Easyspace www.easyspace.com Reviews

★★★★☆
3.9 / 5
77% of users recommend this
  • Value For Money

Summary

Note from Review Centre -  Easyspace has merged with Internetters, Switch Media and Global Gold. 
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★★★★★

“Supplier of Choice”

Written on: 07/09/2021 by Michelle2747 (1 review written)

I have been a customer of Easyspace for 18 years and during that time, I have never receive service that was less than excellent. They have an easily accessible and knowledgeable support staff that are real people. They are always friendly, and do not expect you to be techy to understand them. I have recommended them to other businesses, who have also been highly satisfied with the personal attention, no question is a stupid question for the Easyspace team. The control panel is easy to… Read Full Review

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★★★★★

“Effective support service ”

Written on: 25/06/2021 by Mikeyp3 (1 review written)

The user support is always efficient and prompt with very limited waiting times on the phone. Just what's need for those looking for help which is so important for those that are less technical… Read Full Review

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★★★★★

“Hand Holding Heroes”

Written on: 10/03/2021 by Eli101 (1 review written)

Like a baby learning to walk I needed help taking my first steps. They were great, not patronising, got me through those initial stages without so much as a stumble. Once we had cleared the ID checks I was talked through each screen, directed clearly as to where to look and what to do when I got there. With only minutes to go until their telephone support line was supposed to be closed we cracked it with time over for a cuppa. Good, friendly support without a hint of "being too much trouble"… Read Full Review

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★★★★★

“Great service and excellent professional quality”

Written on: 30/01/2021 by Stanley498 (1 review written)

I have been a client of Easyspace for 20 years. Always excellent service and competitive prices. Their call centre personnel, based in Scotland, are always courteous, friendly and have expert knowledge. My most recent call was re installing SSL digital certificates on two websites. As always, I was given quick and precise advice for how to manage this on my control panel. Which I was then able to do without a problem. Response from the call centre is always prompt, with very little waiting… Read Full Review

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★★★★★

“Excellent technical support”

Written on: 09/12/2020 by nhcbr900 (3 reviews written)

Once again, Easyspace tech support has saved my bacon. Even under the current extremely difficult circumstances nationally, my problem was diagnosed and dealt with extremely promptly and efficiently. On this occasion a corrupted OS meant that the server in question needed reinstallation. As soon as the guys had checked that I had everything I needed to keep backed up safely, they swung into action. The system was reinstalled and everything brought back to normal in double quick time. It is… Read Full Review

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★★★★☆

“good service”

Written on: 18/11/2020 by BodhranBasher (1 review written)

EasySpace helped me through the process of moving my website to a wordpress system. They were helpful through out the process particularly there technical phone line. ok so their email response was not quite as good but not bad either. i have been with hem for a few years now and any time I needed help they were able to provide it. I also like their control panel which provides lots of information about your set up and is quite easy to find your way around. I would recommend them to anyone… Read Full Review

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★★★★★

“Accessible and Helpful Support Personnel”

Written on: 02/11/2020 by brittanic (1 review written)

I've owned several domains with Easyspace for many years. On those occasions when I've had glitches pop up, or needed advice on some particular technical operation of my sites, I've always found the Support staff at Easyspace prompt in answering my tickets. Their responses are detailed, specific, and courteous, and usually lead to a satisfactory resolution. … Read Full Review

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★★★★★

“Great customer service from Easyspace”

Written on: 29/10/2020 by lynnechapman (1 review written)

I rang Easyspace to leave as I had been offered domain names at a much cheaper rate elsewhere. I was genuinlely surprised when the customer service officer offered to match the price I had been quoted, I really didn't expect that. So it was a win/win - got the best rate and no need to leave Easyspace. I would like to commend the standard of your customer support colleagues - easy to talk to, quick to grasp the problem and quicjk to act to try to sort it. Many thanks… Read Full Review

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