Sharps Bedrooms Reviews - www.sharps.co.uk

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Latest Reviews

★☆☆☆☆

“Awful company do not use”

Written on: 10/01/2022 by Nolad47 (1 review written)

Awful. Designer couldn’t be bothered clearly. Had already decided we couldn’t afford the service. Kept asking if we “have any idea how much it will cost” and pushing us to choose a cheaper option. He was rude. Arrogant. Questioning our every decision. When we tried telling him our needs, he kept trying to tell us we “don’t really need that” and was an absolute idiot to be honest. It’s sad because we were so looking forward to having a creative designer with us and he wasn’t at… Read Full Review

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Fizzknows's Comment

Written on: 18/01/2022

It would be interesting to know if it was the same person who came to visit my property today. Yes definitely agree with them deciding I couldn’t afford the wardrobes before they came to the appointment. I’ve worked in sales and this guy gave me a price ten seconds after walking into the room without measurements, showing me different ranges or mentioning prices for different ranges. Then wanted me to confirm the price was going to be ok, almost like he wanted me to say no so he could leave. He measured up but didn’t write out any quote and emailed me a drawing and price for two bedrooms. There was no breakdown of price and I just thought the way the whole appointment went was absolutely unprofessional and misleading because the vouchers I was sent in the post were not mentioned in the appointment or the quote. I honestly would have happily parted with my money because of the brand but I think the company is a sham after reading reviews and would rather give my money to a local reputable company than them. Thanks for your review because now I know I wasn’t imagining things. Hope you got better luck elsewhere :)

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★☆☆☆☆

“Shoddy unfit tor purpose”

Written on: 22/11/2021 by Lynrobins (1 review written)

2 day fitting turned into 3 full days no dust sheets damaged walls. Damaged doors on wardrobes No support on shelves., damaged shelves, wrong size shelf so not able to access properly Wrong covers on screws used where put on Where there was mastic it was put on over sawdust. Wardrobes left full of sawdust. New top and bottom plinth required as well! The room was fully cleared as requested but then all stuff moved onto landing leaning against doors. Marks over brand new carpet. No dust givers… Read Full Review

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★☆☆☆☆

“Do not use Sharps Bedrooms ”

Written on: 06/10/2021 by KatiePayne1989 (1 review written)

We paid for fitted wardrobes for our dressing room and freestanding furniture for our bedroom. This cost in the region of £8000. 1. Sharps installer did not show up on the first day of installation. When I called them they advised one call was made the night before (no missed call on mobile). They confirmed they couldn’t leave a message, but made no other attempts to contact me. 2. Installation started two days after original start date. The Sharps installer was 2 hours late. No calls… Read Full Review

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★☆☆☆☆

“Let down”

Written on: 20/08/2021 by Fiona62 (1 review written)

Fitting cancelled with no new date. Laughed as they told me! Blamed unforseen circumstances - Covid, going on for 18 months so easily forseen. Now have no bedroom and loads of timber everywhere! Specifically asked about this and was assured that it would not be an issue. … Read Full Review

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★★★☆☆

“Lovely finish but countless issues- guarantee beware”

Written on: 13/04/2021 by Mystify88 (1 review written)

I love my Sharps fitted cupboards. The fitter was excellent and very skilled. Happy with finished product. The journey to get there was plagued with discrepancies. The quote by the salesperson and what you actually get was unclear. It was only after complaining that I got backs added to the cupboards. I had a desk installed with drawers. Five years on, the drawer runners were falling off so I contacted Sharps to honour the guarantee. Was told 1) the range of cupboard door was discontinued… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“Rubbish”

Written on: 16/01/2020 by Sydney104 (1 review written)

This is the third Sharps bedroom purchase we have made and it will certainly be the last .... no customer loyalty whatsoever! There was a design fault which left a gaping hole at the top of the wardrobes which they refused to rectify unless we paid more money ... From start to finish the whole experience has been sub standard, from missing parts to not contacting us to let us know of changed installation date. Customer service as with the previous comment were rude and unhelpful and… Read Full Review

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★☆☆☆☆

“Awful. Choose a company that cares instead”

Written on: 28/11/2019

After 3 stressful months of appalling service, I feel that Sharp's have completely failed to take my complaints seriously or acknowledge the emotional and financial strain of dealing with their incompetence. Customer services are dismissive and condescending. Sharp's will take your money and then lose interest. The plans were inaccurate. The wrong doors were delivered several times. Initial fitting was substandard. I have waited home for deliveries that failed to arrive with no communication… Read Full Review

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Br1Dgend's Comment

Written on: 16/01/2020

I too have had the same sub standard service from Sharps!

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★☆☆☆☆

“DO NOT TOUCH WITH A BARGE POLE”

Written on: 26/07/2019 by DeangeloJackson342 (1 review written)

Initial sales good at the house. Explained everything and what options were and process. Signed up to the credit option as we didn't have the cash available to pay. Not sure if it was a sales technique but the bathroom cupboards, the lounge cupboards and a seat with drawers at the bottom of the bed should have been £17+K!!!!!!!!! Who pays that!! but was reduced with discount to £9+K. Then the guy came to measure. Told us our bed in the room would still leave enough room for the Carpenter… Read Full Review

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★☆☆☆☆

“My wardrobe fitted recently but the colour came wrong...”

Written on: 11/07/2019 by Maryemmmm (1 review written)

My wardrobe fitted recently but the colour came wrong because I was chosen light colur but they made darker colour . And although their designer forgot the sample in my house . When I explained them , they don’t do anything and they don’t take any resbonsibility . When I said to them that I have also evidence your designer forgot the catalog in the house I can see the difference very well . I didn’t want this colour but they said that we didn’t show the colour from that catalog but… Read Full Review

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★☆☆☆☆

“DONT WASTE YOUR MONEY!”

Written on: 13/02/2019 by McWilliams237 (1 review written)

Wardrobes cost £3k for a rather small job but I thought it would save any hassle to go with what I thought was a reputable company. How wrong was I! The wardrobes werent built as I specified. Sharps have decided without looking at them that they are. I have insisted time and time again that a representative comes out and has a look and get met with the same comment ‘oh we don’t do that’. I made it clear to both the designer and fitter I had a shutter being fitted to the window and this… Read Full Review

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Lozzy1969's Comment

Written on: 07/05/2019

Thank you for this review, which is really helpful. I have seen many advertisements from Sharps about tailor made wardrobes, I was thinking of contacting them. I will not bother with them now. Sorry that you spent so much money for such an appalling service.

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★☆☆☆☆

“Shocking ”

Written on: 07/11/2018

We are having a nightmare. Sharps still haven’t finished after 4 weeks. Surveyor made mistakes, fitter made mistakes. Wrong items delivered. No phone calls from customer service. We are chasing everything. Not bespoke either! They are standard sizes & they rely heavily on ugly big fillers. They tried to use a filler nearly as big as the door until I told the fitter it looked dreadful & the fitter has redesigned it. Overly expensive for what they are. I’ve been reduced to tears & we are… Read Full Review

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★★★★☆

“A mixed experience”

Written on: 07/08/2018 by benjamindisraeli (1 review written)

The quality is outstanding/genuinely doubles capacity. the craftsmen involved were utterly competent and professional and everything was accomplished in a timely and customer friendly manner. However, for Designer read pressure selling Salesman in my particular experience. Oozing charm. skating over anything that would have been a barrier to the sale, So that it was the Surveyor who made me aware that it is the customers responsibility to dismantle and remove old furniture and to completely… Read Full Review

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★☆☆☆☆

“Nothing bespoke about sharps”

Written on: 24/06/2018 by Islamurray (1 review written)

Extremely disappointed with the entire service. Sharps tell you anything to get the sale, and after you have waisted time on meetings, the design had to be chaged when the surveyor came to do the final measurements. They are supposed to be fitted!!!! But the have gaps in the middle. Terrible and regret not using another company… Read Full Review

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★☆☆☆☆

“Unfortunately with high expectations at the beginning...”

Written on: 01/06/2018 by MrSid (1 review written)

Unfortunately with high expectations at the beginning sharps did not fail to disappoint. The small job took nine months to complete and required numerous return visits, which resulted in days being taken off work to accommodate fitters and deliveries. I even received letters asking for payment of the balance before the work was completed. In the end an abysmal good will gesture was not even given, but had to be begged for on a number of occasions which did not even cover my expenses. Glad to be… Read Full Review

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★☆☆☆☆

“supercilious salesman”

Written on: 01/02/2018 by GavenSpence (1 review written)

I was rather annoyed at this man who turned up stinking of cigarettes, he did not introduce himself, immediately told me what they do not do vis remove existing mirror sliding doors and frames, talked down to me, I was obviously not his upper class customer. He spoke about his company as being the second best on the market but his back up staff, i.e. those who made the appointment, as poor. He showed me a sample but immediately asked me about my budget as the price of each door he felt may be… Read Full Review

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★☆☆☆☆

“Sharps bedrooms- RUBBISH”

Written on: 27/01/2018 by Liverpool6754 (1 review written)

I arranged an appointment for one of Sharps employees to give me a quote for some fitted wardrobes. He gave a verbal quote and expected me to say yes there and then for £8000. The wardrobes were to be put in my fathers room who was ill with cancer. I explained I needed to discuss the cost with my father before making a decision. The man from Sharps did not even go through the design process and just packed all of his things together and left in a huff. Don't waste your time with these jokers… Read Full Review

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Richtel's Response to Liverpool6754's Review

Written on: 29/01/2018

Shockingly rubbish service.

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★☆☆☆☆

“Go Elsewhere”

Written on: 12/01/2018 by Kearns1950 (1 review written)

I went to Sharps because they promise quote to installation time of 4 weeks and local joiners were too busy. This is what happened. Design visit: Simple design of 3 double Shaker wardrobes incorporating one chest of drawers and 4 shoe racks originally quoted at over £6000. Down to £3400 when I quoted another firm. Horrible sales tactics - everthing permanently on sale. Sharps desperate to arrange delivery (when the bulk of the payment is taken) but without a firm installation date. Told them… Read Full Review

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Richtel's Comment

Written on: 13/01/2018

Sorry you've had a smililarly shoddy experience.

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★☆☆☆☆

“WOULD'NT BOTHER”

Written on: 24/11/2017 by denverpeel (1 review written)

STUPID PRICED, NEARLY £7,000 FOR A WARDROBE ALL FITTED… Read Full Review

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★☆☆☆☆

“Terrible Customer Service.”

Written on: 07/11/2017 by richtel (1 review written)

While my completed furniture is satisfactory, the journey to get here was a constant fight against an inefficient and ineffective service. • The surveyor was constantly having quite an animated discussion with himself, and got a bit grumpy when I needed to change the colour of one of the doors. • I wasn't informed about fit dates until I called in to query. • After the materials were delivered, head office called to ask if I wanted my fit dates moved forward a day- I didn't. What wasn't… Read Full Review

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★☆☆☆☆

“Sharps - Painful experience”

Written on: 03/11/2017 by sam_77uk (2 reviews written)

Sharps were engaged to build wardrobes in two bedrooms after a few design sessions. Sharps sent the packages to our house on friday and a very rude fitter on Monday morning who threatened to walk away from the job as my wife was delayed by 5mins after doing a school run even though it was conveyed to him. Following a call to customer service he decided to stay and do the job. Turns out Sharps sent wrong size sideboards and wrong dimension doors. Sideboard turned up on time for the job to be… Read Full Review

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