Saks Hairdressers Reviews

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★★☆☆☆
2.1 / 5
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Saks Hairdressers

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Latest Reviews

★☆☆☆☆

“Terrible hair cut & poor Stylist.”

Written on: 30/12/2021 by Flack1 (1 review written)

Was really looking forward to having my hair cut & styled here as I was recommended by my friend. On entering the salon everything seemed fine & reception staff friendly. Had hair washed which was pleasant & team member commented on how lovely & long my hair was which I had grown perfectly for over a year. Sat down & wished I had left straight away as started to feel anxious when watching my stylist cut a gentleman's hair seemed very amateur & he seemed to be directing her on how to do the cut… Read Full Review

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Cnm2016's Response to Flack1's Review

Written on: 14/01/2022

I’ve just had an awful experience too, the stylist ignored me completely and cut my hair too short

I asked it to be below my shoulders and she hacked and hacked and hacked until it was in a Bob - I wish I was joking

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★★☆☆☆

“Haircut”

Written on: 23/10/2021 by Ray374 (1 review written)

it was my first time at Saks and after reading some of the reviews felt I was going to have a fab experience. I arrived on time, waited 10 minutes for someone to wash my hair which was quick to say the least. After having a disapointing hair cut with no products applied to my hair before blow drying, had it curled to stretch out the experience a bit. Total time in there 39 minutes. It all felt very rushed, disappointing cut costing £40! I wont be going back for that sort of poor service and… Read Full Review

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★★☆☆☆

“5 min hair cut, £50 ”

Written on: 07/09/2019 by Wiliby (1 review written)

I was in the chair for 20mins (after shampoo and condition) I have mid length hair; the quickest cut I’ve had, I wouldn’t mind if it was good but I need to go elsewhere to have it re cut. I didn’t mention that I am a hairdressing lecturer. The shampoo & condition was a 5 out if 10 at best. One section only for length, then thinning the back as requested was done by picking up 2 consecutive sections and hacking at them; no thought as how hair was sitting and once finished I got a… Read Full Review

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Shrewburyshrew's Response to Wiliby's Review

Written on: 09/09/2019

omg. just read this. and i dont leave reviews....but i had similar experience. years back. but i wont forget...if you .go to saks....ask for qualification certificates....those who are true artists train for years. and will happily show......others.....albeit a few....are too thick to do anything else....sorry for all those commited out there...no offence intended.

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★☆☆☆☆

“Needed another salon the next day”

Written on: 30/01/2018 by Lilybeth1 (1 review written)

From the man in the I’ll fitting chequored suit who looked me up and down when I came it to the “stylist” who didn’t give me the cut I asked for, worst haircut I have ever had. My layers are a mess with the length not all the same, the fringe has been chopped away and can only be pinned back. It looks absolutely fidiculous. I am beyond furious and extremely disappointed… Read Full Review

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★☆☆☆☆

“DO NOT GO HERE”

Written on: 31/12/2017

If I could give them zero stars I would. Literally THE WORST haircut l have EVER had. I booked online and chose the most professional stylist available to book as a pre-Christmas treat to myself. l was not disappointed when I arrived and  the owner of the salon, was assigned to do my haircut. I showed him several pictures of what l wanted and he began the haircut... or rather to hack at my hair. half way through he seemed to panic, like he knew the haircut wasn't going well, and at one… Read Full Review

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★☆☆☆☆

“Rude and discourteous staff”

Written on: 11/08/2017 by RachelGalloway (1 review written)

While making the appointment on the phone, I was hung up on both times while in the middle of talking. Was made to wait 30 minutes for my appointment. And i am posting this review before my service… Read Full Review

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★★★★★

“Excellent service and professional colour”

Written on: 31/10/2016 by Isabel308 (1 review written)

I visited the salon for the first time today on a friends recommendation. All of the staff were welcoming and friendly from the moment I walked in until I left. I was offered a hot beverage straight away seen to very shortly after. The service I received was excellent and very professional. I could chat with them like I had known them a long time. My consultation was very thorough and discussed what was the best outcome and finish for my hair. The wash was so gentle and relaxing I could've… Read Full Review

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★★★★★

“Excellent service and professional colour”

Written on: 31/10/2016 by Isabel308 (1 review written)

I visited the salon for the first time today on a friends recommendation. All of the staff were welcoming and friendly from the moment I walked in until I left. I was offered a hot beverage straight away seen to very shortly after. The service I received was excellent and very professional. I could chat with them like I had known them a long time. My consultation was very thorough and discussed what was the best outcome and finish for my hair. The wash was so gentle and relaxing I could've… Read Full Review

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★★★★★

“Fabulous experience at Saks”

Written on: 28/10/2016 by Wentworth96 (1 review written)

I had a fabulous experience at Saks in the David Lloyd Club in Bolton recently. I wen tin for a back massage and gents wash and cut and couldn't fault the place or the people. Beautifully fitted salon, warm and friendly welcoming and both therapist and hairdresser offered great advice and I've now got a knot free back and a dude of a haircut! Thanks, would recommend highly… Read Full Review

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★☆☆☆☆

“THEY RUINED MY HAIR”

Written on: 25/04/2016 by Redfox13 (1 review written)

They know how to do one hair cut and one hair cut only. It doesn't matter what you ask for they won't do it. I have thick wavy hair, after cutting my hair without warning the girl started thinning my hair with blades and removing chunks of my hair. I did not ask for this. When I asked her to stop she told me it was too late and she would have to finnish. It's horrible. She only did it on one side as this is the side she parted my hair in to and said it makes my hair an equal thickness when… Read Full Review

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★☆☆☆☆

“Very unprofessional Trainer at Saks Bury ”

Written on: 10/11/2015 by Lcdavies1973 (1 review written)

After going for a hair cut on training day as it's cheaper but also I like to help the trainees learn. The teacher was appalling not only did she real of cigarette smoke but totally shouted and belittled the poor trainee girl. It was so bad I thought she was going to cry. No need to treat staff who are learning like thst. I felt so uncomfortable and will not be returning. My friend also witnessed similar thing too and my mother. Shame on you Saks you have lost 3 customers… Read Full Review

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★★★★★

“john is amazing”

Written on: 30/10/2015 by CampbellYoung278 (1 review written)

I went to the salon with dry and miserable hair, feeling rubbish about myself. John made me feel gorgeous again and sorted my hair out. He was so professional and lovely. … Read Full Review

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★☆☆☆☆

“Disgusting ”

Written on: 07/10/2015 by Haroldc130 (1 review written)

If I could I would not even give it one star, completely unprofessional!! I had an appointment booked atleast 3 weeks ahead of time for a haircut at Saks Salon, Stockton for a wedding. They cancelled my appointment right on the day after I confirmed with them in the morning about the appointment. What a disgusting service they offer! Shame on them ! I would never ever go and never recommend anyone… Read Full Review

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★☆☆☆☆

“Totally unprofessional”

Written on: 18/12/2014 by TaylorSnyder460 (1 review written)

I used to get my hair cut by the senior stylist but he made a mess of it the last time he cut it so I had to go back while he was on holiday to get it put right as it was different lengths all the way round and I have my hair in a bob. He hasn't cut my hair since as the owner of the salon has been cutting it for me. The senior stylist clearly has an issue with me going back and complaining while he was away and has made me feel so uncomfortable on each occasion I have visited the salon since… Read Full Review

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★☆☆☆☆

“Saks Bury”

Written on: 08/09/2014

After walking into Saks in Bury to make a first appointment, as not long moved to the area. I was greeted by an obviously bored hairdresser who did'nt even smile when I walked through the door, I asked about a colour and was coldly told that because I had used colour B4, it is not compatible with their products, as I explained I had used this, then he coldly repeated the same thing again... (I actually heard him the first time)... I mean I can understand that they have their policies etc etc… Read Full Review

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★★☆☆☆

“They cut your hair how they want to cut it!”

Written on: 09/06/2014 by 491Dwyer (1 review written)

I had 3 different hairdressers cut my hair at Saks and not one cut my hair how I actually wanted it. They do not listen, they just cut it however they want to cut it! Major fail resulting in loss of clients! I had to go to another salon after 3 weeks of my last hair cut as it was cut so badly. I had spent a long time growing out my layers, only for the to be put back in, leaving my hair thin and out of shape. Very poor show. Please teach your staff to listen to their clients and to cut their… Read Full Review

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★☆☆☆☆

“I need to feedback on the service I received from...”

Written on: 25/05/2014 by Patterson1984 (1 review written)

I need to feedback on the service I received from SAKS. I will never get my haircut from your business ever again. It was the worst haircut I have ever had. It was only when I went home and washed and dried it myself that I realised that you had not listened to what I had asked for. I ended up going to jewel and esk college to get my hair fixed properly. When I saw the jewel and esk tutor she confirmed what I had thought- that you had left split ends in my hair and you had not properly layered… Read Full Review

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★★★★★

“Saks in Bury”

Written on: 23/05/2014 by Coughlinrn402 (1 review written)

Excellent service with professional stylists. No issue with having any stylist as they all work to a high standard… Read Full Review

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★★★★★

“Saks @ David Lloyd Trafford”

Written on: 10/05/2014 by Abupi (2 reviews written)

First time at this salon and will definitely be going back. Had a cut and colour and couldn't be more pleased with the result. Also had HD brows - again very happy. The staff were all pleasant and friendly, generally there was a good atmosphere. Normally for me a trip to the hair salon is a bit like going to the dentist in terms of the anxiety it causes me but this experience was comfortable and relaxing… Read Full Review

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★★★★★

“would recommend to anyone.”

Written on: 12/01/2014 by pam14 (1 review written)

Saks in bury was most enjoyable. The staff there were very welcoming, warm and friendly. I had a most relaxing time and left with a gorgeous new hair style and colour. My Money was very well spent. Look forward to visiting again soon… Read Full Review

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