Magnet Reviews - www.magnet.co.uk

★★★☆☆
3.2 / 5
56% of users recommend this
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Latest Reviews

★☆☆☆☆

“3 months with no worktops ”

Written on: 15/08/2018 by ofHarrington345 (1 review written)

I would not recommend a Magnet kitchen and will pass that message on to as many people as possible. Measurements not taken until the units and worktops were ordered. Units are now fitted but still waiting for handles and doors to replace damaged ones. Just been informed no one is available to fit our worktops until November so we have a kitchen without worktops for 3 months. Magnet Truro branch… Read Full Review

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★★★★★

“ABSOLUTELY BRILLIANT ”

Written on: 04/08/2018 by Devikdog (1 review written)

All staff at Magnet in Skipton are fantastic. Not only did I have my dream kitchen fitted I got friends as well From the sales team to fitters, everybody was so helpful and friendly. And the cups of coffee and home made cake just added to the whole experience. I would have no hesitation in recommending the Skipton branch to anybody. However the cake is mine. … Read Full Review

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★★★★★

“Great looking kitchen”

Written on: 02/08/2018 by Cai56 (1 review written)

This is the second Magnet kitchen we have had, after moving I missed my kitchen so we had to have another one. Great quality, good looking and we expect this to last years. The memeber of staff we dealt with could not have been more helpful, very patient with the changes I made… Read Full Review

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★★★★★

“Fantastic bunch of people”

Written on: 30/07/2018 by Reynoldsrm385 (1 review written)

Magnet kitchens Peterborough very pleased with the fantastic service received. All staff happy to help and quickly sorted out anything needed the same day. Can t thank them enough. Very pleased with my lovely new kitchen… Read Full Review

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★★★★★

“New kitchen”

Written on: 29/07/2018 by Grant61 (1 review written)

First class kitchen and design from the team at dorking sorry it has taken so long but we were doing a lot of work… Read Full Review

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★★★★★

“designing, advising and installing a kitchen”

Written on: 21/07/2018 by 241Conrad (1 review written)

Staff were always very helpful. Sales/design person could not go to too much trouble. Always there to advise and suggest alternatives..provided images of each stage of process. Understood the requirement within the budget..could not fault her professional, friendly approach to the job. The installation was excellent. Quick, clean,professional service. Very pleased with the result. … Read Full Review

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★★★☆☆

“Products very good but installation not recommended”

Written on: 17/07/2018 by TannerGauthier159 (1 review written)

My Magnet kitchen was installed in March, by their High Wycome branch, but although the products are lovely, I cannot recommend their installation service. The installer worked very hard, and was knowledgeable, but the extreme time pressures under which he worked made it a less than smooth experience. He started a day later than planned due to bad weather, i.e. Tuesday, but on Thursday when he was started to install the sink unit it appeared that the connection pack, usually IN the new sink… Read Full Review

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★★☆☆☆

“Poor quality.”

Written on: 07/07/2018 by Izzett (1 review written)

I am very unhappy with the quality of the Magnet cupboards, the paint started to chip off the cupboards almost as soon as it was installed. We don't have children at home or pets and are very careful to look after our appliances. The sink has leaked water through to the stainless steel and the plugs for the sink keeps falling to bits. They say the chipped cupboards are due to impact but this is a kitchen, it must be more robust and we have no idea how these chips have occurred. Very… Read Full Review

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★★★★★

“an excellent experience throughout ”

Written on: 03/07/2018 by davielanarks (2 reviews written)

I have a wonderful kitchen from Magnet at Coatbridge. The designer and installers worked so hard to ensure that I had a problem-free experience and I now have a super kitchen with a 'wow' factor. The price also represented great value for money and there was a refreshing absence of pushy salesmanship. I would recommend Magnet to anyone and I have already passed on their contact details to my brother… Read Full Review

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★★★★★

“First Class”

Written on: 26/06/2018 by IBart (2 reviews written)

We received excellent advice and service from beginning to completion. All the staff were very professional and always helpful. We are delighted with our kitchen and the installation which required a lot of tweaking to suit our old property. Nothing was too much bother and the end result is more than we had hoped. We are so pleased with the product, assistance and workmanship and certainly recommend to our friends… Read Full Review

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★★★★☆

“Good product and installation”

Written on: 21/06/2018 by RoystonEW (1 review written)

All ways polite and organised in the branch. Design was developed and costed speedily. The branch staff were all friendly and helpful. The fitter selected by Magnet was excellent..."it's not worth doing unless it'd done right first time" -his words. He was properly equipped and did an excellent job machining and finishing the Calderia Worktops. As expected there were a few incorrect/missing parts and a few with minor damage. All were comprehensively checked and speedily replaced. The quality… Read Full Review

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★★☆☆☆

“edge lane liverpool magnet”

Written on: 16/06/2018 by ianparry1 (1 review written)

recently had a kitchen fitted from liverpool edge lane magnet started well delivered on time ,old kitchen removed well ,then the kitchen fitter came asked where the plans where as he didnt have any with him but got on with the job anyway ,when he eventually finished there were a good few bad things ,glue everywhere ,some catches and a shelf missing ,badly fitted fan hood which almost fell off and worst of all the tops were all scratched to bits .the next day the so called electrician came for… Read Full Review

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★☆☆☆☆

“Awful experience ”

Written on: 08/06/2018 by kbKendall492 (1 review written)

The units do not fit to the ends there is about afoot gap left without water cooker for 14 days a lot of doors broke and need replacing screws sticking out I wish I would have never used them customer service is awful once they have the money they don't care… Read Full Review

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★★★★★

“Kitchen looks great”

Written on: 03/06/2018 by FelixHolloway (1 review written)

I'm very pleased with the design of my new kitchen. The units look good and the quartz worktop is lovely. The fitter was amazing, nothing was too much trouble and he wasn't satisfied until everything was perfect. I would definitely recommend Magnet, although if I ever had another kitchen I would go to a shop to buy my appliances where I can see them and discuss their functions with a sales assistant… Read Full Review

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★★★★★

“10/10 Magnet Northwich”

Written on: 02/06/2018 by JacquieBailey (1 review written)

I am absolutely delighted with my new Magnet kitchen, it looks amazing! My designer from Northwich, understood what I needed and prepared an excellent design very quickly. He went above and beyond to ensure everything went as planned, dealing with my changes of mind with patience and humour. Delivery was on time and the delivery guys were very helpful. Installation was done by my builder and he was extremely impressed with the quality of the product. The whole process went very smoothly… Read Full Review

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★★★★☆

“New Kitchen”

Written on: 23/05/2018 by keFlood1990 (1 review written)

We chose a kitchen from Magnet. Looks fantastic. The kitchen planner came out to see us measurred up and created a plan. The fitter was most impressed with the floor plan one of the best he had seen. The only issue we have that we cannot return the items not required e.g trims, extra draws and cutlery tray… Read Full Review

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★☆☆☆☆

“Don't waste your time or money”

Written on: 16/05/2018 by ecBallard40 (1 review written)

Did not even give 1 star. Worst showroom and customer service ever. Contacted customer service to book an appointment who advised us to get hold of the Stockport showroom, so we did. We were trying to get hold of them for the days..no answer for our phone calls and no reply for any of my emails. When finally got hold of them after 5 days, they said " oh it was you who was emailing us " oh okay so they did get my email just not bothered to email back or give me a call. Shocking. Well as we… Read Full Review

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★★★★★

“Fantastic wonderful impress ”

Written on: 12/05/2018 by Cleveland407 (1 review written)

Can't believe I have wait 30 years for my new kitchen I have got work tops so happy happy I would recommend magnet to everyone . More space great hob my first dish washer and built oven cooking all the time now… Read Full Review

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★★★★★

“Excellent Quality kitchens”

Written on: 11/05/2018 by Taylor125 (1 review written)

Great products and selection. Staff are always willing to help, even if your sales person is dealing with another customer. We were given options on the kitchen design, which gave us a different conception of the kitchen layout. The fitter when we had the checked to see if everything would fiit as per plan, also suggested, a couple of minor changes, which we used. The fitting of the cupboards we had round corners on some of the units, which look fantastic, our fitter was wonderful, able to… Read Full Review

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★☆☆☆☆

“Don't do it!”

Written on: 01/05/2018 by nicolahayes (1 review written)

If you are thinking of paying over the odds for a kitchen on the basis that you will get support after the sale, and will even be able to arrange your 12 month quality check, think again! I have now been trying to arrange my quality check through the Lancaster store for over 9 months. The sales consultant who wouldn't leave me alone when the sale was going through is now always 'busy' or on another call. The manager is unavailable most of the time. When I have spoken to him, he of course is… Read Full Review

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