Utilita Gas Reviews

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“USE SOMEONE ELSE TO KEEP YOUR SANITY....”

★☆☆☆☆

written by MMEN on 01/12/2021

Only sign up with Utilita if you want.... To wait on the phone for hours to end up frustrated and with no resolution. Smart meters installed by them after months of waiting that don't communicate, meaning you are forced to top up rather than pay by direct debit. Engineers who either don't show at appointed time or, if they do, are not the sharpest tools in box (being kind). An offshore call centre that is very focussed on getting you to do things their way rather than solving your problem. Dreadful customer service in every way. If you're looking for the above from your energy provider, use Utilita. If you want to deal with a company that cares, go elsewhere.

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