Western Union Money Transfer Reviews

★☆☆☆☆
1.3 / 5
9% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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Western Union Money Transfer

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★★★★☆

“Pretty Good”

Written on: 30/01/2016 by saurabhborg (1 review written)

This service has been extremely beneficial. I have transferred money to myself using WU while travelling to various countries from Latin America to Asia. It saved me the hassle of having to carry vast amounts of cash on long backbacking trips and avoid the poor exchange rates/transaction fees of the local ATMs. I also use WU to keep my overseas bank accounts active. Only slight issue is that I think the transaction fee could be reduced..apart from this, a very good smooth service… Read Full Review

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★★★★☆

“my kids cnt received my money transffer in philippines.”

Written on: 13/01/2016 by Rose (1 review written)

 its happen yesterday.i get my money back here in Australia.why happen likes this .for 6 years or more its all fine.but yesterday very bad .this is support to my grands kids.i like the service of western union… Read Full Review

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★★★★☆

“refunded my money transfer MTCN nos.287-688-2756 ”

Written on: 08/05/2015 by JOSEPHCHYE1952 (1 review written)

On this date 8/May/2015. I had send money to nigeria and it was refundeddue to your team result. Pleas let me know why. I had checked with the POLICE here Commerical Affair dept. and was told that they didnot given western union any instruction etc. I had a case in court sometimes back and it was proved that i did nothing wrong also was heavily supporfting westernu union organisation in service and had never once make any claim from you. my case in court was settle the the Police had withdraw… Read Full Review

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★★★★☆

“Good experience”

Written on: 18/07/2014

I have been using this service for past 1year. Advantages: Highest exchange rate in the market. No hurdles in processing the transaction. Very good,user-friendly website and mobile app. Disadvantages: 4-5 days for acc-acc transfer to India.If you are in no rush of money in ur reciepent's account, we can go for this online service. Transaction tracking needs lot of information to be filled. Customer care was decent enough. Seems like they are not properly trained. … Read Full Review

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★★★★☆

“Representatives simply need to have accurate facts and...”

Written on: 29/04/2014 by Selena362 (1 review written)

Representatives simply need to have accurate facts and information to give to customers… Read Full Review

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★★★★☆

“good review”

Written on: 04/01/2014 by ShellT. (1 review written)

I used a western union inside a winn -dixie grocery store..I was really afraid after reading all the negatie reviews. My sister was out of town and low on gas, with no bank account or pay pal she had no other way for me to transfer her some cash. To my relief the process was fast and cheap. I sent $20 cost only $5.. she received the cash in minutes. I did go in person to a store can't review for on line or overseas..we were in the same state… Read Full Review

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★★★★☆

“i send money in bank account but bymistake wrong...”

Written on: 18/11/2013 by sha_info (1 review written)

i send money in bank account but bymistake wrong branch name same city,any problem or no problem, can help… Read Full Review

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★★★★☆

“Great value for Money......but poor online service”

Written on: 10/04/2013 by gopz (2 reviews written)

I have been using Western Union for a while. When it comes to Value for Money, it is great, better than Xoom. But, when it comes to service, it is slow. Also, I face difficulty in tracking the order. Most frequently, I face difficulty using online account and whenever I call the customer care for help, they do not find proper solution. So, if someone wants to send money very frequently, I don't recommend Western Union. But, if someone wants a great value for their money, western union will be… Read Full Review

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★★★★☆

“I have used both Agents and Western Union website for...”

Written on: 07/01/2011

I have used both Agents and Western Union website for cash transfers from UK to eastern europe for about 6 years and never had any trouble at all. The only reason i have not given 5 stars for everything is that their fees are more expensive than the alternatives. But a bank transfer through a cheaper currency agent, to somewhere like Moldova, takes forever, and has to go through Russian banks whereas Western Union is more or less instant… Read Full Review

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★★★★☆

“I take note of the reviews of WU's online service -...”

Written on: 18/12/2009

I take note of the reviews of WU's online service - luckily I used a local agent, a retailer I have known for many years and he made my first experience of this service relatively painless. Certainly more expensive than a bank transfer but I needed the almost instantaneous service Western Union could offer. I could even suffer the slightly poorer exchange rate. Sure enough, within thirty minutes my partner in Thailand had successfully collected the money and I duly received a text message from… Read Full Review

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★★★★☆

“I have used Western Union many times, I have mixed...”

Written on: 25/08/2009

I have used Western Union many times, I have mixed views on the service! If you send to China Chinese banks will try to charge extra for exchanging money into CNY which is already in CNY so Western Union has closed business with many Chinese banks. Chinese banks are often very dishonest, this is not Western Unions fault, it is the banks at fault and WU often close business with Chinese banks for that reason! Tell the person to inform WU if the bank in China try to pull this scam on them! Doing… Read Full Review

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★★★★☆

“I used western union to send money to my brother who...”

Written on: 14/02/2009 by Richard42 (3 reviews written)

I used western union to send money to my brother who live in another place and needed to do that as soon as possible so i used western union,transfer was successful within minutes already and my brother could pick it but really they charge unreasonable rates… Read Full Review

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