Magnet Reviews - www.magnet.co.uk

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★★★★☆

“Excellent Service”

Written on: 23/09/2019 by Andym678 (1 review written)

Every step was well explained and installation was carried out exactly as agreed and to a high standard… Read Full Review

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★★★★☆

“Knife block”

Written on: 21/07/2019 by Abdiel257 (1 review written)

Very pleased with kitchen, have integral built in knife block that will not stay down. Magnets say they do not now supply and cannot help, anybody have details of manufacturers or have similar problems?… Read Full Review

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★★★★☆

“Excellent”

Written on: 04/12/2018 by KEC2017 (1 review written)

We had a great experience with Magnet after an awful one with another company. We had been looking at kitchens for quite some time and nothing sat quite right with us. We went in to Magnet just to look at selection and left with a solid plan and idea of what we wanted to do. The person I dealt with helped us with our vision (and many, many changes along the way). He was fabulous and tried to get all that we wanted in. We didn't have to wait long for the installation to begin. Everything came… Read Full Review

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★★★★☆

“Good product and installation”

Written on: 21/06/2018 by RoystonEW (1 review written)

All ways polite and organised in the branch. Design was developed and costed speedily. The branch staff were all friendly and helpful. The fitter selected by Magnet was excellent..."it's not worth doing unless it'd done right first time" -his words. He was properly equipped and did an excellent job machining and finishing the Calderia Worktops. As expected there were a few incorrect/missing parts and a few with minor damage. All were comprehensively checked and speedily replaced. The quality… Read Full Review

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★★★★☆

“New Kitchen”

Written on: 23/05/2018 by keFlood1990 (1 review written)

We chose a kitchen from Magnet. Looks fantastic. The kitchen planner came out to see us measurred up and created a plan. The fitter was most impressed with the floor plan one of the best he had seen. The only issue we have that we cannot return the items not required e.g trims, extra draws and cutlery tray… Read Full Review

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★★★★☆

“Great service and great prices”

Written on: 28/04/2018 by bridgepav (1 review written)

Good quality and great price. Really fast to draw up plans and very open to tweaks I required. Very efficient - whole process took only 2 weeks. Delivery in full (with no damage) on time and as arranged. I am delighted!… Read Full Review

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★★★★☆

“Monks Cross. A friendly helpful centre”

Written on: 07/03/2018 by Fatboyted (1 review written)

No pressure browsing and sound advice when sought… Read Full Review

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★★★★☆

“Hudson Blue Kitchen”

Written on: 05/02/2018 by reynoldspo (1 review written)

Ordered a Hudson Blue kitchen from Magnet and it is fantastic. There wasn't a display in store and I only had a side panel to go on. I'm glad I took the plunge and ordered it as it really looks good. As a bonus I got it at half price as there was a sale on… Read Full Review

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★★★★☆

“Great customer service”

Written on: 28/01/2018

Good experience recently on having a new kitchen fitted, from an afternoon spent designing it through to the installation. Always someone available to talk things through with and when there were minor hiccups these were also sorted quickly and without question. Very pleased with the result, this our second Magnet kitchen and if this one wears as well as the last one we will be very pleased… Read Full Review

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★★★★☆

“Great value kitchen”

Written on: 08/12/2017

I chose my Magnet kitchen units because of the Worktop plus. I needed more worktop area and this fitted the bill perfectly. Just a shame that this product is limited to only a few of the kitchen ranges and not available within all of the Magnet range. My choice of kitchen was therefore limited. We found the staff very helpful at all stages, particularly after our kitchen was delivered as we had one or two issues with damaged and missing items which were quickly replaced and delivered to our… Read Full Review

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★★★★☆

“Magnet easy fit kitchens”

Written on: 21/11/2017 by ssWhalen439 (1 review written)

Very good , this being our second magnet kitchen installed in a more challenging room rather than the std galley style in our previous home. Excellent shop and store service and follow customer service, especially when we decided on different units than originally planed during design phase. We,ve reccommended your product to our friends, one couple having ordered a new kitchen from you scheduled for Feb 2018. The only observation from a technical perspective and fully mindful of costs in… Read Full Review

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★★★★☆

“The initial service and delivery were excellent, the...”

Written on: 28/04/2017 by nuMcHugh473 (1 review written)

The initial service and delivery were excellent, the quality of the units were very good, I had arranged my own fitters who did a very good job, despite a measurement mistake by Magnets Kitchen designer, he had put the width of our kitchen at 3.3 metres where the size supplied was actually 3,2 metres, a mistake of 10 centimetres which could have been a complete disaster, luckily my fitters eventually got round this by dismantling the units already fitted and taking out a corner post… Read Full Review

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★★★★☆

“Don'd blame the fitter !”

Written on: 15/03/2017 by GrahamHaddow (1 review written)

What a ridiculous mark-up on kitchens...70% off everything for one week only, what a load of rubbish !!! It costs a fortune for a basic carcas and a door! However, Magnet Dundee were pleasant to deal with and the man from Wolverhampton was a good guy regardless off some errors made in measuring. Delivery was spot on. Our very experienced, highly recommended joiner/fitter noticed some basic errors in measurements made by Magnet which resulted in last minute changes. Unfortunately Magnet… Read Full Review

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★★★★☆

“helpful and sensible”

Written on: 15/03/2017 by SerenaEvans (1 review written)

helpful and sensible approach to choice of units and planning the new kitchen and excellent choice of contractor responsible for the installation… Read Full Review

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★★★★☆

“Very happy with my Magnet kitchen”

Written on: 22/02/2017 by Marilyn184 (1 review written)

I love my new Magnet kitchen. I found Magnet staff extremely friendly and helpful. There were no problems returning items not needed after the kitchen was fitted and getting a refund. There were a couple of minor things like a hinge missing from the delivery but they had some in store so I could go and pick this up straight away. I would highly recommend Magnet… Read Full Review

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★★★★☆

“kitchen units and appliances”

Written on: 20/02/2017 by philg53 (1 review written)

excellent design advice and attentive to requirements delivery arrangements satisfactorily made and delivery itself well managed Overall very good service … Read Full Review

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★★★★☆

“customer satisfation”

Written on: 27/01/2017

From the design concept, multiple design changes, friendliness of all the showroom staff, delivery of the kitchen, installation of your dream kitchen and customer care following the installation can be rated good despite a few minor hiccups along the way of a cabinet door that was promptly changed, deco glaze splash back that was not the colour expected from sample seen in the showroom with a suitable alternative to be sourced and a dishwasher that was leaking heat and condensation that was… Read Full Review

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★★★★☆

“designer listened to us suggested ideas for us to...”

Written on: 10/12/2016 by Dec2016 (1 review written)

We like most elements, had a scratch on a corner inside cupboard isnt visable until opened so will request an exchange. Quality overall very good. Glass cupboards a different design to the others so should be the same, however that said, still looks good. Appliances good, hob in particular very nice design,. Dish washer doesnt dry as well but cleans well. Was impressed with delivery and communication re day/time which was prompt. A few items had to wait for because wasnt available but didnt… Read Full Review

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★★★★☆

“Magnet(ic) Attractive Kitchens”

Written on: 20/10/2016 by ChrisG47 (1 review written)

Just had a kitchen designed and installed by Magnet - to replace 20+ year old units purchased from the same company. Overall the installation went quite smoothly and my wife is very pleased with the attractive finish and design of the units and installed appliances. We liked the attitude of the staff who were very helpful and went out of their way to make sure we were happy with their planning and installation of the project. It does help if you have some diy skills yourself to remedy small… Read Full Review

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★★★★☆

“Good sales person”

Written on: 27/09/2016 by Edwards387 (1 review written)

Had a good experience choosing kitchen at your showroom. Not so happy with your 7 day time for complains as delivery went well good delivery men but as we would not be starting the work for three weeks very worried in case everything wasn't there, could not open packs until carpenter was here to check. When we had a little problem with one missing item and a door with a chip it was resolved at the showrooms immediately. 28 days would be better than 7. Otherwise all went well. … Read Full Review

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