Seriously Internet Reviews - www.seriouslyinternet.com

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★★★☆☆
2.6 / 5
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  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Latest Reviews

★★★★☆

“Good all round reliable service. ”

Written on: 08/11/2008

Good all round reliable service.
Possibly not as good value as they once were...
Been with Seriously over 3 years now and compared to other providers I've used, including BT, have had nothing to complain about.
Well recommend Seriously Internet.com… Read Full Review

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★★★★☆

“Been with Seriously for about 3 years now. ”

Written on: 21/01/2008 by russraine (1 review written)

Been with Seriously for about 3 years now.

Apart from a mix up when we moved home and our old account was closed instead of transfered, meant we had to have new email addresses, that was, until they sorted it out over the phone and problem was solved.

Very fast service and have never had any problems or days with no internet, sometimes their email servers are a bit slow though.

Bit expensive now that most others are providing unlimited Internet, but, then, you don't get 200Mb of webspace… Read Full Review

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☆☆☆☆☆

“After signing up for a months subscription with...”

Written on: 29/10/2007 by moshing (1 review written)

After signing up for a months subscription with Seriously Internet, and only receiving 12 days of internet, being charged another month AFTER migrating causing bank charges, which they refuse to pay, and having to wait a month for them to refund the UNAUTHORISED payment... I can not recommend this Broadband internet service… Read Full Review

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☆☆☆☆☆

“The costs can be extreme on this new price band, and...”

Written on: 30/03/2007 by yehee (1 review written)

The costs can be extreme on this new price band, and also their compassion for customers who have been stung by their changes has been less than noble!

Based on my experience with Seriously Internet, I can not recommend them… Read Full Review

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☆☆☆☆☆

“Seriouslyinternet are in the process of scamming some...”

Written on: 17/01/2007 by ukdave (1 review written)

Seriouslyinternet are in the process of scamming some of their customers by:

1. Not informing them of price changes until their bills have already been run up.

2. Hitting those very same customers with a migration charge having forced them to switch provider.

They switched to a measured PAYG pricing policy over their former unlimited for £27.98 way of doing things without informing their customers. New pricing is £14.99 for 1st gig and £1 per gig there after. Stung me for… Read Full Review

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★☆☆☆☆

“Seriously Internet also has a dated website which...”

Written on: 28/12/2006 by Vally (1 review written)

Seriously Internet also has a dated website which talks about gaming, music etc, but their pricing structure is not suitable for this type of customer… Read Full Review

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☆☆☆☆☆

“So far I've been unable to connect for 9 days....”

Written on: 04/12/2006 by exforces (1 review written)

So far I've been unable to connect for 9 days. Seriously Internet have given me very little response to emails and they don't call back when they said they would. Their site goes on about how wonderful they are but the service level doesn't seem to match what they say… Read Full Review

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★☆☆☆☆

“Seriously Internet don't know anything about using a...”

Written on: 10/08/2006 by macmastermiss (1 review written)

Seriously Internet don't know anything about using a Mac with their modem. They also do not regularly stock Mac supported modems, so you could order their service and wait until infinity to receive the hardware. They also charge for the Mac modem and not for the PC modem… Read Full Review

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★★★★★

“My download speed has maxed out at 521kbps that I have...”

Written on: 29/06/2006 by pontyjon (1 review written)

My download speed has maxed out at 521kbps that I have noticed, would not surprise me if it goes further. this will put a smile on your face.

Recommend getting your own ADSL modem router so you are permanently connected and ready to go the second your PC boots up. Supplied USB modem can take a few minutes to connect at times (can get annoying).

Excellent gameplay with PS2.

Have not experienced any down time in 10 months of being with them… Read Full Review

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★★★★★

“There are cheaper products around these days but I am...”

Written on: 24/06/2006 by gorby (1 review written)

There are cheaper products around these days but I am staying with them for the moment. I have been with Seriously Internet for 1 year and 3 months now so they must be good always I would have moved… Read Full Review

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★★☆☆☆

“Renting with workmates can quite often mean moving...”

Written on: 24/04/2006 by simianstar (1 review written)

Renting with workmates can quite often mean moving house from time to time. I signed up with Seriously Internet initially because they looked friendly and seemed eager to have me. I moved recently, after 5 months of connection and when asking for a simple transfer to a new line I am left with a 60 pound fee to pay. Tiscali and Toucan (the only two others I contacted) both DON'T charge for a transfer.
The connection itself was fine, however with new offers on the street for unlimited bandwidth… Read Full Review

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★★★★☆

“Seriously internet is good value for money. Set up was...”

Written on: 21/01/2006 by giraffe (3 reviews written)

Seriously internet is good value for money. Set up was easy, and the telephone technical support sorted out the only problem I encountered.

It takes a while to connect in the mornings, but it is almost instantaneous in the evening (not sure what causes this). The 8MB service has yet to materialise, but when it does the value for money will increase considerably.

It is unfortunate that they only accept continuous credit/debit card payment. This means that you give Seriously Internet authority… Read Full Review

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Lycopod's Response to giraffe's Review

Written on: 12/04/2006

Same thing happened to me, my card was renewed by the provider and so no payment was made to seriouslyinternet. This resulted in being cut off, until I rang up the customer service line twice costing about £5.00. The problem was solved after about 3 days, the customer service chap then mentioned that they sent me an email to warn me about being cut off, was a pity I could'nt read it as I was cut off? I agree that it would be far better to have a standing order from the bank and not a bill you when we wish card debit system.
Apart from that glitch, service has been good. Their customer service people rang me up ( thats a first) to sort out an email address problem that was quickly resolved. Internet speed varies a bit, but I expect thats down to BT's exchange. Knocks the spots off my previous provider NTL who were on a direct debit system but still cocked things up somehow and ended up sending a debt collection agency letter to me three times!!!. Thank god I no longer am with them.

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★★★★★

“The Seriously Internet Broadband Internet staff are...”

Written on: 19/12/2005 by dizzyblue (1 review written)

The Seriously Internet Broadband Internet staff are friendly and knowledgeable. I have been with them since September with no problems! When we set up the account initially, I rang up the help desk and the guy knew what he was talking about - it wasn't just some help desk manned by people who don't have a clue.

The biggest plus point is not being locked into a 12 month contract. They've got a tiered pricing system which means if you only download 1MB of data, you pay £14.99, but the… Read Full Review

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★★★★★

“Seriously Internet (www.seriouslyinternet.com) seems...”

Written on: 24/03/2005 by litildivil (1 review written)

Seriously Internet (www.seriouslyinternet.com) seems to appeal to younger - I'm 25 - internet users. I don't consider myself old but other ISP websites are the kind of thing that would appeal to my parents! Received modem without problem, and when I did call the tech support - i didn't know how to register domain name - they were quick to respond and get it sorted. Want to upgrade to 8mb service when available as they said they do it for free, which is cool. All in all, saving myself money… Read Full Review

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★★★★★

“Check out the broadband Pay As You Go Plan with...”

Written on: 09/03/2005 by jadey (1 review written)

Check out the broadband Pay As You Go Plan with Seriously Internet!… Read Full Review

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