Magnet Reviews - www.magnet.co.uk

★★★☆☆
3.2 / 5
56% of users recommend this
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Latest Reviews

★★★★☆

“Good product and installation”

Written on: 21/06/2018 by RoystonEW (1 review written)

All ways polite and organised in the branch. Design was developed and costed speedily. The branch staff were all friendly and helpful. The fitter selected by Magnet was excellent..."it's not worth doing unless it'd done right first time" -his words. He was properly equipped and did an excellent job machining and finishing the Calderia Worktops. As expected there were a few incorrect/missing parts and a few with minor damage. All were comprehensively checked and speedily replaced. The quality… Read Full Review

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★★☆☆☆

“edge lane liverpool magnet”

Written on: 16/06/2018 by ianparry1 (1 review written)

recently had a kitchen fitted from liverpool edge lane magnet started well delivered on time ,old kitchen removed well ,then the kitchen fitter came asked where the plans where as he didnt have any with him but got on with the job anyway ,when he eventually finished there were a good few bad things ,glue everywhere ,some catches and a shelf missing ,badly fitted fan hood which almost fell off and worst of all the tops were all scratched to bits .the next day the so called electrician came for… Read Full Review

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★☆☆☆☆

“Awful experience ”

Written on: 08/06/2018 by kbKendall492 (1 review written)

The units do not fit to the ends there is about afoot gap left without water cooker for 14 days a lot of doors broke and need replacing screws sticking out I wish I would have never used them customer service is awful once they have the money they don't care… Read Full Review

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★★★★★

“Kitchen looks great”

Written on: 03/06/2018 by FelixHolloway (1 review written)

I'm very pleased with the design of my new kitchen. The units look good and the quartz worktop is lovely. The fitter was amazing, nothing was too much trouble and he wasn't satisfied until everything was perfect. I would definitely recommend Magnet, although if I ever had another kitchen I would go to a shop to buy my appliances where I can see them and discuss their functions with a sales assistant… Read Full Review

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★★★★★

“10/10 Magnet Northwich”

Written on: 02/06/2018 by JacquieBailey (1 review written)

I am absolutely delighted with my new Magnet kitchen, it looks amazing! My designer from Northwich, understood what I needed and prepared an excellent design very quickly. He went above and beyond to ensure everything went as planned, dealing with my changes of mind with patience and humour. Delivery was on time and the delivery guys were very helpful. Installation was done by my builder and he was extremely impressed with the quality of the product. The whole process went very smoothly… Read Full Review

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★★★★☆

“New Kitchen”

Written on: 23/05/2018 by keFlood1990 (1 review written)

We chose a kitchen from Magnet. Looks fantastic. The kitchen planner came out to see us measurred up and created a plan. The fitter was most impressed with the floor plan one of the best he had seen. The only issue we have that we cannot return the items not required e.g trims, extra draws and cutlery tray… Read Full Review

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★☆☆☆☆

“Don't waste your time or money”

Written on: 16/05/2018 by ecBallard40 (1 review written)

Did not even give 1 star. Worst showroom and customer service ever. Contacted customer service to book an appointment who advised us to get hold of the Stockport showroom, so we did. We were trying to get hold of them for the days..no answer for our phone calls and no reply for any of my emails. When finally got hold of them after 5 days, they said " oh it was you who was emailing us " oh okay so they did get my email just not bothered to email back or give me a call. Shocking. Well as we… Read Full Review

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★★★★★

“Fantastic wonderful impress ”

Written on: 12/05/2018 by Cleveland407 (1 review written)

Can't believe I have wait 30 years for my new kitchen I have got work tops so happy happy I would recommend magnet to everyone . More space great hob my first dish washer and built oven cooking all the time now… Read Full Review

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★★★★★

“Excellent Quality kitchens”

Written on: 11/05/2018 by Taylor125 (1 review written)

Great products and selection. Staff are always willing to help, even if your sales person is dealing with another customer. We were given options on the kitchen design, which gave us a different conception of the kitchen layout. The fitter when we had the checked to see if everything would fiit as per plan, also suggested, a couple of minor changes, which we used. The fitting of the cupboards we had round corners on some of the units, which look fantastic, our fitter was wonderful, able to… Read Full Review

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★☆☆☆☆

“Don't do it!”

Written on: 01/05/2018 by nicolahayes (1 review written)

If you are thinking of paying over the odds for a kitchen on the basis that you will get support after the sale, and will even be able to arrange your 12 month quality check, think again! I have now been trying to arrange my quality check through the Lancaster store for over 9 months. The sales consultant who wouldn't leave me alone when the sale was going through is now always 'busy' or on another call. The manager is unavailable most of the time. When I have spoken to him, he of course is… Read Full Review

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★★★★☆

“Great service and great prices”

Written on: 28/04/2018 by bridgepav (1 review written)

Good quality and great price. Really fast to draw up plans and very open to tweaks I required. Very efficient - whole process took only 2 weeks. Delivery in full (with no damage) on time and as arranged. I am delighted!… Read Full Review

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★★★★★

“Great service ”

Written on: 24/04/2018 by Glyntats (1 review written)

Great service from start to finish. Got a fantastic kitchen that is lovely and modern with a very high standard finish. Right at the start planning the kitchen we was offered lots of advise with all aspects of the kitchen and some great ideas on what to do. Kitchen arrived on time and contact with the people delivering gave us up to date arrival and kept to the planned delivery. After service has been first class. Will and have recommended your company and product. The 25 year guarantee was a… Read Full Review

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★★★★★

“Can't stop me cooking now!”

Written on: 19/04/2018 by Happyhenny (1 review written)

I am loving my new Kitchen and I'm so pleased I chose Magnet because there were no hiccups, the quality is good, it looks beautiful and the Salesman Georgio was friendly, efficient and thorough. I couldn't have asked for a better service!! It was also good value for money in my opinion. And I love the fact that you can get a free Design beforehand so you can get an idea of what it will look like. We chose to have a friend fit ours which I prefer because he could tweak a few bits where I… Read Full Review

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★★★★★

“Great designer great design quality units.”

Written on: 18/04/2018

From start to finish the design was exactly the kitchen we wanted and not one the designer decided we were going to have. We bought our kitchen through Scarborough branch and will be eternally thankful that we did. Our female designer was absolutely fantastic, very professional, efficient and above all patient. I would recommend anyone, who is needing a new kitchenn to see this designer at Scarborough branch… Read Full Review

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★☆☆☆☆

“I wouldn’t recommend it to anyone ”

Written on: 13/04/2018 by Gigil (1 review written)

I only went for it all the way and eventually buy it justbecause they tricked me into paying £500 deposit. From designing it to dry fitting it it was just the most horrible experience. They are the worst. I would rather consider Ikea than magnet. Really!… Read Full Review

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★★★★★

“Helpful staff!”

Written on: 12/04/2018 by Bentley57 (1 review written)

From start to finish the staff could not do more to help, even after kitchen had arrived we had help with all sorts of things as we fitted the kitchen ourselves, brilliant customer service… Read Full Review

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★★★★★

“New Magnet Kitchen”

Written on: 09/04/2018 by RogerLynda (1 review written)

We are delighted with our new Magnet kitchen. With the help and expertise of our cheerful designer (Stratford Upon Avon Branch)and the skill of our fitter we have a beautiful, personalised kitchen which is a joy to behold. Thank you Magnet… Read Full Review

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★★★★★

“A brilliant experience ”

Written on: 08/04/2018 by Scott135 (1 review written)

Eight weeks from first design to completion and we are delighted with the result. After a very comprehensive consultation with a conscientious and what turned out to be a very creative designer, the installation was carried out by a highly skilled, courteous and friendly installer. We've never given a house key to anyone before but the Magnet installer was entirely trustworthy along with his team so we had no hesitation allowing full unsupervised access. Although we admit it can be a stressful… Read Full Review

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★★★★★

“excellent service. Superb”

Written on: 07/04/2018

Very helpful from start to finish. Very good fitter, nothing too much trouble. Would definately use again, and recommend… Read Full Review

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★★★★★

“Dream kitchen now a reality ”

Written on: 06/04/2018 by McMahon355 (1 review written)

We recently had a magnet kitchen installed in our newly built extension and the process with magnet was very stress free even after we had to delay due to builders letting us down. The planning service in store was great and helped up plan our dream. The fitter started on the planned date, was always clean and tidy and very professional and when we were missing a couple of pieces he dealt with those quickly so it didn’t delay the fit. A few weeks in now and everything is as it should be… Read Full Review

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