Hydroderm Reviews

Click here if this is your business
Hydroderm
★★☆☆☆
1.9
35.0% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Hydroderm - Ask a question now

Media Gallery for Hydroderm

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

“Dont buy this product”

★☆☆☆☆

written by on 08/06/2015

I read an advertisement for FREE SAMPLES of Hydroderm asking for $6.00 postage. There was a questionaire asking my age and skin type. The plain wrapped package arrived with no return address. I noticed $8.00 AUS come out of my account and thought no more of it until $110.64 and $105.37 were taken sometime later. I DID NOT GIVE PERMISSION FOR THIS. I tried ringing and emailing got nowhere but seemed to have down loaded viruses to my computer. My bank's Fraud squad gave me an 18 digit reference number, they said Hydroderm was keeping them in business. If you have given your card numbers, close the account because they will continue to take money until you do. I've discovered the CEO, he and his associates acquired Hydroderm skin brand in 2009. However there are complaints on various review sites about this company's' blatantly non existent customer relations back to 2004. All complaining of the same thing, being tricked into giving their credit card details to pay the postage and then obviously their address for delivery. (How easy would it be to be running an 'identity theft' as a side line?) When they try to contact the company no one answers. The number gives you a woman who continually promises your call will be answered in the order it was received. It must be a very long queue because no one has ever answered. Just DON'T BUY THIS PRODUCT.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“READ THE SMALL PRINT”

★☆☆☆☆

written by Kodyv49 on 26/11/2014

I sent for the trial sample when I saw it advertised on Internet. I was in hospital when it was delivered I took very little notice of it when I got home , still unwell. I am shocked and disgusted to fine £ 85.0 taken from my account because I did not contact them to cancel within the given time. I made the mistake of not reading the small print or cuntomer reviews. You have to look for the terms of sale , they are not obvious when you are ordering. I think this is an underhand way of selling the product and even if I like it once I feel well enough to use it I will NOT be dealing with this company.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Don't fall for this .....”

★☆☆☆☆

written by on 18/04/2014

I received my "free" trial bottles of this stuff. After using it religiously for about three weeks, I have determined that it doesn't work for me. I called the company to get a refund and was told that I did not call during the appropriate period of time and, therefore, I would only get 25% refunded. I believe that the advertisement is underhanded and dishonest and I would strongly dissuade anyone from dealing with this company.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Customer service hung up on me!!”

★☆☆☆☆

written by on 20/01/2014

I ordered Hydroderm and did not receive it within the 14 trial because of the Christmas and New Years holidays. I was then charged full price of $160 before I even had a chance to try the product. I called 16 days after ordering and ask for my account to be canceled and for a refund. Since I had not received the product they refused to give me refund instructions. After getting it in the mail tried the product for 14 days and did not like the results so I again called for a refund. They refused again because I was one day over my return date. THEN THEY HUNG UP ON ME!! DO NOT ORDER THIS PRODUCT!! I learned a hard lesson. Brentwood Cosmetics

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Rodeojewel's Comment

Written on: 12/02/2014

I did the same thing product didn't show up in the mail at all, I called the number on my bank account statement, was charged 84.95 on Feb 4 I called on the 3rd to cancel before the 7th as they said but now today on the feb 11 2014 I see 79.95 has been taken out of my account again still no product in my mail. Tried to tell the guy I cancelled everything the end of Jan was told I was to call before the 7th, so I called on the 3rd to double cancel, he hung up on me! ( maybe he quit his job) I then called again 5 minutes after being hung up on explain again to yet another worker, gave date of first cancel then on the 3rd again, my bank meant shows moneys were taken. I didn't care what their computer screen says. I want my account refunded the product never arrived. Watch your Accounts folks, calling my bank in morning to turn the hydroderm in for screwing the customers

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Waiting”

★★★★☆

written by on 28/03/2012

I saw this product on nomorerack.com for 16.00, so I decided to check other sites to see what was the real value and to my surprise it was pricee, so I decided to order. After reading all the comments and how you have to sign up and about the customer service; I am happy with my initial start, now let see how the product will work on my 43 old face....

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“I have used hydroderm serum for years. It works better...”

★★★★☆

written by Blacksmithgirl on 11/12/2010

I have used hydroderm serum for years. It works better for me than dermitage which is supposed to be better. I have extremely dry skin. I found the customer service a little difficult to connect with, but they did seem to try. If you tell them the price is too much for you to afford, they will reduce it a third!It makes most lines disappear and leaves my skin smooth and moist. The trick is to really gently massage it in. Don't just put it on and go. Follow that up with a co enyme q 10 creme and I think you will be very happy. I am 57 and look like someone in their 30s, as long as I exercise some too.I usally buy my hydroderm on ebay at the hydroderm store or another seller as it is less hassle, and they always ship promptly.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“I was disappointed with this company's customer...”

☆☆☆☆☆

written by on 01/11/2008

I was disappointed with this company's customer service. I do not seem to be able to unsubscribe or discontinue my account because the customer service number is always busy whenever I call. When I finally got a hold of someone to discontinue, she took my information down and yet, the products keep coming and I keep getting billed.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Hydroderm is a great product been using it for a year...”

★★★★★

written by motolasgirl on 06/10/2008

Hydroderm is a great product been using it for a year me 35 and my mom 58 we both love it. I even use it on my hands etc. Tighter pores, improved skin tone, disappearance of fine lines and circles. Its very mild and gentle. Don't know why these girls are having any issues. Might want to take a look at what else they are using. really does wonders on my lips as well.

I have stopped using it for a couple months and have noticed that my face has gone back in the gutter without it. Reordered last week. Thank Goodness!! I suggest this, with L'oreal Wrinkle Decrease and Renova to keep a youthful beautiful looking skin.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Babawawa's Response to motolasgirl's Review

Written on: 30/10/2008

I disagree with this review because...It doesn't work and the the company does not abide by their promise to provide refunds nor can they be reached by phone or email. Also they have so many complaints right now the Better Business Bureau gave them an "F" rating.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“I have wanted a product like Hydroderm for so long. I...”

★★★★★

written by lisasl on 19/05/2008

I have wanted a product like Hydroderm for so long. I can't wait to put it on because I know what great results I'll get. As I said above, Hydroderm clears up my wrinkles and removed that tired and angry look fine lines produce. Now if you could could come up with a product to tighten the upper eyelids!!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Babawawa's Response to lisasl's Review

Written on: 30/10/2008

I disagree with this review because...It doesn't work and the the company does not abide by their promise to provide refunds nor can they be reached by phone or email. Also they have so many complaints right now the Better Business Bureau gave them an "F" rating.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“I would not recommend this. I also do not trust a...”

★☆☆☆☆

written by MarcyMarcy on 06/04/2008

I would not recommend this. I also do not trust a product that requires you sign up for a "program" that ships monthly rather than allowing you to order it when you need it. This to me seems like a product that already knows they will not be able to depend on repeat business.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bamikler's Response to MarcyMarcy's Review

Written on: 08/07/2008

I found this review unhelpful because... it lacks foundation for a complaint much less an objective review. Sounds personal.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 1

“I am so disappointed about Hydroderm, it make my face...”

☆☆☆☆☆

written by Aia on 06/04/2008

I am so disappointed about Hydroderm, it make my face look like I have smallpox. When the first time happened I thought I eat something bad. At the dermatologist I didn't wish to admit that I use new facial product. After two weeks my face was again normal and I try again Hydroderm and again my face turn during the night in smallpox for so much money. No thank you! Terrible! Never again I will use Hydroderm.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“I wouldn't waste my time and money on this product.”

☆☆☆☆☆

written by on 06/04/2008

I wouldn't waste my time and money on this product.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Babawawa's Comment

Written on: 30/10/2008

I agree with this review because...It doesn't work and the the company does not abide by their promise to provide refunds nor can they be reached by phone or email. Also they have so many complaints right now the Better Business Bureau gave them an "F" rating.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“I am very happy with this product. It really makes a...”

★★★★★

written by juwelzzzz on 24/03/2008

I am very happy with this product. It really makes a different. I am 36 years old and very conscious about my appearance. I am afraid to and still too young to do plastic surgery (not necessary yet), but was trying to find a good product for my skin. I tried it, and loved it, but returned it because of the price. I've been reading some negative comments about the customer service, well, I am here to correct that. The customer service is GREAT! I explained them why I returned it, they offered me a better price, the lady on the phone was VERY nice and I am a very happy customer. I got the wrinkle reducer coming back and I am going to use the eye serum tonight. So don't pay attention to the people who said the customer service is bad. They are VERY kind. Remember, treat the people how you want to be treated and always stay nice, no matter what.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bamikler's Response to juwelzzzz's Review

Written on: 08/07/2008

I found this review helpful because... it stated more measurable facts, i.e., the age of the consumer, specific case history, and the fact she had an issue and it was resolved to her satisfaction.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Babawawa's Response to juwelzzzz's Review

Written on: 30/10/2008

I disagree with this review because...It doesn't work and the the company does not abide by their promise to provide refunds nor can they be reached by phone or email. Also they have so many complaints right now the Better Business Bureau gave them an "F" rating.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0

“I love this product. I am 57 and it is the gentlest...”

★★★★★

written by kablair on 12/03/2008

I love this product. I am 57 and it is the gentlest product I have ever used. There is a definite improvement in my skin--especially fine lines and wrinkles and it has diminished some of my deeper wrinkles around my mouth and eyes.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“I often get comments on why I'm not aging...I know, I...”

★★★★☆

written by on 02/03/2008

I often get comments on why I'm not aging...I know, I have been using Hydroderm for at least 1 year now. I can feel my skin begin to tighten just slightly, and I know for a fact that my deep lined forehead has cleared up.
I really think this product is working for me.

You must however start with a good facial cleanser and wash.
Exfoliate.
Make sure you rinse, rinse, rinse (the more the better).
Make sure all cleaning agents are rinsed off completely.
Water is part of the secret to any beauty.
Drink plenty of it, Rinse plenty with it.
Remember, our bodies are composed of about 76% water.
Think about it.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“This product is no good i didn't get no result so save...”

☆☆☆☆☆

written by wanda4471 on 21/02/2008

This product is no good i didn't get no result so save your money and dont buy this it really sucks.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bamikler's Response to wanda4471's Review

Written on: 08/07/2008

I disagree with this review because... What do you base your comments on? How old are you? How long did you use it? What specific problems it did or did not correct? It sucks - because....?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“It sucks, Does not work and the customer service is...”

☆☆☆☆☆

written by on 09/12/2007

It sucks, Does not work and the customer service is rude. They will charge yoy $55 fot the pretend free $3.95 Trial. Very deceiving ad. Do not order from them.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bamikler's Comment

Written on: 08/07/2008

I found this review helpful because... Good information, did not know there would be an additional charge for the initial product.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Babawawa's Comment

Written on: 30/10/2008

I agree with this review because...It doesn't work and the the company does not abide by their promise to provide refunds nor can they be reached by phone or email. Also they have so many complaints right now the Better Business Bureau gave them an "F" rating.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0

“Hydroderm in my situation does remove wrinkles by...”

☆☆☆☆☆

written by ashlee94 on 08/12/2007

Hydroderm in my situation does remove wrinkles by completely swelling my face!! After 3 uses my face is extremely swollen, red and painful! It has been 2 days since using it and is only getting worse and not better!! When the swelling goes down, I can't see my wrinkles being gone - they will have to be worse as much as my skin is stretched!!!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“I used Hydroderm wrinkle reducer on one side of my...”

☆☆☆☆☆

written by terrim on 03/11/2006

I used Hydroderm wrinkle reducer on one side of my face, 2-3 times a day, for 3 months and at the end, I saw no difference in my marionette lines or my brow and eye lines. I have also tried the lip plumper. Ridiculous claims. No plump and I'm $70 lighter. I had to threaten to call the Better Business Bureau just to get a store credit. For what? More junk?

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“The only way I got out of Hydroderm's direct shipment,...”

★★★☆☆

written by JBH on 29/07/2006

The only way I got out of Hydroderm's direct shipment, after numerous phone calls and arguments, was to deny the charges on my credit card, since I had returned the product they had sent to me. I now purchase my Hydroderm products through another retailer and I have no problems. I order what I want when I need it, at discounted prices and I'm not committed to Hydroderm's marketing techniques.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

262220_Mlcrbk's Response to JBH's Review

Written on: 05/10/2006

I had exactly the same experience with ordering from Hydroderm. Firstly, their "free trial sample" comes with a few major and costly caveats - be sure to read the fine print.
<br/>
<br/>They make it sound as if returning the product is so easy, but it is not, and you are stuck incurring shipping charges.
<br/>
<br/>The product may work, but I wouldn't purchase it from Hydroderm direct.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bamikler's Response to JBH's Review

Written on: 08/07/2008

I found this review helpful because... Thanks for the heads up....

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 2 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview