Kodak EasyShare CX7430

My Kodak EasyShare CX7430 digital camera was lightly used and well cared for in the year that we owned it. It still looks brand new. The camera lens broke just before the one year mark. The lens simply will not open. I spoke to a lady at Kodak and she suggested, that because I used alkaline batteries I perhaps caused the problem and it is not covered under warranty. When I asked her if I changed to the CRV3 battery whether it will fix the problem she said it would not. Sounds to me like they simply do not stand behind their product.

When it worked it was easy to use, but since it does not work due to faulty design I had to give it a 0 on ease of use.

The Kodak EasyShare CX7430 is quite a good camera overall, unfortunately the battery flap broke. Kodak said they would come and get it, but they didn't for ages. We rang up and they said they would send us a parcel to put it in and send off, but that never arrived. Eventually a courier came and collected it. It didn't cost anything as it was under warranty but it was very inconvenient.

Overall, it is a good camera, but the customer service is poor. The batteries don't last long so if you do buy one buy a UNiROSS Ni-Mh battery charger and 4 AA batteries so you can charge two while using the others. Also get a 256MB memory card.