that their unit will not fail miserably in the new few days, weeks, months ...

It looks beautiful but constantly breaks down. Repair costs are high and don't last very long. I have experienced the following defects: 1. Circuit board failure (twice) 2. LCD failure 3. Leakage 4. Water remaining in the drawer